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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Prophix

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Prophix One, a Financial Performance Platform, is used to improve the speed and accuracy of decision-making within a harmonized user experience. To reduce complexity and uncertainty, the software offers automated insights and planning, budgeting, forecasting, reporting, and consolidation functionalities.N/A
    Pricing
    iContactProphix
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactProphix
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactProphix
    Considered Both Products
    iContact
    No answer on this topic
    Prophix Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    201 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    161 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    204 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    129 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    119 Answers
    Features
    iContactProphix
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Prophix
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Prophix
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Prophix
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Prophix
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Prophix
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Prophix
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.4
    66 Ratings
    11% above category average
    Pixel Perfect reports00 Ratings8.628 Ratings
    Customizable dashboards00 Ratings8.359 Ratings
    Report Formatting Templates00 Ratings8.362 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.4
    183 Ratings
    8% above category average
    Drill-down analysis00 Ratings8.8180 Ratings
    Formatting capabilities00 Ratings7.6174 Ratings
    Report sharing and collaboration00 Ratings8.8166 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.6
    162 Ratings
    8% above category average
    Publish to PDF00 Ratings8.8153 Ratings
    Report Versioning00 Ratings8.4122 Ratings
    Report Delivery Scheduling00 Ratings8.6139 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.3
    72 Ratings
    12% above category average
    Predictive Analytics00 Ratings8.372 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.8
    172 Ratings
    5% above category average
    Multi-User Support (named login)00 Ratings8.7163 Ratings
    Role-Based Security Model00 Ratings8.6164 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.8169 Ratings
    Report-Level Access Control00 Ratings8.9110 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    9.1
    84 Ratings
    22% above category average
    Responsive Design for Web Access00 Ratings9.184 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.4
    298 Ratings
    4% above category average
    Long-term financial planning00 Ratings8.5249 Ratings
    Financial budgeting00 Ratings8.7284 Ratings
    Forecasting00 Ratings8.3266 Ratings
    Scenario modeling00 Ratings8.0220 Ratings
    Management reporting00 Ratings8.3277 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.7
    224 Ratings
    11% above category average
    Financial data consolidation00 Ratings8.8184 Ratings
    Journal entries and reports00 Ratings8.7119 Ratings
    Multi-currency management00 Ratings8.894 Ratings
    Intercompany Eliminations00 Ratings8.5113 Ratings
    Minority Ownership00 Ratings8.650 Ratings
    Local and consolidated reporting00 Ratings9.1155 Ratings
    Detailed Audit Trails00 Ratings8.5142 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    9.0
    270 Ratings
    10% above category average
    Financial Statement Reporting00 Ratings9.0251 Ratings
    Management Reporting00 Ratings9.1259 Ratings
    Excel-based Reporting00 Ratings8.7233 Ratings
    Automated board and financial reporting00 Ratings8.6207 Ratings
    XBRL support for regulatory filing00 Ratings9.524 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.3
    244 Ratings
    10% above category average
    Personalized dashboards00 Ratings8.2228 Ratings
    Color-coded scorecards00 Ratings8.5162 Ratings
    KPIs00 Ratings8.0178 Ratings
    Cost and profitability analysis00 Ratings8.3172 Ratings
    Key Performance Indicator setting00 Ratings8.5147 Ratings
    Benchmarking with external data00 Ratings8.4106 Ratings
    Integration
    Comparison of Integration features of iContact and Prophix
    Feature
    iContact
    -
    Ratings
    Prophix
    8.5
    263 Ratings
    5% above category average
    Flat file integration00 Ratings8.6212 Ratings
    Excel data integration00 Ratings8.5228 Ratings
    Direct links to 3rd-party data sources00 Ratings8.4202 Ratings
    Best Alternatives
    iContactProphix
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactProphix
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.5
    (321 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    10.0
    (16 ratings)
    Usability
    8.0
    (6 ratings)
    8.3
    (140 ratings)
    Availability
    9.0
    (1 ratings)
    9.4
    (31 ratings)
    Performance
    8.0
    (1 ratings)
    8.8
    (30 ratings)
    Support Rating
    9.9
    (9 ratings)
    8.0
    (123 ratings)
    In-Person Training
    -
    (0 ratings)
    8.1
    (12 ratings)
    Online Training
    1.0
    (1 ratings)
    8.2
    (15 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    4.0
    (20 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (31 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.2
    (28 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (25 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.9
    (22 ratings)
    User Testimonials
    iContactProphix
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Prophix Software
    Prophix is best suited if you have a very extensive budgeting process that currently relies on multiple Excel spreadsheets. It is also great if you have on-prem tools that may no longer be supported for reporting. It may not be appropriate if you require an unlimited number of mid-tier users, as it can be very expensive annually. It's definitely not a cheap tool, but the cost can at least be optimized based on users' use cases. In both organizations I've worked for that use it, cost has been mentioned.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Prophix Software
    • Reporting - single report that can be opened by multiple users, each will see only aspect specific to them based on their security access.
    • Budgeting - workflow driven budget data collection, visibility of its current status, ability to take action to ensure timely completion. Ability to snapshot budget data at a point in time. Ability to perform what-if scenarios.
    • Forecasting - as above with added benefit of either reusing budget level of grain or forecasting at high level.
    • Granular planning - ability to create unlimited number of subsidiary models to assist with the planning process. Non-financial data collected during budget/forecast process help with operation planning and variance analysis.
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Prophix Software
    • Ability to filter report views for report binder without creating duplicate reports.
    • More extensive documentation and examples in the ProCalc library.
    • More ProCalc functions that deal with the time dimension and allow functions that can utilize the system date. So if it is day 8 of the month.
    • Ability to save company color scheme for use in reporting.
    • Would like to create a link between the account dimension and another dimension so I can easily report on account properties. For example, an account property could be columns in a report.
    • Would like to see the ability to have a report view on a dashboard. The tables are poorly formatted, and I’d like more formatting ability.
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Prophix Software
    The system works well for us, and meets all of our needs. All of our future plans can and will be achieved within Prophix, so there is no need to pursue another product. Prophix has continuously proven to improve their product over the years, which provides an even higher level of confidence in this tool, and future developments
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Prophix Software
    I don't rate anybody a 10 because I believe there's always room for improvement, so I'll go with an 8. And I'm giving 8 because it has helped us do more than we were doing before, and I believe there's still room for improvement.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Prophix Software
    There have been very few times that Prophix has not been available and we have been informed ahead of time. The only issue that we have is when we update cubes or import information and run processes during working hours which stops access for a short period of time but this is more about our processes than Prophix.
    Incentivized
    Read full review
    Performance
    iContact
    No answers on this topic
    Prophix Software
    Prophix has always performed consistently. We are using on-premise so many factors can contribute to slower than desired performance, most having nothing to do with Prophix itself. If we move to the web-client cloud based solution I believe performance will even be better.
    Incentivized
    Read full review
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Prophix Software
    We’ve gotten moved around a lot and so we don’t always know our pod people. Also when we book sessions with a random person it seems like we have to take the first 15-20 minutes explaining our system and process.
    Incentivized
    Read full review
    In-Person Training
    iContact
    No answers on this topic
    Prophix Software
    Training is essential for this software to be successful for any company. We unfortunately had a bad implementation and training manager so I can say with confidence that if we had the CSM we have now - we would be light years ahead of our knowledge of the system. I highly suggest taking all training opportunities and not rushing the implementation training
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Prophix Software
    We used our system and created a test cube to work with our own data. We ran through the different functions of Prophix and covered alot of material. We did two sessions a week, with homework tasks assigned. We were able to ask questions and cover any questions during the followup sessions.
    Incentivized
    Read full review
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Prophix Software
    Prophix Consulting should bring, in house, chargeable expertise in Oracle EBS table access for Drill Across and provide reasonable limits on dimension member combinations so there are no unreasonable expectations about the application of multi dimensional cubes to detail, such as revenue by product and customer.
    Incentivized
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Prophix Software
    Prophix is so much easier to use that other platforms or products. It can be customized so much easier than other larger, more expensive products. I work for a small university where we have a small finance team and Prophix allows us to tailor reporting to emerging needs in real time without having to reconfigure clunky systems with expensive modifications
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Prophix Software
    Prophix is a capable tool of growing with an organization and the uses for different items in the software. Our organization was able to scale the product to lots of different end users and the needs of the departments. There are plenty of updates and features to grow and bring in new data.
    Incentivized
    Read full review
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Prophix Software
    • Prophix has made it possible to move away from some Excel reporting we were doing, which allows for 50% quicker reporting on a monthly basis.
    • Although it has saved us time, an improved PowerPoint feature that automatically updates our decks would save an additional 75% on top of what we already do.
    • Our Board Reporting has improved by 10 hours by moving our reports fully into Prophix.
    Read full review
    ScreenShots

