Infosec IQ vs. OpenText Core Endpoint Backup

Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.

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Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

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• The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
• The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
• Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.

• It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
• It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
• It's safe and reliable. We have been using it for a couple of years now and had no major issues.
• Their phone support is excellent.
• It's also really easy to maintain your backed up data to reduce redundancy.

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• Phishing simulation sending configurations can be complex and cumbersome.
• Reports and report options could be better. More canned reports and better data sorting & filtering.
• Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.

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• To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
• I have not had to do a restore at this time so I cannot comment on the restore process.
• I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.

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So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats

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I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

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They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.

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I’ve never experienced an outage

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InfoSec system has been up 100% since we started. never had a latency issue

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We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.

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Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

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Efficient and effective. Responsive

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preparing a presentation and a step by step was really easy

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It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.

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Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.

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We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.

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Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.

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It’s designed for small and large companies

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They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace

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• When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
• Allowing our larger clients to access and administrate themselves cuts down on requests.
• The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'

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• Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
• While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
• The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info