What users are saying about
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Top Rated
1043 Ratings
100 Ratings

Hootsuite

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Top Rated
1043 Ratings
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Score 8 out of 100
100 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Listening/monitoring

    7.5

    Hootsuite

    75%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Boolean keyword searches

    7.3
    73%
    154 Ratings
    N/A
    0 Ratings

    Filtering out noise/spam

    7.0
    70%
    167 Ratings
    N/A
    0 Ratings

    Sentiment analysis

    7.4
    74%
    155 Ratings
    N/A
    0 Ratings

    Broad channel coverage

    8.2
    82%
    220 Ratings
    N/A
    0 Ratings

    Publishing

    8.2

    Hootsuite

    82%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Content planning and scheduling

    9.1
    91%
    321 Ratings
    N/A
    0 Ratings

    Audience targeting

    7.7
    77%
    217 Ratings
    N/A
    0 Ratings

    Content optimization

    7.8
    78%
    259 Ratings
    N/A
    0 Ratings

    Workflow management

    8.2
    82%
    265 Ratings
    N/A
    0 Ratings

    Engagement

    7.8

    Hootsuite

    78%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Automated routing and prioritization

    7.6
    76%
    183 Ratings
    N/A
    0 Ratings

    Customer interaction histories

    7.7
    77%
    199 Ratings
    N/A
    0 Ratings

    Bulk actions

    7.9
    79%
    220 Ratings
    N/A
    0 Ratings

    Marketing

    7.5

    Hootsuite

    75%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 4/4 features

    Lead generation

    7.1
    71%
    151 Ratings
    N/A
    0 Ratings

    Content marketing

    8.1
    81%
    227 Ratings
    N/A
    0 Ratings

    Paid media management

    7.3
    73%
    144 Ratings
    N/A
    0 Ratings

    Campaigns and promotions

    7.6
    76%
    191 Ratings
    N/A
    0 Ratings

    Channel coverage/integration

    8.4

    Hootsuite

    84%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 7/7 features

    Twitter

    9.1
    91%
    293 Ratings
    N/A
    0 Ratings

    Facebook

    8.9
    89%
    302 Ratings
    N/A
    0 Ratings

    LinkedIn

    8.6
    86%
    259 Ratings
    N/A
    0 Ratings

    Google+

    8.9
    89%
    60 Ratings
    N/A
    0 Ratings

    Instagram

    8.1
    81%
    265 Ratings
    N/A
    0 Ratings

    Pinterest

    7.7
    77%
    136 Ratings
    N/A
    0 Ratings

    YouTube

    7.8
    78%
    126 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    7.8

    Hootsuite

    78%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 3/3 features

    Campaign success analytics

    7.8
    78%
    227 Ratings
    N/A
    0 Ratings

    Real-time tracking

    7.8
    78%
    233 Ratings
    N/A
    0 Ratings

    Competitor analysis

    7.6
    76%
    156 Ratings
    N/A
    0 Ratings

    Account management

    8.1

    Hootsuite

    81%

    Nimble

    Feature Set Not Supported
    N/A
    Hootsuite ranks higher in 2/2 features

    Role-based user permissions & privileges

    8.5
    85%
    221 Ratings
    N/A
    0 Ratings

    Mobile access

    7.8
    78%
    248 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Hootsuite

    Feature Set Not Supported
    N/A
    8.7

    Nimble

    87%
    Nimble ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.9
    89%
    29 Ratings

    Workflow management

    N/A
    0 Ratings
    8.6
    86%
    28 Ratings

    Territory management

    N/A
    0 Ratings
    8.8
    88%
    24 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.5
    85%
    28 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.9
    89%
    29 Ratings

    Contract management

    N/A
    0 Ratings
    8.9
    89%
    23 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.4
    84%
    21 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.7
    87%
    27 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Customer Service & Support

    Hootsuite

    Feature Set Not Supported
    N/A
    8.7

    Nimble

    87%
    Nimble ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.6
    86%
    22 Ratings

    Call center management

    N/A
    0 Ratings
    8.8
    88%
    20 Ratings

    Help desk management

    N/A
    0 Ratings
    8.7
    87%
    21 Ratings

    Marketing Automation

    Hootsuite

    Feature Set Not Supported
    N/A
    8.8

    Nimble

    88%
    Nimble ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Email marketing

    N/A
    0 Ratings
    8.9
    89%
    26 Ratings

    CRM Project Management

    Hootsuite

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.8
    88%
    29 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Reporting

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    CRM Reporting & Analytics

    Hootsuite

    Feature Set Not Supported
    N/A
    8.7

    Nimble

    87%
    Nimble ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.7
    87%
    23 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.9
    89%
    23 Ratings

    Customization

    Hootsuite

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    29 Ratings

    Custom objects

    N/A
    0 Ratings
    8.5
    85%
    22 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.6
    86%
    18 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.6
    86%
    20 Ratings

    Security

    Hootsuite

    Feature Set Not Supported
    N/A
    9.0

    Nimble

    90%
    Nimble ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.2
    92%
    24 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.8
    88%
    24 Ratings

    Social CRM

    Hootsuite

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.7
    87%
    29 Ratings

    Social engagement

    N/A
    0 Ratings
    8.5
    85%
    29 Ratings

    Integrations with 3rd-party Software

    Hootsuite

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.3
    83%
    25 Ratings

    Compensation management

    N/A
    0 Ratings
    8.7
    87%
    19 Ratings

    Platform

    Hootsuite

    Feature Set Not Supported
    N/A
    8.3

    Nimble

    83%
    Nimble ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.3
    83%
    27 Ratings

    Attribute Ratings

    • Hootsuite is rated higher in 2 areas: Likelihood to Renew, Usability
    • Nimble is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.3

    Hootsuite

    83%
    379 Ratings
    8.9

    Nimble

    89%
    33 Ratings

    Likelihood to Renew

    8.9

    Hootsuite

    89%
    80 Ratings
    8.3

    Nimble

    83%
    2 Ratings

    Usability

    9.0

    Hootsuite

    90%
    27 Ratings
    8.8

    Nimble

    88%
    19 Ratings

    Availability

    10.0

    Hootsuite

    100%
    36 Ratings

    Nimble

    N/A
    0 Ratings

    Performance

    10.0

    Hootsuite

    100%
    32 Ratings

    Nimble

    N/A
    0 Ratings

    Support Rating

    8.1

    Hootsuite

    81%
    262 Ratings
    9.2

    Nimble

    92%
    20 Ratings

    In-Person Training

    6.0

    Hootsuite

    60%
    1 Rating

    Nimble

    N/A
    0 Ratings

    Online Training

    10.0

    Hootsuite

    100%
    8 Ratings

    Nimble

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Hootsuite

    100%
    65 Ratings

    Nimble

    N/A
    0 Ratings

    Configurability

    10.0

    Hootsuite

    100%
    1 Rating

    Nimble

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Hootsuite

    91%
    1 Rating

    Nimble

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Hootsuite

    100%
    2 Ratings

    Nimble

    N/A
    0 Ratings

    Likelihood to Recommend

    Hootsuite

    I like how simple it is to navigate the platform. It allows me to easily arrange my material and share my posts across several platforms in a sensible and orderly manner. Furthermore, whenever I have a problem with scheduling, I can obtain help quickly from the service team. I've been using Hootsuite since 2021 and haven't missed a single post.
    Read full review

    Nimble

    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Read full review

    Pros

    Hootsuite

    • Hootsuite is excellent for viewing all your posts on every social media platform in one place
    • Hootsuite is great for showing you what that post will look like with the graphic attached.
    • Hootsuite is great for moving posts that need to be edited to a different day or month.
    • Hootsuite is great for offering you times to post if you aren't sure at which time to post
    Read full review

    Nimble

    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Read full review

    Cons

    Hootsuite

    • I wish I could have Hootsuite automatically delete hashtags from my Facebook posts, which would save me having to delete them manually before hitting post to multiple accounts.
    • Hootsuite doesn't work great when trying to add multiple photos to an Instagram post.
    • I wish there was an ability to have notifications from accounts pop up or somehow notify me elsewhere on my computer. You might need an app rather than a browser window to accomplish this however.
    Read full review

    Nimble

    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Read full review

    Pricing Details

    Hootsuite

    Starting Price

    $49 per month

    Editions & Modules

    Hootsuite editions and modules pricing
    EditionModules
    Professional$491
    Team$2492
    Business$7393
    EnterpriseContact for Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    *Prices displayed in USD, based on annual billing, but do not include applicable taxes. Free - 1 user / 2 social accounts Professional @ $49/month - 1 user / 10 social accounts Team @ $249/month - 3 users / 20 social accounts Business - starting @ $739/month - 5 users / 35 social accounts Enterprise - contact for pricing, unlimited users / 50+ social accounts

    Pricing Plans

    Nimble

    Starting Price

    $15 per month

    Editions & Modules

    Nimble editions and modules pricing
    EditionModules
    Business$19.001

    Footnotes

    1. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Hootsuite

    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Read full review

    Nimble

    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review

    Usability

    Hootsuite

    The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
    Read full review

    Nimble

    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Read full review

    Reliability and Availability

    Hootsuite

    Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite. Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
    Read full review

    Nimble

    No answers on this topic

    Performance

    Hootsuite

    Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
    Read full review

    Nimble

    No answers on this topic

    Support Rating

    Hootsuite

    I haven't had to use support for Hootsuite at all, but from what I hear, their functionality is incredible! I hope I never have to use support, but it's good to know that they're efficient at their job, and it is one of the reasons why I love Hootsuite so much.
    Read full review

    Nimble

    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Read full review

    In-Person Training

    Hootsuite

    Very easy to teach and learn
    Read full review

    Nimble

    No answers on this topic

    Online Training

    Hootsuite

    Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
    Read full review

    Nimble

    No answers on this topic

    Implementation Rating

    Hootsuite

    One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
    Read full review

    Nimble

    No answers on this topic

    Alternatives Considered

    Hootsuite

    A colleague recommended that I look at Hootsuite as an invaluable extension of our social media engagement strategy. When I began this role and sparked a renewed focus on marketing and communication, I encouraged the use of Hootsuite. My colleagues have enjoyed using the platform, and we are very satisfied with the way Hootsuite enables our work to go forward.
    Read full review

    Nimble

    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Read full review

    Scalability

    Hootsuite

    We haven't needed to scale it all.
    Read full review

    Nimble

    No answers on this topic

    Return on Investment

    Hootsuite

    • I have been able to evaluate which posts, in general, do well and figure out what types of posts to make (content)
    • It's been harder however to compare on social medial platform compared to another because it's hard to duplicate a post with a new owly (I think you used to be able to) but more so, you also can't assign it a custom owly link so I can see at a glance which owly link was associated with what platform.
    Read full review

    Nimble

    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Read full review

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