What users are saying about
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267 Ratings
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Top Rated
24 Ratings

Gusto

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267 Ratings
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Score 7 out of 100

Hibob

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Top Rated
24 Ratings
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Score 9.4 out of 100

Feature Set Ratings

  • Hibob ranks higher in 1 feature set: Payroll Management

Payroll Management

7.9

Gusto

79%
8.4

Hibob

84%
Gusto ranks higher in 4/6 features

Pay calculation

7.8
78%
112 Ratings
8.5
85%
6 Ratings

Support for external payroll vendors

8.5
85%
8 Ratings
N/A
0 Ratings

Benefit plan administration

6.4
64%
79 Ratings
N/A
0 Ratings

Direct deposit files

8.1
81%
115 Ratings
N/A
0 Ratings

Salary revision and increment management

7.4
74%
96 Ratings
8.3
83%
8 Ratings

Reimbursement management

9.5
95%
11 Ratings
N/A
0 Ratings

Human Resource Management

Gusto

Feature Set Not Supported
N/A
8.4

Hibob

84%
Hibob ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.5
85%
16 Ratings

Employment history

N/A
0 Ratings
8.5
85%
16 Ratings

Job profiles and administration

N/A
0 Ratings
8.6
86%
14 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.5
85%
15 Ratings

Organizational charting

N/A
0 Ratings
8.3
83%
16 Ratings

Organization and location management

N/A
0 Ratings
8.5
85%
14 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.9
79%
11 Ratings

Leave and Attendance Management

Gusto

Feature Set Not Supported
N/A
8.6

Hibob

86%
Hibob ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
9.0
90%
14 Ratings

Balance details

N/A
0 Ratings
8.5
85%
13 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
8.3
83%
13 Ratings

Employee Self Service

Gusto

Feature Set Not Supported
N/A
8.2

Hibob

82%
Hibob ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
7.4
74%
10 Ratings

Update personal information

N/A
0 Ratings
8.9
89%
16 Ratings

View company policy documentation

N/A
0 Ratings
8.4
84%
14 Ratings

Employee recognition

N/A
0 Ratings
8.3
83%
13 Ratings

View job history

N/A
0 Ratings
8.2
82%
16 Ratings

HR Reporting

Gusto

Feature Set Not Supported
N/A
8.3

Hibob

83%
Hibob ranks higher in 3/3 features

Report builder

N/A
0 Ratings
8.5
85%
16 Ratings

Pre-built reports

N/A
0 Ratings
8.6
86%
16 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
7.8
78%
11 Ratings

Performance Management

Gusto

Feature Set Not Supported
N/A
8.5

Hibob

85%
Hibob ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.4
84%
12 Ratings

Performance improvement plans

N/A
0 Ratings
8.7
87%
9 Ratings

Review status tracking

N/A
0 Ratings
9.1
91%
14 Ratings

Review reminders

N/A
0 Ratings
8.0
80%
14 Ratings

Multiple review frequency

N/A
0 Ratings
8.6
86%
12 Ratings

Attribute Ratings

  • Hibob is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.0

Gusto

60%
132 Ratings
8.7

Hibob

87%
16 Ratings

Likelihood to Renew

5.5

Gusto

55%
4 Ratings
9.1

Hibob

91%
1 Rating

Usability

7.3

Gusto

73%
2 Ratings
9.1

Hibob

91%
1 Rating

Availability

Gusto

N/A
0 Ratings
9.1

Hibob

91%
1 Rating

Performance

Gusto

N/A
0 Ratings
9.1

Hibob

91%
1 Rating

Support Rating

4.7

Gusto

47%
31 Ratings
9.1

Hibob

91%
2 Ratings

Online Training

Gusto

N/A
0 Ratings
9.1

Hibob

91%
1 Rating

Implementation Rating

Gusto

N/A
0 Ratings
9.1

Hibob

91%
1 Rating

Product Scalability

Gusto

N/A
0 Ratings
9.1

Hibob

91%
1 Rating

Likelihood to Recommend

Gusto

Gusto is great if you just want basic payroll. In our company, everyone is on salary and therefore it is usually quite simple to log in and process payroll. There are a few areas that really could do with improvement. * Customer service has really gone downhill lately, and I am finding that when I call the staff is friendly, but inadequately trained. We are a small company and I just do not have the time to spend an hour on a phone call and not even get a resolution. * the PTO area of the portal needs updating. I need to be able to actually see the dates that someone has taken off and when I make an adjustment to an employee's time there should be an area for notes so that we can look back and know why a change was made.
Felice Geoghegan | TrustRadius Reviewer

Hibob

The onboarding system makes it fast and easy for the staff to put together the needed documents. It speeds up the process and makes it better for new employees with the new hire process. This in turn saves the company money because we are not spending extra time on those extra duties.
shelby payne | TrustRadius Reviewer

