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KnowBe4 Security Awareness Training vs. Sophos Intercept X

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 Security Awareness Training

    Score9 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…

    $2.79

    per seat

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Pricing
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Editions & Modules
    SAT Advanced 501-1000 Monthly Pricing 3 Year
    $2.79
    per seat
    SAT Advanced 251-500 Monthly Pricing 3 Year
    $2.96
    per seat
    SAT Advanced 101-250 Monthly Pricing 3 Year
    $3.19
    per seat
    SAT Advanced 51-100 Monthly Pricing 3 Year
    $3.40
    per seat
    SAT Advanced 25-50 Monthly Pricing 3 Year
    $3.75
    per seat
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Offerings
    Pricing Offerings
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.Pricing is for a 3-year commitment. Government and Education pricing available.
    More Pricing Information
    Community Pulse
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Considered Both Products
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    Although not a training tool, the Sophos Intercept X software allows the user to clearly note what threats the software has identified on the endpoint and why it was blocked or a warning issued, and if these actions were automatically done by the application itself or if IT …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Sophos Phish Threat and KnowBe4 are both security awareness training and phishing simulation platforms, but they have some differences. KnowBe4 offers a wide range of training modules and customizable content, allowing organizations to tailor the training to their specific …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KB4 in comparison to Bull phish stands out by way of content. Bull phish is suited more towards MSPs, which is actually the majority of vulnerable employees. Being able to afford these products goes a long way in further the fight against phishing attacks. Maybe a tailor …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We went with KnowBe4 because we knew they were the leader. They did not disappoint.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 is a nice utility to have to train users on security factors that can risk them. Another security tool we use is Sophos, that's more of an anti-virus tool that also gives us information on what possible threat actors are out in our environment, which is kind of hard to …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We looked at SafeTitan and it seemed to take time to learn and understand all it can do. KnowBe4 Security Awareness Training was much easier for our admin to understand, use, start running effective education campaigns, and testing our users.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We liked the ease of use for end-users and how the content feels a bit less formal. It shouldn't be such a boring task to train.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We have used the Texas Association of Counties Cybersecurity Training and while it gets the job done, it pales in comparison to what KnowBe4 has to offer.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    The email templates offered by these other competitors are not as many and not of the high quality that KnowBe4 has. Additionally KnowBe4 allows for customizing the templates to meet our needs better. KnowBe4 is way ahead of the game in this space. Also the number of training …
    Incentivized
    Sophos
    Chose Sophos Intercept X
    We found Sophos is a full suit in one, easy to deploy, manage and very effective.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    673 Answers
    91%
    Would buy again
    20 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    639 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    679 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    532 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    572 Answers
    90%
    Implementation went as expected
    19 Answers
    Features
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Security
    Comparison of Security features of KnowBe4 Security Awareness Training and Sophos Intercept X
    Feature
    KnowBe4 Security Awareness Training
    8.7
    350 Ratings
    0% above category average
    Sophos Intercept X
    -
    Ratings
    Single sign-on capability8.8312 Ratings00 Ratings
    Role-based user permissions8.7338 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of KnowBe4 Security Awareness Training and Sophos Intercept X
    Feature
    KnowBe4 Security Awareness Training
    8.2
    382 Ratings
    4% below category average
    Sophos Intercept X
    -
    Ratings
    Training Content Library8.6379 Ratings00 Ratings
    Multilingual Training Content8.4215 Ratings00 Ratings
    Training Gamification7.4316 Ratings00 Ratings
    Industry-Specific Security Training7.6334 Ratings00 Ratings
    Individualized Security Training Plans8.1324 Ratings00 Ratings
    Phishing Simulations9.2377 Ratings00 Ratings
    Security Reporting8.6367 Ratings00 Ratings
    Integration with Security Tech Stack8.0219 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of KnowBe4 Security Awareness Training and Sophos Intercept X
    Feature
    KnowBe4 Security Awareness Training
    -
    Ratings
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Anti-Exploit Technology00 Ratings8.623 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.024 Ratings
    Centralized Management00 Ratings8.024 Ratings
    Hybrid Deployment Support00 Ratings8.03 Ratings
    Infection Remediation00 Ratings7.924 Ratings
    Vulnerability Management00 Ratings8.44 Ratings
    Malware Detection00 Ratings8.024 Ratings
    Best Alternatives
    KnowBe4 Security Awareness TrainingSophos Intercept X
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    Score9 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score8.1 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Likelihood to Recommend
    9.1
    (727 ratings)
    8.2
    (41 ratings)
    Likelihood to Renew
    10.0
    (56 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (215 ratings)
    8.1
    (8 ratings)
    Availability
    9.6
    (20 ratings)
    -
    (0 ratings)
    Performance
    9.6
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (260 ratings)
    8.1
    (12 ratings)
    In-Person Training
    8.8
    (5 ratings)
    -
    (0 ratings)
    Online Training
    9.5
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (24 ratings)
    9.0
    (1 ratings)
    Configurability
    8.9
    (16 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.1
    (39 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.6
    (21 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.6
    (17 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.6
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 Security Awareness TrainingSophos Intercept X
    Likelihood to Recommend
    KnowBe4
    I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
    Incentivized
    Read full review
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    Pros
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
    • I don't love the training dashboard, but maybe that's just a "me" thing.
    • Setting up groups can be tedious.
    Incentivized
    Read full review
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
    Incentivized
    Read full review
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Usability
    KnowBe4
    The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
    Incentivized
    Read full review
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Reliability and Availability
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Performance
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Support Rating
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
    Read full review
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
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    In-Person Training
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Online Training
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Sophos
    No answers on this topic
    Implementation Rating
    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
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    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
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    Alternatives Considered
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
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    Contract Terms and Pricing Model
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Scalability
    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Professional Services
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Return on Investment
    KnowBe4
    • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
    • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
    • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
    Incentivized
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    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot