Jobvite vs. Paycom

Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.

Incentivized

I've implemented at least 7 HRMS and/or performance suites over the years. I have no true complaints about the platform. We have found that for one of our client codes, the scheduling functionality doesn't accommodate the constant scheduling adjustments our transportation company requires. That said, our routes can change more than once an hour and start/end times often change with routes. We have found that managing the full employee life cycle is even more streamlined with the recent Position Seat updates. We also value that the platform is a native build - so no lagging API integrations to navigate.

Incentivized

• Workflow- I love that you can immediately see where in the process a candidate is.
• Dashboard- The customization and overall feel of the site.
• Feed- The fact that you can see the feed from the candidates other applications is a plus.

Incentivized

• Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.

Incentivized

• Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS.
• Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding.

Incentivized

• I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
• I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.

Incentivized

If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better

Incentivized

The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.

Incentivized

No issues (especially compared to ADP).

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to

Incentivized

Have been bounced around alot in our 3 years of partnership. Wanted a dedicated rep but that did not provide us the care and attention we required. Work with a team first and then get to your representative. Sometimes an issue with time differences - representative working on different timebelt and not accessible, or we had to wait a day to move an issue along

Incentivized

They were a sales person and not really a good trainer.

Incentivized

Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

It forces you to evaluate your own business process.

The software lets you re-engineer things

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

Before implementing Jobvite, we had iCIMS and Kronos Workforce Ready. Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.

Incentivized

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Incentivized

They are not able to meet our current needs

Incentivized

• Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize.
• Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites.
• More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources.

Incentivized

• I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.

Incentivized