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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    KeapMicrosoft Dynamics GP
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    KeapMicrosoft Dynamics GP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.—
    More Pricing Information
    Community Pulse
    KeapMicrosoft Dynamics GP
    Considered Both Products
    Thryv
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    74 Answers
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    73 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    74 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    66 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    KeapMicrosoft Dynamics GP
    CRM Project Management
    Comparison of CRM Project Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    7.7
    29 Ratings
    7% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Task management8.820 Ratings00 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings00 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    5.9
    152 Ratings
    28% below category average
    Microsoft Dynamics GP
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages4.0136 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization4.5126 Ratings00 Ratings
    Email deliverability reporting4.5151 Ratings00 Ratings
    List management4.5149 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    5.5
    153 Ratings
    29% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Lead nurturing automation5.0148 Ratings00 Ratings
    Lead scoring and grading4.0130 Ratings00 Ratings
    Data quality management4.5131 Ratings00 Ratings
    Automated sales alerts and tasks5.0140 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    8.0
    90 Ratings
    10% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Calendaring9.089 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    6.4
    150 Ratings
    6% below category average
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Dashboards7.255 Ratings3.429 Ratings
    Standard reports4.0146 Ratings6.139 Ratings
    Custom reports8.0137 Ratings6.439 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    5.7
    144 Ratings
    25% below category average
    Microsoft Dynamics GP
    -
    Ratings
    API8.0127 Ratings00 Ratings
    Role-based workflow & approvals4.5110 Ratings00 Ratings
    Customizability5.0140 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Pay calculation00 Ratings6.219 Ratings
    Benefit plan administration00 Ratings5.815 Ratings
    Direct deposit files00 Ratings7.518 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings
    Reimbursement management00 Ratings6.016 Ratings
    Customization
    Comparison of Customization features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    API for custom integration00 Ratings2.526 Ratings
    Plug-ins00 Ratings6.021 Ratings
    Security
    Comparison of Security features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Single sign-on capability00 Ratings5.532 Ratings
    Role-based user permissions00 Ratings8.140 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Accounts payable00 Ratings6.345 Ratings
    Accounts receivable00 Ratings5.736 Ratings
    Cash management00 Ratings6.336 Ratings
    Bank reconciliation00 Ratings5.541 Ratings
    Expense management00 Ratings4.431 Ratings
    Time tracking00 Ratings8.014 Ratings
    Fixed asset management00 Ratings4.428 Ratings
    Multi-currency support00 Ratings2.619 Ratings
    Multi-division support00 Ratings3.026 Ratings
    Regulations compliance00 Ratings3.214 Ratings
    Electronic tax filing00 Ratings9.012 Ratings
    Self-service portal00 Ratings7.012 Ratings
    Global Financial Support00 Ratings6.07 Ratings
    Primary and Secondary Ledgers00 Ratings4.721 Ratings
    Intercompany Accounting00 Ratings3.618 Ratings
    Localizations00 Ratings4.513 Ratings
    Journals and Reconciliations00 Ratings4.526 Ratings
    Enterprise Accounting00 Ratings2.616 Ratings
    Configurable Accounting00 Ratings3.517 Ratings
    Centralized Rules Framework00 Ratings3.214 Ratings
    Standardized Processes00 Ratings6.119 Ratings
    Inventory Management
    Comparison of Inventory Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Inventory tracking00 Ratings5.524 Ratings
    Automatic reordering00 Ratings1.013 Ratings
    Location management00 Ratings4.018 Ratings
    Manufacturing module00 Ratings3.415 Ratings
    Order Management
    Comparison of Order Management features of Keap and Microsoft Dynamics GP
    Feature
    Keap
    -
    Ratings
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Pricing00 Ratings3.718 Ratings
    Order entry00 Ratings3.721 Ratings
    Credit card processing00 Ratings1.012 Ratings
    Cost of goods sold00 Ratings4.925 Ratings
    Order Orchestration00 Ratings4.99 Ratings
    End-to-end order visibility00 Ratings3.312 Ratings
    Order exception Resolution00 Ratings3.37 Ratings
    Best Alternatives
    KeapMicrosoft Dynamics GP
    Small Businesses
    SharpSpring (discontinued)
    Score8 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeapMicrosoft Dynamics GP
    Likelihood to Recommend
    5.3
    (210 ratings)
    4.0
    (54 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    9.9
    (7 ratings)
    Usability
    5.2
    (28 ratings)
    5.4
    (10 ratings)
    Availability
    9.1
    (6 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (6 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (26 ratings)
    7.0
    (5 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    8.2
    (3 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeapMicrosoft Dynamics GP
    Likelihood to Recommend
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Pros
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
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    Cons
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Likelihood to Renew
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Usability
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
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    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    Reliability and Availability
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
    Read full review
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    In-Person Training
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
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    Microsoft
    No answers on this topic
    Online Training
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    Alternatives Considered
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
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    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    Scalability
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    Return on Investment
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
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    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    ScreenShots

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.