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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jaspersoft

    Score6 out of 10
    N/AJaspersoft commercial edition is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    JaspersoftNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    JaspersoftNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.—
    More Pricing Information
    Community Pulse
    JaspersoftNew Relic
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    JaspersoftNew Relic
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    7.6
    100 Ratings
    7% below category average
    New Relic
    -
    Ratings
    Pixel Perfect reports7.687 Ratings00 Ratings
    Customizable dashboards7.588 Ratings00 Ratings
    Report Formatting Templates7.886 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    7.4
    98 Ratings
    8% below category average
    New Relic
    -
    Ratings
    Drill-down analysis7.289 Ratings00 Ratings
    Formatting capabilities7.397 Ratings00 Ratings
    Report sharing and collaboration7.781 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    7.7
    101 Ratings
    6% below category average
    New Relic
    -
    Ratings
    Publish to Web7.176 Ratings00 Ratings
    Publish to PDF8.799 Ratings00 Ratings
    Report Versioning7.759 Ratings00 Ratings
    Report Delivery Scheduling7.582 Ratings00 Ratings
    Delivery to Remote Servers7.562 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    7.7
    72 Ratings
    4% below category average
    New Relic
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.472 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.153 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    8.1
    98 Ratings
    5% below category average
    New Relic
    -
    Ratings
    Multi-User Support (named login)8.194 Ratings00 Ratings
    Role-Based Security Model8.192 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.588 Ratings00 Ratings
    Single Sign-On (SSO)7.773 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    6.6
    64 Ratings
    16% below category average
    New Relic
    -
    Ratings
    Responsive Design for Web Access7.959 Ratings00 Ratings
    Mobile Application5.528 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.141 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Jaspersoft and New Relic
    Feature
    Jaspersoft
    7.6
    90 Ratings
    2% below category average
    New Relic
    -
    Ratings
    REST API7.981 Ratings00 Ratings
    Javascript API8.062 Ratings00 Ratings
    iFrames7.754 Ratings00 Ratings
    Java API8.155 Ratings00 Ratings
    Themeable User Interface (UI)6.558 Ratings00 Ratings
    Customizable Platform (Open Source)7.760 Ratings00 Ratings
    Best Alternatives
    JaspersoftNew Relic
    Small Businesses
    Cyfe
    Score4 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JaspersoftNew Relic
    Likelihood to Recommend
    7.3
    (119 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    8.0
    (23 ratings)
    8.8
    (16 ratings)
    Usability
    7.9
    (16 ratings)
    6.7
    (14 ratings)
    Availability
    8.0
    (3 ratings)
    9.1
    (2 ratings)
    Performance
    7.0
    (3 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.0
    (26 ratings)
    9.0
    (7 ratings)
    In-Person Training
    8.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    6.5
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.8
    (15 ratings)
    8.0
    (9 ratings)
    Configurability
    7.0
    (2 ratings)
    7.3
    (3 ratings)
    Data Sharing and Collaboration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.0
    (3 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    8.2
    (2 ratings)
    User Testimonials
    JaspersoftNew Relic
    Likelihood to Recommend
    Cloud Software Group
    It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Cloud Software Group
    • TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
    • TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
    • TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Cloud Software Group
    • One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
    • Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.
    Incentivized
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Cloud Software Group
    I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Cloud Software Group
    Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Cloud Software Group
    They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
    I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    In-Person Training
    Cloud Software Group
    It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
    Incentivized
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    New Relic
    No answers on this topic
    Online Training
    Cloud Software Group
    Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
    Incentivized
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    New Relic
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Cloud Software Group
    When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Cloud Software Group
    We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Cloud Software Group
    • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
    • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
    • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots

    Jaspersoft Screenshots

    Screenshot of Report DesignScreenshot of Ad-hoc ReportingScreenshot of Mobile ReportingScreenshot of Dashboard