What users are saying about
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Top Rated
195 Ratings
13 Ratings
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Score 8.2 out of 100

monday.com

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Top Rated
195 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
monday.com
Customer data management / contact management
Less Annoying CRM
10.0
monday.com
Workflow management
Less Annoying CRM
10.0
monday.com
Territory management
Less Annoying CRM
8.7
monday.com
Opportunity management
Less Annoying CRM
10.0
monday.com
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
monday.com
Contract management
Less Annoying CRM
7.4
monday.com
Quote & order management
Less Annoying CRM
6.9
monday.com
Interaction tracking
Less Annoying CRM
10.0
monday.com
Channel / partner relationship management
Less Annoying CRM
7.7
monday.com

Customer Service & Support

Less Annoying CRM
9.4
monday.com
Case management
Less Annoying CRM
8.8
monday.com
Help desk management
Less Annoying CRM
10.0
monday.com

Marketing Automation

Less Annoying CRM
8.5
monday.com
Lead management
Less Annoying CRM
8.9
monday.com
Email marketing
Less Annoying CRM
8.1
monday.com

CRM Project Management

Less Annoying CRM
8.3
monday.com
Task management
Less Annoying CRM
8.8
monday.com
Reporting
Less Annoying CRM
7.8
monday.com

CRM Reporting & Analytics

Less Annoying CRM
7.5
monday.com
Forecasting
Less Annoying CRM
7.4
monday.com
Pipeline visualization
Less Annoying CRM
8.3
monday.com
Customizable reports
Less Annoying CRM
6.8
monday.com

Customization

Less Annoying CRM
9.1
monday.com
Custom fields
Less Annoying CRM
10.0
monday.com
Scripting environment
Less Annoying CRM
8.1
monday.com
API for custom integration
Less Annoying CRM
9.1
monday.com

Platform

Less Annoying CRM
8.5
monday.com
Mobile access
Less Annoying CRM
8.5
monday.com

Security

Less Annoying CRM
8.2
monday.com
Role-based user permissions
Less Annoying CRM
8.2
monday.com

Project Management

Less Annoying CRM
monday.com
8.2
Task Management
Less Annoying CRM
monday.com
9.2
Resource Management
Less Annoying CRM
monday.com
8.3
Gantt Charts
Less Annoying CRM
monday.com
8.3
Scheduling
Less Annoying CRM
monday.com
8.1
Workflow Automation
Less Annoying CRM
monday.com
8.0
Team Collaboration
Less Annoying CRM
monday.com
9.1
Support for Agile Methodology
Less Annoying CRM
monday.com
8.0
Support for Waterfall Methodology
Less Annoying CRM
monday.com
7.0
Document Management
Less Annoying CRM
monday.com
7.7
Email integration
Less Annoying CRM
monday.com
7.9
Mobile Access
Less Annoying CRM
monday.com
7.9
Timesheet Tracking
Less Annoying CRM
monday.com
8.1
Change request and Case Management
Less Annoying CRM
monday.com
8.3

Professional Services Automation

Less Annoying CRM
monday.com
8.1
Quotes/estimates
Less Annoying CRM
monday.com
8.2
Project & financial reporting
Less Annoying CRM
monday.com
8.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Less Annoying CRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.9
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

monday.com

monday.com 7.9
Based on 57 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

Implementation Rating

Less Annoying CRM

No score
No answers yet
No answers on this topic

monday.com

monday.com 9.4
Based on 4 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
monday.com
8.4

Likelihood to Renew

Less Annoying CRM
monday.com
9.4

Usability

Less Annoying CRM
monday.com
8.9

Support Rating

Less Annoying CRM
9.1
monday.com
7.9

Implementation Rating

Less Annoying CRM
monday.com
9.4

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