Jira Software vs. TeamCity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Software
Score 8.0 out of 10
N/A
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
TeamCity
Score 7.9 out of 10
N/A
TeamCity is a continuous integration server from Czeck company JetBrains.N/A
Pricing
Jira SoftwareTeamCity
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Jira SoftwareTeamCity
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jira SoftwareTeamCity
Considered Both Products
Jira Software

No answer on this topic

TeamCity
Chose TeamCity
Since we were already making use of other JetBrains offerings, TeamCity had a leg up on the competition due to the ease of integration with these tools. With that said, TeamCity's feature set stacks up well with the competition. Jenkins definitely has some nice features, but …
Top Pros
Top Cons
Best Alternatives
Jira SoftwareTeamCity
Small Businesses
FunctionFox
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Score 8.3 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Quickbase
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Score 9.2 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
GitLab
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Score 8.9 out of 10
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User Ratings
Jira SoftwareTeamCity
Likelihood to Recommend
8.7
(187 ratings)
10.0
(18 ratings)
Likelihood to Renew
9.0
(35 ratings)
-
(0 ratings)
Usability
7.1
(28 ratings)
-
(0 ratings)
Availability
5.3
(3 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
9.3
(2 ratings)
Support Rating
8.8
(23 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.7
(8 ratings)
-
(0 ratings)
User Testimonials
Jira SoftwareTeamCity
Likelihood to Recommend
Atlassian
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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JetBrains
TeamCity is very quick and straightforward to get up and running. A new server and a handful of agents could be brought online in easily under an hour. The professional tier is completely free, full-featured, and offers a huge amount of growth potential. TeamCity does exceptionally well in a small-scale business or enterprise setting.
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Pros
Atlassian
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
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JetBrains
  • TeamCity provides a great integration with git, especially Bitbucket.
  • When a new code release (build) fails TeamCity has a great tool for investigation and troubleshooting.
  • TeamCity provides a user-friendly interface. While some technical knowledge is required to use TeamCity, the design helps simply things.
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Cons
Atlassian
  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
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JetBrains
  • The customization is still fairly complex and is best managed by a dev support team. There is great flexibility, but with flexibility comes responsibility. It isn't always obvious to a developer how to make simple customizations.
  • Sometimes the process for dealing with errors in the process isn't obvious. Some paths to rerunning steps redo dependencies unnecessarily while other paths that don't are less obvious.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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JetBrains
No answers on this topic
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
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JetBrains
No answers on this topic
Performance
Atlassian
No answers on this topic
JetBrains
TeamCity runs really well, even when sharing a small instance with other applications. The user interface adequately conveys important information without being overly bloated, and it is snappy. There isn't any significant overhead to build agents or unit test runners that we have measured.
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Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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JetBrains
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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JetBrains
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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JetBrains
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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JetBrains
TeamCity is a great on-premise Continuous Integration tool. Visual Studio Team Services (VSTS) is a hosted SAAS application in Microsoft's Cloud. VSTS is a Source Code Repository, Build and Release System, and Agile Project Management Platform - whereas TeamCity is a Build and Release System only. TeamCity's interface is easier to use than VSTS, and neither have a great deployment pipeline solution. But VSTS's natural integration with Microsoft products, Microsoft's Cloud, Integration with Azure Active Directory, and free, private, Source Code repository - offer additional features and capabilities not available with Team City alone.
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Return on Investment
Atlassian
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
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JetBrains
  • TeamCity has greatly improved team efficiency by streamlining our production and pre-production pipelines. We moved to TeamCity after seeing other teams have more success with it than we had with other tools.
  • TeamCity has helped the reliability of our product by easily allowing us to integrate unit testing, as well as full integration testing. This was not possible with other tools given our corporate firewall.
  • TeamCity's ability to include Docker containers in the pipeline steps has been crucial in improving our efficiency and reliability.
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