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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lattice

    Score8.1 out of 10
    N/ALattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…

    $8

    per month per user

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    LatticePG Forsta HX Platform
    Editions & Modules
    + Engagement
    $4
    per month per user
    + Grow
    $4
    per month per user
    Performance Management
    $8
    per month per user
    OKRs & Goals
    $8
    per month per user
    Performance Management + OKRs & Goals
    $11
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    LatticePG Forsta HX Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.—
    More Pricing Information
    Community Pulse
    LatticePG Forsta HX Platform
    Considered Both Products
    Lattice
    No answer on this topic
    Press Ganey
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    47 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    49 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    LatticePG Forsta HX Platform
    Performance and Goals
    Comparison of Performance and Goals features of Lattice and PG Forsta HX Platform
    Feature
    Lattice
    8.2
    50 Ratings
    5% above category average
    PG Forsta HX Platform
    -
    Ratings
    Corporate goal setting8.438 Ratings00 Ratings
    Subordinate goal setting8.245 Ratings00 Ratings
    Individual goal setting8.549 Ratings00 Ratings
    Line-of sight-visibility7.741 Ratings00 Ratings
    Performance tracking8.148 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Lattice and PG Forsta HX Platform
    Feature
    Lattice
    8.9
    50 Ratings
    6% above category average
    PG Forsta HX Platform
    -
    Ratings
    Performance plans8.441 Ratings00 Ratings
    Plan weighting8.728 Ratings00 Ratings
    Manager note taking8.447 Ratings00 Ratings
    Performance improvement plans8.319 Ratings00 Ratings
    Review status tracking9.143 Ratings00 Ratings
    Rater nomination workflow9.426 Ratings00 Ratings
    Review reminders9.546 Ratings00 Ratings
    Workflow restrictions9.529 Ratings00 Ratings
    Multiple review frequency9.539 Ratings00 Ratings
    Reporting8.435 Ratings00 Ratings
    Best Alternatives
    LatticePG Forsta HX Platform
    Small Businesses
    15Five
    Score8 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LatticePG Forsta HX Platform
    Likelihood to Recommend
    8.1
    (52 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    9.0
    (19 ratings)
    Usability
    8.5
    (13 ratings)
    7.1
    (5 ratings)
    Support Rating
    6.8
    (5 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    LatticePG Forsta HX Platform
    Likelihood to Recommend
    Lattice
    - Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
    Incentivized
    Read full review
    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
    Read full review
    Pros
    Lattice
    • clean simple user interface. easy to navigate and i like the homepage
    • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
    • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
    Incentivized
    Read full review
    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    Lattice
    • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
    • Lattice app (for phone) is very limited in scope and doesn't have face ID
    • sales team can be misleading; need to really double check and push on important issues
    Incentivized
    Read full review
    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    Lattice
    It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
    Incentivized
    Read full review
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    Lattice
    It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
    Incentivized
    Read full review
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    Lattice
    Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
    Incentivized
    Read full review
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
    Read full review
    Implementation Rating
    Lattice
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
    Read full review
    Alternatives Considered
    Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
    Incentivized
    Read full review
    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
    Read full review
    Return on Investment
    Lattice
    • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
    • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
    • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
    Incentivized
    Read full review
    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
    Read full review
    ScreenShots