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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A
    Pricing
    JazzHRPaychex
    Editions & Modules
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    JazzHRPaychex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JazzHRPaychex
    Considered Both Products
    Employ Inc.
    No answer on this topic
    Paychex Inc.
    Chose Paychex
    Better & more modern.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    88%
    Would buy again
    267 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    90%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    22 Answers
    93%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    89%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    89%
    Implementation went as expected
    216 Answers
    Features
    JazzHRPaychex
    Recruiting / ATS
    Comparison of Recruiting / ATS features of JazzHR and Paychex
    Feature
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Paychex
    5.4
    72 Ratings
    38% below category average
    Job Requisition Management3.748 Ratings5.138 Ratings
    Company Website Posting2.752 Ratings5.235 Ratings
    Publish to Social Media2.345 Ratings5.729 Ratings
    Job Search Site Posting3.949 Ratings6.137 Ratings
    Customized Application Form2.552 Ratings00 Ratings
    Resume Management3.154 Ratings00 Ratings
    Duplicate Candidate Prevention1.632 Ratings4.635 Ratings
    Candidate Search2.750 Ratings00 Ratings
    Applicant Tracking3.554 Ratings4.741 Ratings
    Collaboration3.551 Ratings00 Ratings
    Task Creation and Delegation2.946 Ratings00 Ratings
    Email Templates3.151 Ratings00 Ratings
    User Permissions3.351 Ratings00 Ratings
    Notifications and Alerts3.150 Ratings6.266 Ratings
    Reporting1.044 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    7.3
    278 Ratings
    12% below category average
    Employee demographic data00 Ratings7.7225 Ratings
    Employment history00 Ratings7.9248 Ratings
    Job profiles and administration00 Ratings7.7182 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8179 Ratings
    Organizational charting00 Ratings6.34 Ratings
    Organization and location management00 Ratings7.1163 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.4148 Ratings
    Payroll Management
    Comparison of Payroll Management features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    7.7
    319 Ratings
    6% below category average
    Pay calculation00 Ratings8.0301 Ratings
    Support for external payroll vendors00 Ratings7.44 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4157 Ratings
    Benefit plan administration00 Ratings7.2179 Ratings
    Direct deposit files00 Ratings8.3299 Ratings
    Salary revision and increment management00 Ratings8.0214 Ratings
    Reimbursement management00 Ratings7.4122 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    7.2
    161 Ratings
    13% below category average
    Approval workflow00 Ratings7.5115 Ratings
    Balance details00 Ratings7.6153 Ratings
    Annual carry-forward and encashment00 Ratings6.3120 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    7.4
    276 Ratings
    11% below category average
    View and generate pay and benefit information00 Ratings8.1254 Ratings
    Update personal information00 Ratings7.6266 Ratings
    View company policy documentation00 Ratings7.4125 Ratings
    Employee recognition00 Ratings6.33 Ratings
    View job history00 Ratings7.6190 Ratings
    Asset Management
    Comparison of Asset Management features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    6.4
    44 Ratings
    23% below category average
    Tracking of all physical assets00 Ratings6.444 Ratings
    HR Reporting
    Comparison of HR Reporting features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    6.1
    179 Ratings
    22% below category average
    Report builder00 Ratings6.5149 Ratings
    Pre-built reports00 Ratings6.8167 Ratings
    Ability to combine HR data with external data00 Ratings5.093 Ratings
    Onboarding
    Comparison of Onboarding features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    6.8
    176 Ratings
    17% below category average
    New hire portal00 Ratings7.0168 Ratings
    Manager tracking tools00 Ratings6.7112 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    10% above category average
    Corporate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings9.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    12% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of JazzHR and Paychex
    Feature
    JazzHR
    -
    Ratings
    Paychex
    7.7
    2 Ratings
    2% below category average
    Candidate ranking00 Ratings7.31 Ratings
    Candidate search00 Ratings7.52 Ratings
    Candidate development00 Ratings8.21 Ratings
    Best Alternatives
    JazzHRPaychex
    Small Businesses
    Crelate
    Score9.1 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JazzHRPaychex
    Likelihood to Recommend
    3.1
    (57 ratings)
    6.8
    (334 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    7.2
    (48 ratings)
    Usability
    3.5
    (6 ratings)
    7.2
    (275 ratings)
    Availability
    -
    (0 ratings)
    5.2
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (12 ratings)
    Support Rating
    8.8
    (6 ratings)
    6.5
    (274 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    2.7
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    5.1
    (13 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    5.4
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.7
    (34 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.2
    (35 ratings)
    User Testimonials
    JazzHRPaychex
    Likelihood to Recommend
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    Pros
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
    Read full review
    Cons
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    Likelihood to Renew
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
    Incentivized
    Read full review
    Usability
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
    Incentivized
    Read full review
    Reliability and Availability
    Employ Inc.
    No answers on this topic
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Incentivized
    Read full review
    Performance
    Employ Inc.
    No answers on this topic
    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Incentivized
    Read full review
    Support Rating
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
    Incentivized
    Read full review
    In-Person Training
    Employ Inc.
    No answers on this topic
    Paychex Inc.
    We did online training only
    Incentivized
    Read full review
    Online Training
    Employ Inc.
    No answers on this topic
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
    Incentivized
    Read full review
    Implementation Rating
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
    Incentivized
    Read full review
    Alternatives Considered
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
    Incentivized
    Read full review
    Scalability
    Employ Inc.
    No answers on this topic
    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
    Incentivized
    Read full review
    Return on Investment
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
    Incentivized
    Read full review
    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks