HostGator vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HostGator
Score 6.9 out of 10
N/A
HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.
$2.75
per month
WordPress VIP
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
HostGatorWordPress VIP
Editions & Modules
Hatchling
$2.75
per month
Baby
$3.50
per month
Business
$5.25
per month
No answers on this topic
Offerings
Pricing Offerings
HostGatorWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
HostGatorWordPress VIP
Security
Comparison of Security features of Product A and Product B
HostGator
-
Ratings
WordPress VIP
7.4
2 Ratings
10% below category average
Role-based user permissions00 Ratings7.42 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HostGator
-
Ratings
WordPress VIP
7.4
2 Ratings
4% below category average
API00 Ratings9.12 Ratings
Internationalization / multi-language00 Ratings5.72 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HostGator
-
Ratings
WordPress VIP
8.2
2 Ratings
7% above category average
WYSIWYG editor00 Ratings9.11 Ratings
Code quality / cleanliness00 Ratings7.42 Ratings
Admin section00 Ratings8.22 Ratings
Page templates00 Ratings8.21 Ratings
Mobile optimization / responsive design00 Ratings9.11 Ratings
Publishing workflow00 Ratings7.32 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HostGator
-
Ratings
WordPress VIP
8.0
2 Ratings
8% above category average
Content taxonomy00 Ratings7.31 Ratings
SEO support00 Ratings7.31 Ratings
Bulk management00 Ratings7.42 Ratings
Availability / breadth of extensions00 Ratings9.11 Ratings
Community / comment management00 Ratings9.12 Ratings
Best Alternatives
HostGatorWordPress VIP
Small Businesses
Flywheel
Flywheel
Score 9.7 out of 10
Divi
Divi
Score 9.9 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 9.4 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.1 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HostGatorWordPress VIP
Likelihood to Recommend
6.8
(19 ratings)
8.4
(20 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
7.8
(5 ratings)
7.3
(20 ratings)
User Testimonials
HostGatorWordPress VIP
Likelihood to Recommend
Newfold Digital (Endurance + Web.com)
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
Read full review
Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
Newfold Digital (Endurance + Web.com)
  • The pricing is a big feature for this hosting company
  • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
  • The customer service workers are professional and friendly.
Read full review
Automattic
  • Security - class leading security, ensuring sites are protected and operate hassle free
  • Scalability - provide patches and updates first before the market place
  • Reliability - up to 99.9% up time, with a fantastic track record
  • Performance - hitting the high notes for Core Web Vitals and ensuring WordPress is operating at its peak performance
Read full review
Cons
Newfold Digital (Endurance + Web.com)
  • Support could be better, it takes a long time to connect with somebody
  • You need to pay extra for a backup you can rely on
  • SiteLock is sold separately, but did not help when we were hacked
  • Site seems to slow down from time to time
Read full review
Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Read full review
Likelihood to Renew
Newfold Digital (Endurance + Web.com)
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
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Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review
Usability
Newfold Digital (Endurance + Web.com)
No answers on this topic
Automattic
There is documentation for everything you might need.
Read full review
Support Rating
Newfold Digital (Endurance + Web.com)
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
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Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Alternatives Considered
Newfold Digital (Endurance + Web.com)
I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
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Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Return on Investment
Newfold Digital (Endurance + Web.com)
  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
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Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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ScreenShots