Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$496
per month
HiBob
Score 8.3 out of 10
N/A
HiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.
N/A
Pricing
Gusto
HiBob
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
Gusto
HiBob
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Gusto offers three pricing plans for payroll, benefits, and HR.
I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for …
When I first started with this company 5 years ago we used QuickBooks Time. I used it for about a year before we switched over to Gusto. QB Time was accurate and organized, but very chaotic and clunky to use. That software provided way too much info all at once and was not …
In my opinion, Rippling had a super bad UX. I felt like it was impossible to find the areas I wanted to go to- their site navigation simply did not make sense. With Gusto it's so much easier to naviagate.
I have evaluated Rippling, it is more expensive but does have more of the features for connecting to other systems to make onboarding and off boarding team members easier. It is more complex and will take time to implement, so I do think Gusto has a lot of whats needed for …
While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price.
Gusto was at a price point that fit our budget, without all the extra features our small company would not take advantage of. It was truly the right fit for our growing company, and we are happy that we made this switch! Looking forward to seeing more capabilities come out as …
Not sure what we used before I came into my role. We started using Gusto when we changed accounting services and it was their recommended platform to use.
Paycom was more than we needed for our payroll and human resource needs at this time. While it may offer additional integrations, features, and other bells and whistles it wasn't something we needed in the short team and Gusto meets our current and short term future needs. We …
I believe Gusto is the superior tool compared to these two. It's ease of use and 'all in one' HR platform makes it second to none. Gusto offers more features and does not look ancient like these other tools. Ease and functionality and the numerous possibilities make it above …
Gusto is cheaper and just much more user friendly than other tools with similar skill sets that I have used previously. I much prefer its user interface, how the mobile app and desktop work seamlessly, and how just how much more affordable it is. While it still is expensive, …
Gusto is a cost-effective solution for small businesses who don't require added modules, complex integrations or advanced reporting. Simple and effective!
Rippling has been more than frustrating to work with, to say the least. Gusto doesn't just do what a payroll software should do; they make it so easy that it doesn't feel like a burden. The comparison is unmatched. Gusto doesn't meet expectations; it blows them out of the …
HiBob is solid, again for a 50 - 250 or so employer. I perfer ADP Workforce Now because it has more robust features, however, HiBob can house international employee's data, which is why we went with it
I don't remember the names of other similar products that I have used as I am not in HR so I don't work with it daily and didn't evaluate the products. But! I am in UX, and I can tell you that from that perspective, HiBob is really head and shoulders above the rest. If you are …
HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in …
We used Small Improvements for our 1-1s and annual reviews before using Hibob. It worked for us, but nothing beats one login for all of our people processes. Key efficiencies for the win!
mostly because of the user friendly it is. you or your employees can't get wrong. it is super intuitive. has all the relevant data to manage your human source at the company great support team, although I had some troubles when you can get your CSM over the phone when it is …
BambooHR is a great platform for small business but we found it wasn't conducive to our organization as we began to grow. While very user friendly, the Performance Management was limited and basic. HiBob has a better social platform where employees can be publicly recognized. …
I used this in my previous job and the system was internal so hard to say but completley different in the fact Hibob has a 'familiar' and friendlier feel - almost feels like a social media page and it is much more inviting for new employee and current. It also gives employees …
HIbob is customisable and fun and really personal which is great for us as a business as we like to keep our tone of voice throughout our communications. Deel is great for various uses but doesn't have the same customisable options. HIbob is also super user friendly. None of …
Hibob has more customizable performance management, employee surveys, and PTO cycles than most of the tools I've evaluated. Hibob also includes many features for one-on-one tracking, Slack integration, and employee engagement (Kudos/Accounements/Polls) that other platforms …
I love Bamboo HR but according to me, it is suited more for small or medium size companies. Bamboo HR is less custom. The survey, compensation, and performance module are better on HiBob. However, maybe Hibob has this option but we don't use it in my current company, but …
Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we …
Hibob is much easier to use than Oracle Cloud. The UE is much better - from the look of the home page to finding where to book leave or set goals etc, it is much better. I would also say that it is better in that you can set up flows so you get automatic reminders for certain …
We used Breathe before and it had incredibly basic functionality. It's hard to compare because there's a big difference in price point - but no one interacted with Breathe and it was only used for tracking holidays.
Namely did not have connected modules, so it was difficult to manage data across the different sites. They didn't have a large suite of API connections. Workday required technical experts to code and manage everything, is not user-friendly, and did not have historical data …
Hibob has a lot more features than PeopleHR. Just missing the overtime and expenses calculation Hibob is much more user friendly than our previous system, it is prettier, much more customisable and to be used similarly to a social media platform has really helped people engage …
We quickly outgrew our old HRIS, Breathe. Hibob was scalable, whereas we had reached user capacity with Breathe. We couldn't customise employee fields, permissions, or reports which made things like payroll and integration very challenging. All of these issues were resolved …
Hibob offers a lot of features and customization compared to BambooHR. You can have workflows only apply to select groupings of employees, whether by location, job type, or a custom group. It has built in surveys that you can customize; I had to use an expensive external system …
Gusto is well-suited for small businesses looking for a one-stop platform for payroll, tax-related tasks, and onboarding. It has many automated features that make tasks related to running a business/running an S-Corp simpler. I have not tried any other similar platforms, so I am unsure how it compares, but the pricing Gusto offers feels reasonable compared to other providers.
The system is very well suited for the stage we are at as a company. We did a lot via Excel and old processes, but once we hit the 100-person mark, our work would have been challenging to execute without Hibob. We eliminated 3 systems by consolidating to the one Hibob system - it was almost a cost-neutral swap for us.
Gusto makes it easy for our CPA to access quarterly tax data directly, which saves us time and ensures tax reporting stays accurate for our LLC.
IRS support via human reps
Whenever we get confusing IRS mail, I forward it to Gusto. A real human rep either walks me through next steps or handles it directly—huge peace of mind.
Payroll automation
Once payroll is set up, it runs smoothly and automatically with little effort on my part. It’s reliable, affordable, and a great “set it and forget it” solution for a small business.
I honestly don't have any complaints about Gusto as it stands.
Maybe add 2-factor authentication for security purposes. I haven't seen that being part of the login process yet.
I think Gusto pushes its easy Gusto card payroll method a bit too much. I'd like to see direct deposit as the main method it suggests and the Gusto card as a secondary one.
Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves.
Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets.
Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work.
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
Wonderful overall usability – especially for the new business owner. The user interface is clean and intuitive, so it's easy to find what you're looking for. They also have great explanation pages ingrained into the process, so if you get stuck knowing what to do next, there's a link right there to walk you through the process!
It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for Gusto.
HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in their functionality, user experience, pricing or customizability. Overall, the Customer Support experience with HiBob is now, and always has been out of this world in terms of response times, helpfulness and a strong willingness to adapt to the client requirements in terms of feature implementation and roadmapping.
Our HR Coordinator is the main administrator and is the go-to for all thing Bob. This has freed up time for me (VP) and for our HR Manager to spend time on strategy and implementation of employee experience programs. Before HiBob, our HR Manager spent approximately 20% of her time on administrative items that Bob takes care of in minutes and I would have spent around 10% of my time on Performance Management. We invest around $20k in HiBob, but it has saved us approximately $45k in time. So, an ROI of $25,000.