    Prophix Screenshots

    Screenshot of Prophix One Portal: One single point of entry into Prophix One through its portal simplifies access and authentication but also allows seamless movement between applications.Screenshot of Chart Insights, one of the AI Insights capabilities that utilizes Artificial Intelligence and Natural Language Processing to provide enhanced business awareness.  Chart Insights extends the important details contained within dashboards, and analyzes the complete dataset behind the dashboard, automatically surfacing the data relationships not obvious in dashboard visualizations alone. It then provides a summary of key performance metrics found buried within Prophix charts.  It also summarizes the important insights in plain English.Screenshot of Prophix One Financial Planning & Analysis: Prophix's self-serve dashboards and visualizations are directly integrated with data, workflow tasks, announcements, and external URLs and databases. Dashboard Studio helps users to be informed and make better business decisions.Screenshot of Detailed interactive charts and graphs that Prophix offers to uncover insights. Prophix’s visual analytics are linked directly to data with transaction details.  There is no need to input the numbers.  Prophix does this tedious work, automatically.Screenshot of Prophix’s Workflow Manager, used to assign tasks to users and facilitate approvals across the business.  Stakeholder input can be captured directly with the ability to add comments and notes in a single unified database.Screenshot of Cell Comments, that allow users to add supporting details like notes and attachments to data.  Since comments are stored with the data, they can be viewed in any template along with their trailing history. Cell Comment Reports can also be generated to show all comments from any data view in one convenient report.