isolved vs. Vultus Recruit

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Incentivized

They need to improve a lot on their development side. The sales and marketing side does well to get clients but the development side is not able to compliment them in the way they represent it in front of the client. They need to work really hard on the UI/UX development side as the interface and experience are lacking a long way back. Other ATS in the market are way better. Vultus would be cheaper but they are nowhere near the competitors already available in the market. We saw a lesser rate and tried it for some time and we needed to switch back to our older ATS. So not a very good or pleasant experience with them but if they update and become a bit better then can have a good chance because they do good marketing. Also as they are cheap so the start-up company might prefer them but would be the first thing to be changed once the company goes into the higher revenue phase. Other than that they did not even have any extra thing, it was just like other ATS, and probably the better ones would be available than Vultus. Let's see how they go ahead and work out the tough competition in the market.

Incentivized

• The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
• The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
• I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

• Their customer service was good
• They were always open for new suggestions
• They were ready to customize in any kind of pattern you want to set

Incentivized

• Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
• More key words to search in the library/help desk.
• Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!

• Their UI is very complex.
• Their UX is something like, on the first day you would miss your previous ATS.
• There is no ease of access
• Many options are for the same result, and reports are very deep inside the scrolls.

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Incentivized

Vultus had no chance to stand against Ceipal or Bullhorn. Just their promotion and marketing team was good and secondly the customer service or the sales team. They showed us a good picture and gave us many options and also that we can customize it however we want. Also, it was cheaper than the other ones we were using. So we switched but literally after the training and all we started missing the prior ATS from which we switched to Vultus. The experience was not good, to be honest, and that was the reason we switched again from Vultus to Ceipal.

Incentivized

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

All of iSvoled services are conducted very professionally

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized

• Doesn't want to be specific but we have lost manpower efficiency due to the complex scrolls and options.
• Database was not updated properly as there were fewer options to put in notes and had many unnecessary options.
• Reports generation was a big task because the options and scrolls were hard to find and also too many options.
• Very confusing and as i said many options did the same thing.

Incentivized