Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.
N/A
Odoo
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
Pricing
Infor ERP
Odoo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor ERP
Odoo
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Must contact sales team for pricing.
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
The Human Resource module is not used by our organization as it lacks functionality.
Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.
Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
Enterprise version is as expensive as other ERP in the market.
Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less
