HipChat (discontinued) vs. Quip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.4 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Quip
Score 7.6 out of 10
N/A
Quip offers a suite of productivity/collaboration tools. The vendor says Quip combines documents, spreadsheets, checklists and chat into one interface.
$0
per month
Pricing
HipChat (discontinued)Quip
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Basic
$0
Team
$10
per month (10 seats included)
Business
$12
per user per month
Enterprise
$25
per user per month
Offerings
Pricing Offerings
HipChat (discontinued)Quip
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)All editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.
More Pricing Information
Features
HipChat (discontinued)Quip
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Quip
7.1
35 Ratings
10% below category average
Mobile Access7.397 Ratings7.730 Ratings
Search7.2103 Ratings8.032 Ratings
Task Management00 Ratings7.533 Ratings
Gantt Charts00 Ratings6.119 Ratings
Scheduling00 Ratings6.222 Ratings
Workflow Automation00 Ratings6.520 Ratings
Visual planning tools00 Ratings7.625 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Quip
7.6
35 Ratings
5% below category average
Chat7.7132 Ratings6.734 Ratings
Notifications7.7130 Ratings8.733 Ratings
Discussions6.5110 Ratings7.934 Ratings
Surveys7.834 Ratings7.319 Ratings
Internal knowledgebase7.043 Ratings7.724 Ratings
Integrates with GoToMeeting7.023 Ratings6.610 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.712 Ratings
Integrates with Outlook00 Ratings8.811 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Quip
7.6
35 Ratings
7% below category average
Video files6.585 Ratings6.918 Ratings
Audio files6.873 Ratings6.816 Ratings
Access control6.660 Ratings8.330 Ratings
Advanced security features5.949 Ratings8.219 Ratings
Integrates with Google Drive6.027 Ratings7.016 Ratings
Device sync6.055 Ratings8.225 Ratings
Versioning00 Ratings8.425 Ratings
Document collaboration00 Ratings7.435 Ratings
Best Alternatives
HipChat (discontinued)Quip
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Quip
Likelihood to Recommend
6.8
(133 ratings)
8.9
(35 ratings)
Likelihood to Renew
9.8
(2 ratings)
-
(0 ratings)
Usability
7.2
(8 ratings)
10.0
(1 ratings)
Support Rating
7.1
(7 ratings)
9.1
(4 ratings)
Implementation Rating
8.4
(3 ratings)
-
(0 ratings)
Ease of integration
7.6
(8 ratings)
-
(0 ratings)
Product Scalability
7.2
(10 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Quip
Likelihood to Recommend
Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Salesforce
Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.
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Pros
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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Salesforce
  • Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
  • I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
  • I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
  • Quip's user interface is friendly and comfortably navigable; it feels right.
Read full review
Cons
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Salesforce
  • When using Quip Desktop, it can be slow to update with content from other users
  • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
  • Multi -select and group export of documents would be helpful
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Likelihood to Renew
Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Salesforce
No answers on this topic
Usability
Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
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Salesforce
It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
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Support Rating
Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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Salesforce
I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
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Implementation Rating
Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
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Salesforce
No answers on this topic
Alternatives Considered
Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Salesforce
Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
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Scalability
Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Salesforce
No answers on this topic
Return on Investment
Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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Salesforce
  • Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
  • Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
  • Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).