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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Pro

    Score8.7 out of 10
    N/AJamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Jamf ProMicrosoft 365
    Editions & Modules
    No answers on this topic
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Jamf ProMicrosoft 365
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually*When billed annually.
    More Pricing Information
    Community Pulse
    Jamf ProMicrosoft 365
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Pro
    We did not evaluate any other mdm's for apple device management.
    Incentivized
    Chose Jamf Pro
    We used Meraki as a stop gap while were looking at Jamf Pro. Jamf Pro seemed more user friendly and the portal was easy for our technicians to use.

    App deployment was more simple and easy to implement. The options for managing devices on offer with Jamf Pro also helped make the …
    Incentivized
    Chose Jamf Pro
    Creating a Policy is too difficult and Extension Attributes can not be created. So Collecting special Attributes are nearly impossible. Troubleshot from Policy and Scripts is not easy. - Log Files are not easy to read and to see where the problem is. It is an absolute no …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
    Incentivized
    Chose Jamf Pro
    I had previously been using Meraki Systems Manager and I personally find the user interface of Jamf Pro a lot more intuitive and easier to navigate than I did with Systems Manager. Ultimately, the feature set offered by Jamf at the price point made the decision very easy to make.
    Incentivized
    Chose Jamf Pro
    N/A
    Incentivized
    Chose Jamf Pro
    More options and future proof for our organisation.
    Incentivized
    Chose Jamf Pro
    I have not used other products like JAMF Pro with the exception of Intune/SCCM. JAMF Pro is not as capable as SCCM but can compete with Intune with the exception of JAMF being unable to manage Microsoft and Android devices.
    Incentivized
    Chose Jamf Pro
    Jamf Pro far surpsasses both. We have used these others and they don't work very well for Macs. It isn't even close how much better Jamf Pro is. AEM has very little MacOS functionality. Kaseya has more, but the UI and other aspects of it are very lacking. Nothing else comes …
    Incentivized
    Microsoft
    Chose Microsoft 365
    We really haven't evaluated other Office-like productivity suites/collaboration tools, since Microsoft 365 (formerly Office 365) does everything that our organization needs for the work that users do on a daily basis. This combined with the fact that it is the perfect …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    108 Answers
    96%
    Would buy again
    195 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    100 Answers
    97%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    108 Answers
    98%
    Happy with the feature set
    198 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    83 Answers
    94%
    Lived up to sales and marketing promises
    134 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    93 Answers
    95%
    Implementation went as expected
    142 Answers
    Best Alternatives
    Jamf ProMicrosoft 365
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Cisco Meraki SM
    Score9.6 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf ProMicrosoft 365
    Likelihood to Recommend
    10.0
    (184 ratings)
    8.4
    (262 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    9.5
    (6 ratings)
    Usability
    8.0
    (15 ratings)
    8.7
    (30 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (53 ratings)
    8.9
    (54 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    9.0
    (2 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Jamf ProMicrosoft 365
    Likelihood to Recommend
    Jamf Software, LLC
    Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
    Read full review
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
    • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
    • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
    Read full review
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • Training options are terrific, but costly.
    • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
    • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
    Read full review
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    Read full review
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Support Rating
    Jamf Software, LLC
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    In-Person Training
    Jamf Software, LLC
    They made me more comfortable using the product.
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Jamf Software, LLC
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Jamf Software, LLC
    Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
    Read full review
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
    • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
    Read full review
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    ScreenShots

    Jamf Pro Screenshots

    Screenshot of Jamf Pro (formerly Casper Suite) Dashboard