TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    JotformSkype (discontinued)
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    JotformSkype (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformSkype (discontinued)
    Considered Both Products
    Jotform
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    96%
    Implementation went as expected
    70 Answers
    Features
    JotformSkype (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and Skype (discontinued)
    Feature
    Jotform
    8.0
    164 Ratings
    1% below category average
    Skype (discontinued)
    -
    Ratings
    Survey templates9.0140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and Skype (discontinued)
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    Skype (discontinued)
    -
    Ratings
    Changes to live survey9.7126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and Skype (discontinued)
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    Skype (discontinued)
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and Skype (discontinued)
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    Skype (discontinued)
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.2133 Ratings00 Ratings
    Custom reports8.6125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and Skype (discontinued)
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    Skype (discontinued)
    -
    Ratings
    Access controls9.4123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and Skype (discontinued)
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    Skype (discontinued)
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.496 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio00 Ratings6.5135 Ratings
    High quality video00 Ratings7.2133 Ratings
    Low bandwidth requirements00 Ratings5.5130 Ratings
    Mobile support00 Ratings5.5118 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing00 Ratings5.5118 Ratings
    Whiteboards00 Ratings6.860 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration00 Ratings6.185 Ratings
    Meeting initiation00 Ratings6.3106 Ratings
    Integrates with social media00 Ratings4.465 Ratings
    Record meetings / events00 Ratings7.077 Ratings
    Slideshows00 Ratings6.268 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    5.3
    111 Ratings
    41% below category average
    Live chat00 Ratings5.5110 Ratings
    Audience polling00 Ratings5.364 Ratings
    Q&A00 Ratings5.362 Ratings
    Online Events Security
    Comparison of Online Events Security features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    User authentication00 Ratings8.988 Ratings
    Participant roles & permissions00 Ratings7.183 Ratings
    Confidential attendee list00 Ratings6.260 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Jotform and Skype (discontinued)
    Feature
    Jotform
    -
    Ratings
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Video conferencing00 Ratings5.74 Ratings
    Audio conferencing00 Ratings6.54 Ratings
    Video screen sharing00 Ratings6.14 Ratings
    Instant messaging00 Ratings7.94 Ratings
    Best Alternatives
    JotformSkype (discontinued)
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformSkype (discontinued)
    Likelihood to Recommend
    8.5
    (185 ratings)
    9.3
    (140 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    10.0
    (5 ratings)
    Usability
    8.6
    (131 ratings)
    6.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    10.0
    (42 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JotformSkype (discontinued)
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Professional Services
    Jotform
    No answers on this topic
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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