Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Mitratech HotDocs
Score 1.1 out of 10
N/A
Mitratech HotDocs is a document automation solution used to turn documents and forms into intelligent templates and workflows for document assembly. HotDocs was acquired by Abacus Next in 2017, and by Mitratech in 2024.N/A
SnapSurveys
Score 8.2 out of 10
N/A
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…
$695
per year
Pricing
JotformMitratech HotDocsSnapSurveys
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Online/Mobile
$695
per year
Paper Scanning
$2,395
per year
Paper Scanning - Perpetual License
3,995
Online/Mobile - Perpetual License
5,995
Offerings
Pricing Offerings
JotformMitratech HotDocsSnapSurveys
Free Trial
YesNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformMitratech HotDocsSnapSurveys
Features
JotformMitratech HotDocsSnapSurveys
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
163 Ratings
1% below category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
2 Ratings
0% above category average
Survey templates8.6139 Ratings00 Ratings8.02 Ratings
Themes7.5147 Ratings00 Ratings8.02 Ratings
Custom logo/branding7.5153 Ratings00 Ratings8.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
9.0
150 Ratings
6% above category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
2 Ratings
6% below category average
Changes to live survey9.2126 Ratings00 Ratings8.02 Ratings
Question design help9.2124 Ratings00 Ratings8.02 Ratings
Multiple question types8.7147 Ratings00 Ratings8.02 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.5
126 Ratings
13% above category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
2 Ratings
4% below category average
Survey logic flexibility9.5126 Ratings00 Ratings8.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.4
153 Ratings
4% above category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
2 Ratings
1% below category average
Response tracking8.1144 Ratings00 Ratings8.02 Ratings
Data export9.1146 Ratings00 Ratings8.02 Ratings
Standard reports7.9132 Ratings00 Ratings8.02 Ratings
Custom reports8.3124 Ratings00 Ratings8.02 Ratings
Analytics8.7114 Ratings00 Ratings8.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.1
127 Ratings
5% above category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
2 Ratings
7% below category average
Access controls9.1123 Ratings00 Ratings8.02 Ratings
Compliance9.1116 Ratings00 Ratings8.02 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.2
96 Ratings
2% above category average
Mitratech HotDocs
-
Ratings
SnapSurveys
8.0
1 Ratings
1% below category average
Vendor-offered crowdsourcing7.275 Ratings00 Ratings8.01 Ratings
Respondent restrictions9.196 Ratings00 Ratings8.01 Ratings
Best Alternatives
JotformMitratech HotDocsSnapSurveys
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Foxit PDF Editor
Foxit PDF Editor
Score 8.6 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Conga Composer
Conga Composer
Score 8.1 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
JotformMitratech HotDocsSnapSurveys
Likelihood to Recommend
7.6
(182 ratings)
1.0
(10 ratings)
8.0
(8 ratings)
Likelihood to Renew
9.4
(7 ratings)
-
(0 ratings)
9.3
(6 ratings)
Usability
7.9
(128 ratings)
1.0
(2 ratings)
8.0
(2 ratings)
Support Rating
7.4
(81 ratings)
8.5
(2 ratings)
8.0
(1 ratings)
Implementation Rating
8.9
(3 ratings)
4.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
JotformMitratech HotDocsSnapSurveys
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Mitratech
It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
Read full review
Snap Surveys
I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Mitratech
  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
Read full review
Snap Surveys
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Mitratech
  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
Read full review
Snap Surveys
  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Mitratech
No answers on this topic
Snap Surveys
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Read full review
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Mitratech
If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
Read full review
Snap Surveys
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Mitratech
The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
Read full review
Snap Surveys
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Mitratech
If you use WordPerfect X9 - choose"no word-processing software."
Read full review
Snap Surveys
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Mitratech
I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
Read full review
Snap Surveys
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Mitratech
  • Positive - Quicker turn around on producing standard documents tailored to the client's specific needs.
  • Negative - Long learning curve. Not an "out of the box" program. It has to be customized.
Read full review
Snap Surveys
  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of