Pros

Gusto

  • Complete onboarding process from Offer to First Day. Offer letter templates can be customized for each candidate. Onboarding checklists can be customized for specific departments and roles. Welcome emails signed by the team are a fun option. Reminders for open checklist items keep everyone on track.
  • Expense reporting is super easy in Gusto. Employees upload the receipt and fill in details to be approved by management. Approved expenses are automatically added as reimbursement on the employee's next check.
  • Payroll processing is very straightforward and detailed reporting is available. We ofter have adjustments to employee's base salary that can be mapped to easily integrate with Quickbooks Online. It is easy to pay salaried and hourly employees in Gusto, as well as, contractors.
Amy Reeves | TrustRadius Reviewer

Hibob

  • Shout-out/Kudos/Poll on the home page is a real engagement tool if used regularly.
  • Performance evaluation module - expensive, but so flexible, customizable and fits every possible need.
  • Onboarding and offboarding workflows are upgraded and save lots of unnecessary administrative work.
  • They have wonderful support and customer care!
Millie Fast | TrustRadius Reviewer

Cons

Gusto

  • Reporting engine could use work - significant manipulation is needed in Excel for combination employee/payroll data reports.
  • State registration management is not a service offered by Gusto. A third-party registrar is linked as a partner.
  • Staffing doesn't meet demand at quarter and year-end.
Louis Stone | TrustRadius Reviewer

Hibob

  • Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves.
  • Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets.
  • Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work.
Anonymous | TrustRadius Reviewer

Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 $12 per employee/contractor

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Hibob

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Hibob Editions & Modules

Additional Pricing Details

Likelihood to Renew

Gusto

Gusto 5.5
Based on 4 answers
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Hibob

Hibob 9.1
Based on 1 answer
It has proven to be easy to use and saves the company money.
shelby payne | TrustRadius Reviewer

Usability

Gusto

Gusto 7.3
Based on 2 answers
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Hibob

Hibob 9.1
Based on 1 answer
It is so very easy to use and navigate and we have had no problem with the system.
shelby payne | TrustRadius Reviewer

Reliability and Availability

Gusto

No score
No answers yet
No answers on this topic

Hibob

Hibob 9.1
Based on 1 answer
Yes they are always there when we need them. Fast response time too.
shelby payne | TrustRadius Reviewer

Performance

Gusto

No score
No answers yet
No answers on this topic

Hibob

Hibob 9.1
Based on 1 answer
Yes the system is fast and easy to use.
shelby payne | TrustRadius Reviewer

Support Rating

Gusto

Gusto 4.7
Based on 31 answers
Gusto's support team is responsive and helpful and they have pretty good online resources. We've had a couple issues that didn't fit "in the box" so we've had to create a couple manual workarounds, but the tradeoff for the ease of use of Gusto is ok. Those limitations aren't because of the support team, but more technical limitations.
Ed Hart | TrustRadius Reviewer

Hibob

Hibob 9.1
Based on 2 answers
Always answering immediately, treating each client according to his needs.Offer flexible, "tailor made" solutions, addressing every possible need.Listening to the customer and developing new features based on customer feedback.
Millie Fast | TrustRadius Reviewer

Online Training

Gusto

No score
No answers yet
No answers on this topic

Hibob

Hibob 9.1
Based on 1 answer
It was fast and easy to learn with the trainer. Their staff was great to work with.
shelby payne | TrustRadius Reviewer

Implementation Rating

Gusto

No score
No answers yet
No answers on this topic

Hibob

Hibob 9.1
Based on 1 answer
Just make sure all staff is trained in the use of the system. Cover all the bases.
shelby payne | TrustRadius Reviewer

Alternatives Considered

Gusto

Both tools do similar work. Insperity is a more rounded tool providing additional retirement solutions that Gusto instead links to rather than provides inside their solution. Gusto, however, is easier to navigate and a friendly environment for employees and employers to use. Gusto also gives the ability to do payroll advances while at the time Insperity did not offer the same solution.
Anonymous | TrustRadius Reviewer

Hibob

Miles better than Youmanage - pretty much incomparable, Bob is that much further ahead. I was using Workday in a much bigger organisation and it worked fantastically there. I don't know if HiBob would have been as effective with a workforce of more than 3,000. However, on the flip side, I don't believe that Workday would have been as successful as HiBob has been with our current workforce size. Overall, HiBob is a great system with some amazing features. I think it will be exciting to see what the product looks like in 5 years as it has real potential to grow and get better.
Anonymous | TrustRadius Reviewer

Scalability

Gusto

No score
No answers yet
No answers on this topic

Hibob

Hibob 9.1
Based on 1 answer
It is easy to use across the board for all departments in the company.
shelby payne | TrustRadius Reviewer

Return on Investment

Gusto

  • As a very small business, Gusto allows me to run payroll painlessly. I have more time to focus on other tasks, since I only spend about 10 minutes every two weeks on payroll.
  • Well, since one of our objectives is making money, Gusto helps with that by only costing $57 or so per month for our two employees.
  • Seeing the payroll numbers helps me understand where all the taxes are going.
Katie Barrilleaux | TrustRadius Reviewer

Hibob

  • Employee engagement has improved - employees love the system.
  • HiBob is our source of truth for HR. We use it to support other functions with data & Bob does this superbly.
  • Improved our reviews; being able to input all the data into the system is great.
Anonymous | TrustRadius Reviewer

Screenshots

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