Jotform vs. Zoho Survey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Zoho Survey
Score 9.2 out of 10
N/A
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.N/A
Pricing
JotformZoho Survey
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformZoho Survey
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformZoho Survey
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformZoho Survey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.1
119 Ratings
4% above category average
Zoho Survey
8.3
8 Ratings
6% above category average
Survey templates8.4102 Ratings10.07 Ratings
Themes7.9108 Ratings5.08 Ratings
Custom logo/branding8.1112 Ratings10.08 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
114 Ratings
1% below category average
Zoho Survey
10.0
8 Ratings
15% above category average
Changes to live survey8.795 Ratings10.08 Ratings
Question design help8.194 Ratings10.08 Ratings
Multiple question types8.6111 Ratings10.08 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
94 Ratings
3% below category average
Zoho Survey
10.0
8 Ratings
18% above category average
Survey logic flexibility8.194 Ratings10.08 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
116 Ratings
4% above category average
Zoho Survey
10.0
8 Ratings
19% above category average
Response tracking8.7109 Ratings10.08 Ratings
Data export8.9110 Ratings10.08 Ratings
Standard reports8.699 Ratings10.08 Ratings
Custom reports8.493 Ratings10.08 Ratings
Analytics8.287 Ratings10.08 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
94 Ratings
2% below category average
Zoho Survey
10.0
7 Ratings
18% above category average
Access controls8.090 Ratings10.07 Ratings
Compliance8.585 Ratings10.07 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
71 Ratings
4% below category average
Zoho Survey
9.9
7 Ratings
20% above category average
Vendor-offered crowdsourcing7.755 Ratings9.95 Ratings
Respondent restrictions7.971 Ratings10.07 Ratings
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JotformZoho Survey
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User Ratings
JotformZoho Survey
Likelihood to Recommend
8.6
(139 ratings)
10.0
(8 ratings)
Likelihood to Renew
8.1
(6 ratings)
-
(0 ratings)
Usability
8.8
(93 ratings)
10.0
(1 ratings)
Support Rating
8.0
(81 ratings)
10.0
(1 ratings)
Implementation Rating
8.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformZoho Survey
Likelihood to Recommend
Jotform
I like that it easily captures the data we need. There are calculator options, so it's best for our petty cash or overtime request, and the date options are best for our leave applications.
It has more features than Google or Microsoft Forms, which could make it a bit more complicated for those who have gotten used to the simplicity of both Google or Microsoft.
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Zoho
Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Zoho
  • Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
  • The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
  • The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
  • Survey scoring is a great feature as well!
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Cons
Jotform
  • I understand that jotform is a business but I wish you had a little higher capacity limits on the free version
  • The paid versions are a little pricey. Would be great if it was not a reoccurring monthly charge but rather a one time fee for the paid versions.
  • I wish i could get notification emails sent to more that one email address on the free version
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Zoho
  • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
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Zoho
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Zoho
Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Zoho
Zoho's support is always quick to respond and troubleshoot any issues
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Zoho
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Zoho
We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Zoho
  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
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ScreenShots

Jotform Screenshots

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