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Indeed Hiring Platform vs. Acuity Scheduling, a Squarespace company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Indeed Hiring Platform

    Score6.9 out of 10
    N/AA hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.N/A

    Acuity Scheduling, a Squarespace company

    Score8.2 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Pricing
    Indeed Hiring PlatformAcuity Scheduling, a Squarespace company
    Editions & Modules
    No answers on this topic
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    Offerings
    Pricing Offerings
    Indeed Hiring PlatformAcuity Scheduling, a Squarespace company
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSubscription-based pricing, contact Indeed—
    More Pricing Information
    Community Pulse
    Indeed Hiring PlatformAcuity Scheduling, a Squarespace company
    Considered Both Products
    Indeed
    Chose Indeed Hiring Platform
    We use a combination of Zoom, Acuity, and iCIMS to create our own, makeshift "platform".
    Incentivized
    Chose Indeed Hiring Platform
    Indeed overall is easier to use, and tends to be more robust in features and functionality. Indeed also has a better reach with their job board presence to put the event out and in front of as many candidates as possible. If you need to run virtual hiring events, I would say …
    Incentivized
    Squarespace
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    102 Answers
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    73 Answers
    96%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    103 Answers
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    69 Answers
    92%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    76 Answers
    96%
    Implementation went as expected
    26 Answers
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    User Ratings
    Indeed Hiring PlatformAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    7.2
    (109 ratings)
    9.3
    (48 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    9.3
    (3 ratings)
    Usability
    8.6
    (14 ratings)
    9.5
    (9 ratings)
    Support Rating
    7.0
    (7 ratings)
    9.7
    (16 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Indeed Hiring PlatformAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    Indeed
    Again, Indeed is the leader when it comes to hourly and salary staffing. From all the positions at our dealerships, Indeed helps us staff most of the positions we need to fulfill. Overall, they offer a great product and at a competitive rate. It is worth trying to see if it will work for your company
    Incentivized
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    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
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    Pros
    Indeed
    • The set-up of the event asks for important details to maximize the effectiveness of the event, but is also very simple.
    • The opportunity for you to create more personal connections with each candidate, while also providing a virtual hiring experience.
    • The actual hiring event platform that is utilized during the execution of the event is simple, user-friendly, and aesthetically pleasing.
    Incentivized
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    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
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    Cons
    Indeed
    • Although we have a sponsored jobs agreement, so candidates are directed to our website to apply, I have heard recruiters say the old view to where you can see the candidates that applied through Indeed is helpful.
    • Disabling job posting permissions from certain users would be helpful. Only admin should be able to post jobs (that aren't free). It would help better manage our invoicing and billing with Indeed.
    Incentivized
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    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
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    Likelihood to Renew
    Indeed
    Indeed is great because it seems like a lot of IT consultants and IT resources use it to find new opportunities. The platform is continuously innovating and the price can be reasonable if managed actively and properly when setting up the job posting. I don't give it a 10 because the method of promoting your posting and their cost per applicant value is NOT transparent at all. It is dynamic according to market conditions which we have to assume is in the favor of the company making money and NOT serving us as customers. But maybe we are being too cynical? We say this because their search feature to find our posting and our company information from the candidate's side is suprisingly not very good. Why does only exact match searches work vs returning posts or company information if the candidate does NOT have the exact matching words. That is not how most search tools/engines work. They return the most relevant first and everything else afterward, but Indeed does not seemingly do this from our experience. If we do not enter exact key word matching our job postings and company information is not returned from the candidate search perspective.
    Incentivized
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    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
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    Usability
    Indeed
    Overall usability is very good, for our company it's been helpful for us to be able to navigate a large applicant pool. We've also found the prompts and icons to be very intuitive and aesthetic. Issues have mostly been on the applicant end and the interview option, while helpful, has also had some minor usability issues in the past.
    Incentivized
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    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
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    Support Rating
    Indeed
    When we first started with Indeed, we had a dedicated account rep that we could reach out to with questions. They would often try to upcharge, but at least we could get solutions for issues. Unfortunately now Indeed has removed those positions and the only way to contact Support is chat and email. Many times we don't get an answer to questions, and have no escalation point for issues.
    Incentivized
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    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
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    Online Training
    Indeed
    It showed us everything we needed
    Incentivized
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    Squarespace
    No answers on this topic
    Implementation Rating
    Indeed
    Integration was easy and painless. Really had no issues throughout the process, and Indeed did not offer us support options. Glad that the system is helpful since Indeed's customer service is not. I do wish they had better support options, even a phone number to call if we run into issues.
    Incentivized
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    Squarespace
    No answers on this topic
    Alternatives Considered
    Indeed
    I think Indeed Hiring Platform heavily outweighs Zip and CareerBuilder in terms of quality of candidates and candidate reach. It is most similar to LinkedIn in terms of success with sourcing candidates. Still, as stated in the previous question, I believe LinkedIn is more qualified in terms of higher-level/higher-paid candidates.
    Incentivized
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    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
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    Return on Investment
    Indeed
    • My healthcare client had 55 RSVPs and 19 attendees which were well above their expectations for the event. I think this event significantly reduced the time to hire for those who attended the event.
    • My customer service client had to cancel their event, but for their next one, they are definitely hoping it will have a great ROI since they are able to hire a high volume for each role.
    Incentivized
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    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
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    ScreenShots