What users are saying about
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Top Rated
274 Ratings
Top Rated
211 Ratings

Greenhouse

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Top Rated
274 Ratings
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Score 8.3 out of 100
Top Rated
211 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Greenhouse ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.1

Greenhouse

81%
7.7

SmartRecruiters

77%
Greenhouse ranks higher in 11/15 features

Job Requisition Management

8.2
82%
105 Ratings
8.6
86%
98 Ratings

Company Website Posting

8.1
81%
106 Ratings
8.2
82%
102 Ratings

Publish to Social Media

7.7
77%
94 Ratings
7.4
74%
102 Ratings

Job Search Site Posting

8.2
82%
100 Ratings
7.3
73%
106 Ratings

Customized Application Form

8.3
83%
100 Ratings
8.1
81%
94 Ratings

Resume Management

8.1
81%
110 Ratings
7.9
79%
107 Ratings

Duplicate Candidate Prevention

7.4
74%
95 Ratings
5.1
51%
101 Ratings

Candidate Search

7.8
78%
94 Ratings
7.0
70%
110 Ratings

Applicant Tracking

8.9
89%
115 Ratings
8.7
87%
113 Ratings

Collaboration

8.2
82%
107 Ratings
9.2
92%
104 Ratings

Task Creation and Delegation

8.0
80%
89 Ratings
7.6
76%
89 Ratings

Email Templates

8.4
84%
96 Ratings
8.1
81%
101 Ratings

User Permissions

7.8
78%
98 Ratings
7.9
79%
96 Ratings

Notifications and Alerts

8.1
81%
110 Ratings
7.8
78%
108 Ratings

Reporting

7.4
74%
95 Ratings
6.4
64%
94 Ratings

Attribute Ratings

  • Greenhouse is rated higher in 1 area: Support Rating
  • SmartRecruiters is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating

Likelihood to Recommend

8.2

Greenhouse

82%
122 Ratings
8.4

SmartRecruiters

84%
116 Ratings

Likelihood to Renew

9.0

Greenhouse

90%
4 Ratings
10.0

SmartRecruiters

100%
14 Ratings

Usability

8.6

Greenhouse

86%
40 Ratings
9.0

SmartRecruiters

90%
13 Ratings

Availability

Greenhouse

N/A
0 Ratings
9.0

SmartRecruiters

90%
2 Ratings

Performance

Greenhouse

N/A
0 Ratings
10.0

SmartRecruiters

100%
2 Ratings

Support Rating

9.9

Greenhouse

99%
30 Ratings
8.7

SmartRecruiters

87%
13 Ratings

Implementation Rating

6.0

Greenhouse

60%
2 Ratings
9.1

SmartRecruiters

91%
3 Ratings

Ease of integration

Greenhouse

N/A
0 Ratings
7.9

SmartRecruiters

79%
20 Ratings

Product Scalability

Greenhouse

N/A
0 Ratings
9.0

SmartRecruiters

90%
1 Rating

Likelihood to Recommend

Greenhouse Software Inc.

Well Suited: - Easy to use - Automation in stage rules - Candidates follow up - templates for saving time - scorecard reminders - works amazing with integrations Less Appropriate: - Reporting is a great plus on greenhouse however with just few fields, these can become magical helping in getting more metrics
Read full review

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
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Pros

Greenhouse Software Inc.

  • Greenhouse is amazing for recruitment and the links can directly be posted from here to recruiting websites.
  • GREENHOUSE helps in taking interview notes while interviewing which help in subsequent interview stages by well documenting the negatives and positives of each candidate.
  • Background checks and offer letter approval is also something which greenhouse does very smoothly with readily available templates.
  • While decision making, it helps us give the exact reason for rejection and if selected we can directly choose the source from options so that the source can be incentivised accordingly.
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SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Read full review

Cons

Greenhouse Software Inc.

  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
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SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
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Pricing Details

Greenhouse

Starting Price

Editions & Modules

Greenhouse editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    For more information about pricing, please visit www.greenhouse.io/pricing.

    Product pricing

    SmartRecruiters

    Starting Price

    $0 per month

    Editions & Modules

    SmartRecruiters editions and modules pricing
    EditionModules
    CorporateVaries, per FTE1
    GlobalVaries, per FTE2
    SmartStartFree3

    Footnotes

    1. Billed annually
    2. Billed annually
    3. up to 10 active job postings

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $1,000

    Additional Details

    The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

    Pricing Info

    Likelihood to Renew

    Greenhouse Software Inc.

    we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
    Read full review

    SmartRecruiters

    Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
    Read full review

    Usability

    Greenhouse Software Inc.

    Greenhouse is a pretty solid overall product for me to use. It helps with lots of my recruiter painpoints in terms of resume management, candidate NPS scoring and surveying, and hiring manager tagging as well. It's a pretty helpful platform and very happy to be use of it which is why I give it 9/10. It's also very marketable as well and alot of startups use Greenhouse so there's a great comfortability as well when it comes to candidates.
    Read full review

    SmartRecruiters

    SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.
    Read full review

    Reliability and Availability

    Greenhouse Software Inc.

    No answers on this topic

    SmartRecruiters

    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review

    Performance

    Greenhouse Software Inc.

    No answers on this topic

    SmartRecruiters

    I have no complaints about performance. The system works virtually flawless.
    Read full review

    Support Rating

    Greenhouse Software Inc.

    I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
    Read full review

    SmartRecruiters

    I would give this rating as it is the best platform for HR to solve their recruitment problems along with their team. As it has got multiple features to exposure. It has made my communication with hiring managers much easier, I don't need to write emails, neither they do. They like it very much. The rating card of the candidates after the Interview is the very best feature of it. Would love to use it again in Future
    Read full review

    In-Person Training

    Greenhouse Software Inc.

    No answers on this topic

    SmartRecruiters

    Quick and easy to learn.
    Read full review

    Implementation Rating

    Greenhouse Software Inc.

    I think we could have used more delivered functionality and less customized which now results in more maintenance
    Read full review

    SmartRecruiters

    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review

    Alternatives Considered

    Greenhouse Software Inc.

    I've actually used Greenhouse in tandem with BambooHR, which turned out to be the ideal setup, in my opinion - these tools work pretty seamlessly together. In terms of ADP and Hibob, I thought Greenhouse was much easier to use, and the overall interface was much more pleasing to the eye. The ATS and Onboarding features are great, and each stage transitions quite seamlessly to the next. ADP and Hibob are both awesome tools as well, but for my money, Greenhouse is the better choice.
    Read full review

    SmartRecruiters

    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Read full review

    Scalability

    Greenhouse Software Inc.

    No answers on this topic

    SmartRecruiters

    No explanation really, just a great product.
    Read full review

    Return on Investment

    Greenhouse Software Inc.

    • Definitely saved a lot of time with automated system
    • saved hassle of resume keeping
    • keep track of my old job search and applied IJP's
    • keep track of my referrals, selected or rejected
    • has linkedin and twitter links which also save a lot of time
    Read full review

    SmartRecruiters

    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Read full review

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