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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Paymo

    Score9.3 out of 10
    N/APaymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.

    $0

    Up to 10 users

    Pricing
    HoneyBookPaymo
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Free
    $0
    Up to 10 users
    Small Office
    $11.95
    per user/per month
    Business
    $18.95
    per user/per month
    Offerings
    Pricing Offerings
    HoneyBookPaymo
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.Free version available for freelancers.
    More Pricing Information
    Community Pulse
    HoneyBookPaymo
    Considered Both Products
    HoneyBook
    No answer on this topic
    ProfitSolv
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    HoneyBookPaymo
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and Paymo
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Paymo
    -
    Ratings
    Customer data management / contact management6.412 Ratings00 Ratings
    Workflow management5.710 Ratings00 Ratings
    Opportunity management5.111 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings00 Ratings
    Contract management7.112 Ratings00 Ratings
    Quote & order management5.410 Ratings00 Ratings
    Interaction tracking6.59 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and Paymo
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Paymo
    -
    Ratings
    Case management8.78 Ratings00 Ratings
    Help desk management6.79 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and Paymo
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Paymo
    -
    Ratings
    Lead management4.710 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and Paymo
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Paymo
    -
    Ratings
    Task management5.712 Ratings00 Ratings
    Billing and invoicing management7.111 Ratings00 Ratings
    Reporting8.411 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and Paymo
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Paymo
    -
    Ratings
    Customizable reports5.58 Ratings00 Ratings
    Customization
    Comparison of Customization features of HoneyBook and Paymo
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Paymo
    -
    Ratings
    Custom fields9.010 Ratings00 Ratings
    Custom objects9.010 Ratings00 Ratings
    Security
    Comparison of Security features of HoneyBook and Paymo
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Paymo
    -
    Ratings
    Single sign-on capability6.49 Ratings00 Ratings
    Role-based user permissions6.810 Ratings00 Ratings
    Platform
    Comparison of Platform features of HoneyBook and Paymo
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Paymo
    -
    Ratings
    Mobile access6.610 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of HoneyBook and Paymo
    Feature
    HoneyBook
    -
    Ratings
    Paymo
    5.9
    9 Ratings
    26% below category average
    Task Management00 Ratings3.59 Ratings
    Resource Management00 Ratings5.36 Ratings
    Gantt Charts00 Ratings4.43 Ratings
    Scheduling00 Ratings7.06 Ratings
    Team Collaboration00 Ratings4.16 Ratings
    Support for Waterfall Methodology00 Ratings7.82 Ratings
    Document Management00 Ratings5.06 Ratings
    Email integration00 Ratings5.04 Ratings
    Mobile Access00 Ratings5.37 Ratings
    Timesheet Tracking00 Ratings9.09 Ratings
    Budget and Expense Management00 Ratings8.88 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of HoneyBook and Paymo
    Feature
    HoneyBook
    -
    Ratings
    Paymo
    9.2
    3 Ratings
    18% above category average
    Quotes/estimates00 Ratings8.93 Ratings
    Invoicing00 Ratings9.93 Ratings
    Project & financial reporting00 Ratings8.93 Ratings
    Best Alternatives
    HoneyBookPaymo
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookPaymo
    Likelihood to Recommend
    6.4
    (12 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.7
    (10 ratings)
    9.0
    (1 ratings)
    Support Rating
    2.6
    (7 ratings)
    8.9
    (3 ratings)
    User Testimonials
    HoneyBookPaymo
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    ProfitSolv
    Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
    Incentivized
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    ProfitSolv
    • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
    • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
    • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
    Incentivized
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    ProfitSolv
    • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
    • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
    Incentivized
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    ProfitSolv
    No answers on this topic
    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    ProfitSolv
    It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
    Incentivized
    Read full review
    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    ProfitSolv
    Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
    Incentivized
    Read full review
    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    ProfitSolv
    We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
    Incentivized
    Read full review
    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    ProfitSolv
    • Gives me more accurate time that I've spent on projects compared to older methods I've used.
    • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
    • Forces you to stay on top of jobs, which can lengthen the time to complete something
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    Paymo Screenshots

    Screenshot of List View.Screenshot of Table View.Screenshot of Gantt Chart View.Screenshot of Full Task Details.Screenshot of Team Scheduling.Screenshot of Leave Planner.