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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JAMS

    Score7.9 out of 10
    N/AJAMS is a centralized workload automation and job scheduling solution that runs, monitors, and manages jobs and workflows. Reliably orchestrate the critical IT processes that run your business from a single pane of glass.

    $9,996

    per year

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    JAMSLogicMonitor
    Editions & Modules
    Core
    9,996.00
    per year
    Advanced
    Customized Pricing
    per year
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    JAMSLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- Core: For small teams getting started with automation. Core Integrations: PowerShell, SQL, Azure Data Factory, Python, 20+ others. - Advanced: Comprehensive solution for large-scale operations. Core Integrations: SAP, JDE, Ellucian Banner, Informatica, Mainframe and Power Systems.Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    JAMSLogicMonitor
    Considered Both Products
    JAMS Software
    No answer on this topic
    LogicMonitor
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    66 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    67 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    49 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    54 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    JAMSLogicMonitor
    Workload Automation
    Comparison of Workload Automation features of JAMS and LogicMonitor
    Feature
    JAMS
    7.4
    70 Ratings
    11% below category average
    LogicMonitor
    -
    Ratings
    Multi-platform scheduling8.062 Ratings00 Ratings
    Central monitoring7.868 Ratings00 Ratings
    Logging7.268 Ratings00 Ratings
    Alerts and notifications8.167 Ratings00 Ratings
    Analysis and visualization6.466 Ratings00 Ratings
    Application integration6.765 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of JAMS and LogicMonitor
    Feature
    JAMS
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring00 Ratings7.01 Ratings
    Best Alternatives
    JAMSLogicMonitor
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Apache Airflow
    Score8.7 out of 10
    Datadog
    Score8.8 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
    ManageEngine Site24x7
    Score10 out of 10
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    User Ratings
    JAMSLogicMonitor
    Likelihood to Recommend
    7.7
    (71 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    8.7
    (11 ratings)
    8.0
    (9 ratings)
    Usability
    8.4
    (10 ratings)
    7.3
    (31 ratings)
    Availability
    8.5
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    8.5
    (6 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.1
    (71 ratings)
    6.0
    (110 ratings)
    In-Person Training
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.2
    (9 ratings)
    9.0
    (26 ratings)
    Configurability
    8.2
    (5 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    7.8
    (3 ratings)
    7.4
    (5 ratings)
    Ease of integration
    8.5
    (4 ratings)
    7.3
    (1 ratings)
    Product Scalability
    7.4
    (69 ratings)
    9.1
    (1 ratings)
    Professional Services
    8.4
    (4 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    8.5
    (5 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.5
    (5 ratings)
    9.1
    (1 ratings)
    User Testimonials
    JAMSLogicMonitor
    Likelihood to Recommend
    JAMS Software
    There's probably better schedulers out there. JAMS is good for an on-premises/classic IT implementation. JAMS is well-suited for use cases such as collecting a file from a shared location and uploading it to an API, running scripts on servers, and handling middleware tasks that process files or data between handoffs across different locations. JAMS is best suited to environments
    with IT staff who can develop, test, implement, maintain, and troubleshoot
    scripts; it does not use natural language processing (so it requires in-depth
    knowledge of the scripting language in use), and it does not appear to offer
    native dashboarding or reporting that is easily accessible to all users.
    Incentivized
    Read full review
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
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    Pros
    JAMS Software
    • JAMS works well to organize jobs into logical folders with unique permissions for each folder
    • JAMS makes it easy to set up alerts for job failures and other notifications
    • Setting up scheduling times with normal human wording, such as Weekdays, or 2nd Tuesday of the month, etc.
    Incentivized
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    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    JAMS Software
    • Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
    • having lots of jobs in the monitor area can lead to performance issues when running the client locally
    • dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily
    Incentivized
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    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
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    Likelihood to Renew
    JAMS Software
    JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.
    Incentivized
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    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Usability
    JAMS Software
    JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.
    Incentivized
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    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
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    Reliability and Availability
    JAMS Software
    We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug
    Incentivized
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    LogicMonitor
    No answers on this topic
    Performance
    JAMS Software
    JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers
    Incentivized
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    LogicMonitor
    No answers on this topic
    Support Rating
    JAMS Software
    I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!
    Incentivized
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    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
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    In-Person Training
    JAMS Software
    People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.
    Incentivized
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    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    JAMS Software
    No answers on this topic
    LogicMonitor
    The training is good but room to improve
    Incentivized
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    Implementation Rating
    JAMS Software
    I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased
    Incentivized
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    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
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    Alternatives Considered
    JAMS Software
    JAMS is WAY more advanced, it isn't a fair comparison. The history is easy to get through. It is easy to get alerts of complete to failed and with a log. Adding jobs is extremely easy that even my teammates who do not manange the software are able to set them up. With the new web component we are very excited for the future of JAMS advancements.
    Incentivized
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    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
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    Contract Terms and Pricing Model
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
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    Scalability
    JAMS Software
    The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).
    Incentivized
    Read full review
    LogicMonitor
    No answers on this topic
    Professional Services
    JAMS Software
    i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.
    Read full review
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
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    Return on Investment
    JAMS Software
    • Our company depends on the JAMS Scheduler in executing a large number of SAP Jobs. In never having had a true Enterprise Scheduler such as JAMS before now, we are very happy with the results.
    • There a number of features in JAMS for setting up schedules and dependencies on other jobs. This helps our company achieve the necessary workflows for Job execution. This optimization saves on system resources and keeps Jobs flowing smoothly.
    • We are very happy that JAMS is a robust solution with High Availability. This is necessary for Enterprise products, to reduce downtime, which we have not had as a result. This feature definitely saves our company money by reducing or eliminating unexpected downtime.
    Read full review
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
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    ScreenShots

    JAMS Screenshots

    Screenshot of the Centralized Job Repository - here users store job definitions, schedules, and parameters in one central database.Screenshot of the Job Monitor - this displays the status of jobs and workloads from one central monitoring console. Viewers can drill down on individual jobs to diagnose failures, dependencies, and expected completion times.Screenshot of a Dashboard - Here, users can create data-rich visuals to monitor critical batch jobs and workflows running on various agents and on different business applications.Screenshot of the Centralized Job Repository - Stores job definitions, schedules, and parameters in a central database.Screenshot of the Visual Job Editor - a drag and drop editor for tasks is used to build multistep workflows that include dependencies, user input, parallel processes, and triggers.Screenshot of JAX  AI agent - built right into the JAMS Web Client. Ask it to find a job, troubleshoot a failure, or explain how something works, in plain language, and it answers grounded in real JAMS documentation.

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.