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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Workhuman

    Score9.2 out of 10
    N/AWorkhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align…N/A
    Pricing
    iContactWorkhuman
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactWorkhuman
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactWorkhuman
    Considered Both Products
    iContact
    No answer on this topic
    Globoforce (Workhuman)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    iContactWorkhuman
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Workhuman
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Workhuman
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Workhuman
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Workhuman
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Workhuman
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Workhuman
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Best Alternatives
    iContactWorkhuman
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bonusly
    Score9.6 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Achievers
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactWorkhuman
    Likelihood to Recommend
    8.0
    (45 ratings)
    9.1
    (35 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    9.2
    (32 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    10.0
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactWorkhuman
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    It is definitely very well suited for cases like how my company uses it (which is a platform to celebrate colleagues and peers within the company, public or privately—depending on your choice). It feels good to write a review on someone I care about and want to celebrate. Maybe it would be less appropriate if the reviews were to be mandatorily public, but I don't know if that even exists.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
    • Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
    • Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
    • I think there are too many steps to submit an award
    • In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Globoforce (Workhuman)
    No answers on this topic
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
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    Globoforce (Workhuman)
    The system is straightforward to use. Only a few steps need to be completed to recognize someone for their hard work or contribution. However, a couple of areas need work: 1) A way to request points for recognition. Currently there is no way to do this 2) A way to easily send a recognition to anyone in the company.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Globoforce (Workhuman)
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
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    Globoforce (Workhuman)
    The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Globoforce (Workhuman)
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Globoforce (Workhuman)
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Globoforce (Workhuman)
    me personally never used a different recoginition platform before using Workhuman. since i started working at my current company, Workhuman has met our company needs with its easy to use interface. strong focus on company values. it's been great fit for our culture and goals. we are excited to keep using the platform
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Globoforce (Workhuman)
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
    • It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.
    Incentivized
    Read full review
    ScreenShots