Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.7 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
HiBob
Score 8.0 out of 10
N/A
HiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A
Pricing
GustoHiBob
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
GustoHiBob
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
GustoHiBob
Considered Both Products
Gusto

No answer on this topic

HiBob
Chose HiBob
HiBob is solid, again for a 50 - 250 or so employer. I perfer ADP Workforce Now because it has more robust features, however, HiBob can house international employee's data, which is why we went with it
Chose HiBob
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we …
Features
GustoHiBob
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
8.9
538 Ratings
8% above category average
HiBob
7.4
41 Ratings
8% below category average
Pay calculation9.2515 Ratings6.824 Ratings
Support for external payroll vendors8.58 Ratings8.319 Ratings
Benefit plan administration8.6374 Ratings00 Ratings
Direct deposit files9.1521 Ratings00 Ratings
Salary revision and increment management8.8398 Ratings7.034 Ratings
Reimbursement management9.4142 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Gusto
-
Ratings
HiBob
8.7
60 Ratings
10% above category average
Employee demographic data00 Ratings10.058 Ratings
Employment history00 Ratings9.558 Ratings
Job profiles and administration00 Ratings9.547 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.157 Ratings
Organizational charting00 Ratings8.760 Ratings
Organization and location management00 Ratings8.551 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.727 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Gusto
-
Ratings
HiBob
8.5
54 Ratings
5% above category average
Approval workflow00 Ratings9.054 Ratings
Balance details00 Ratings8.052 Ratings
Annual carry-forward and encashment00 Ratings8.549 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Gusto
-
Ratings
HiBob
7.8
59 Ratings
4% below category average
View and generate pay and benefit information00 Ratings7.841 Ratings
Update personal information00 Ratings8.459 Ratings
View company policy documentation00 Ratings7.652 Ratings
Employee recognition00 Ratings6.545 Ratings
View job history00 Ratings8.556 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Gusto
-
Ratings
HiBob
7.1
56 Ratings
6% below category average
Report builder00 Ratings9.354 Ratings
Pre-built reports00 Ratings6.454 Ratings
Ability to combine HR data with external data00 Ratings5.534 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Gusto
-
Ratings
HiBob
6.6
33 Ratings
19% below category average
Corporate goal setting00 Ratings7.327 Ratings
Individual goal setting00 Ratings6.831 Ratings
Line-of sight-visibility00 Ratings5.725 Ratings
Performance tracking00 Ratings6.631 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Gusto
-
Ratings
HiBob
5.9
50 Ratings
29% below category average
Performance plans00 Ratings7.043 Ratings
Performance improvement plans00 Ratings2.834 Ratings
Review status tracking00 Ratings6.347 Ratings
Review reminders00 Ratings7.049 Ratings
Multiple review frequency00 Ratings6.542 Ratings
Best Alternatives
GustoHiBob
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoHiBob
Likelihood to Recommend
8.7
(562 ratings)
7.9
(61 ratings)
Likelihood to Renew
10.0
(12 ratings)
8.1
(6 ratings)
Usability
9.4
(386 ratings)
9.5
(9 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
1.2
(26 ratings)
6.7
(4 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
9.0
(2 ratings)
7.7
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
GustoHiBob
Likelihood to Recommend
Gusto
Gusto makes it EASY to run the otherwise time-consuming and tedious HR and payroll functions that need to happen in my small business. It surpasses every other platform in terms of ease of use and value. I use a variety of different tech tools and platforms, and I recommend Gusto to every entrepreneur friend of mine because it's that good. I would highly recommend it for small businesses that need these kinds of tasks taken off their plate. It probably doesn't make sense if your organization has a dedicated HR employee.
Read full review
Hibob
HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
Read full review
Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Read full review
Hibob
  • Provides usable data via feedback surveys for managers and operations team to take quick action on.
  • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
  • Simplifies and syncs every day HR tasks, saving loads of time and effort.
Read full review
Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
Read full review
Hibob
  • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
  • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
  • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
Read full review
Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review
Hibob
We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
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Usability
Gusto
Gusto, a leading HR and payroll software, has a generally positive impact on business objectives. By streamlining administrative tasks and providing tools for employee engagement, Gusto can lead to cost savings, increased productivity, and happier employees, all of which contribute to a higher return on investment.
Read full review
Hibob
It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
Read full review
Reliability and Availability
Gusto
No answers on this topic
Hibob
Yes they are always there when we need them. Fast response time too.
Read full review
Performance
Gusto
No answers on this topic
Hibob
Yes the system is fast and easy to use.
Read full review
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review
Hibob
A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
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Online Training
Gusto
No answers on this topic
Hibob
It was fast and easy to learn with the trainer. Their staff was great to work with.
Read full review
Implementation Rating
Gusto
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
Read full review
Hibob
I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
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Alternatives Considered
Gusto
We found Gusto to be a better fit for our size and needs. Gusto is much more user-friendly and transparent with pricing. It’s easier to set up, and we liked that everything, from payroll to benefits to time tracking, is in one place without feeling overly complex. ADP felt geared toward much larger companies, while Gusto gave us flexibility and a more modern, intuitive experience.
Read full review
Hibob
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
Read full review
Scalability
Gusto
No answers on this topic
Hibob
It is easy to use across the board for all departments in the company.
Read full review
Return on Investment
Gusto
  • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
Read full review
Hibob
  • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
  • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
  • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

HiBob Screenshots

Screenshot of Screenshot of Screenshot of