What users are saying about
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Top Rated
164 Ratings
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203 Ratings

Greenhouse

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Top Rated
164 Ratings
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Score 8.4 out of 100

SmartRecruiters

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203 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Greenhouse

Greenhouse is well suited for helping with organizations looking to streamline their applicants. It gets everyone on the team on the same page and helps to streamline candidate scheduling, scorecards, and interview debriefs. It also helps frame what should be talked about in the interview from the interviewer's perspective. It is less appropriate at organizations without a lot of candidates.
Anonymous | TrustRadius Reviewer

SmartRecruiters

I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Greenhouse
8.4
SmartRecruiters
8.2
Job Requisition Management
Greenhouse
8.4
SmartRecruiters
8.6
Company Website Posting
Greenhouse
8.6
SmartRecruiters
8.8
Publish to Social Media
Greenhouse
8.1
SmartRecruiters
8.5
Job Search Site Posting
Greenhouse
8.5
SmartRecruiters
8.3
Customized Application Form
Greenhouse
8.8
SmartRecruiters
8.7
Resume Management
Greenhouse
8.1
SmartRecruiters
8.5
Duplicate Candidate Prevention
Greenhouse
7.8
SmartRecruiters
8.2
Candidate Search
Greenhouse
8.5
SmartRecruiters
8.4
Applicant Tracking
Greenhouse
9.1
SmartRecruiters
8.8
Collaboration
Greenhouse
8.8
SmartRecruiters
8.5
Task Creation and Delegation
Greenhouse
8.2
SmartRecruiters
7.8
Email Templates
Greenhouse
8.2
SmartRecruiters
7.6
User Permissions
Greenhouse
8.5
SmartRecruiters
8.3
Notifications and Alerts
Greenhouse
8.3
SmartRecruiters
8.1
Reporting
Greenhouse
7.4
SmartRecruiters
6.6

Pros

Greenhouse

  • Greenhouse job listings look neat and are very user-friendly. As an applicant, I always appreciated that Greenhouse job listings looked uniform, contained all the information I needed, and made applications simple. This is helpful on the other side of the hiring process too.
  • I really like the dashboard. It's clean and makes it super easy to make referrals, see upcoming interviews, and view/share jobs.
  • The interview scorecards are great. Thorough without taking too much time to fill out, and strikes the right balance of structure (yes/no questions, number ratings, etc.) and open-endedness (short answers).
Anonymous | TrustRadius Reviewer

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Cons

Greenhouse

  • Integrations/API- very limited integration capabilities due to inability to store a lot of demographic information about the job that can then be passed to an HRIS with minimal manual data entry. HR still has to key in a lot of job demographic details about new hires. It would be great if Greenhouse was able to store more of this data and pass it on to other systems via integrations.
  • Custom Reporting- our teams are often unable to report on certain data in a way needed at the company level for analysis and this leads to having to dump data into a BI tool so we can report on it in the specific way we need to.
Monika Ganeva | TrustRadius Reviewer

SmartRecruiters

  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Greenhouse

Greenhouse 10.0
Based on 1 answer
Best tool I have used for this purpose
Jonathan Baird | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Usability

Greenhouse

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 14 answers
SmartRecruiters is an intuitive tool that our HR recruiters can use without a lot of prior training. It is easy to post jobs to targeted audiences; create advertisements to attract attention; and then keep track of candidates for follow-ups, etc. Overall I would saw SmartRecruiters is very easy to use.
Mark McCully | TrustRadius Reviewer

Reliability and Availability

Greenhouse

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 2 answers
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Performance

Greenhouse

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Support Rating

Greenhouse

Greenhouse 8.4
Based on 28 answers
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 8.6
Based on 14 answers
Although we have not had a strong need for support (we have only been using the software for about a year), the few times we've reached out to support, we have had pleasant interactions and fairly quick turnaround time. The support we received in the implementation process was excellent.
Kyle Moninger | TrustRadius Reviewer

In-Person Training

Greenhouse

No answers on this topic

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Implementation Rating

Greenhouse

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.1
Based on 3 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Alternatives Considered

Greenhouse

According to the pricing and on a team review we get to know that the teams are more compatible and find greenhouse more adequate software than any other . Some more modifications like business centric recruitment process must be added to enhance the features , rest the software is doing really good and one should go for it.
Raveena Thakur | TrustRadius Reviewer

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Scalability

Greenhouse

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Return on Investment

Greenhouse

  • I work at a fast-growing PR agency and we are always hiring for positions. It's often difficult to find good candidates for our niche field, and employee referrals are often the best way to get good candidates that fit within our culture. This makes it much easier to refer employees, especially when there are so many open positions.
Tanner Walters | TrustRadius Reviewer

SmartRecruiters

  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Greenhouse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Greenhouse Editions & Modules

Additional Pricing Details
For more information about pricing, please visit www.greenhouse.io/pricing.

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Rating Summary

Likelihood to Recommend

Greenhouse
8.4
SmartRecruiters
8.4

Likelihood to Renew

Greenhouse
10.0
SmartRecruiters
10.0

Usability

Greenhouse
SmartRecruiters
9.0

Reliability and Availability

Greenhouse
SmartRecruiters
9.0

Performance

Greenhouse
SmartRecruiters
10.0

Support Rating

Greenhouse
8.4
SmartRecruiters
8.6

Implementation Rating

Greenhouse
SmartRecruiters
9.1

Scalability

Greenhouse
SmartRecruiters
9.0

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