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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize Video Conferencing

    Score9 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    Webex Calling

    Score8.8 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Lifesize Video ConferencingWebex Calling
    Editions & Modules
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Lifesize Video ConferencingWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar schedulingDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Lifesize Video ConferencingWebex Calling
    Considered Both Products
    Lifesize
    Chose Lifesize Video Conferencing
    As per my knowledge, Lifesize Video Conferencing is the only OEM that provides hardware, video conferencing software, integration of both hardware & software as a one-stop-shop for a variety of hardware devices, & a number of software plans. [We are interested in] 4 k; lifesize …
    Incentivized
    Chose Lifesize Video Conferencing
    We liked the LifeSize audio and video equipment. Its proprietary but the quality of the hardware (such as the lens for the camera) is very high end. This makes for clear image transmission and high video quality. It allows for big conference\meeting room setups without …
    Incentivized
    Chose Lifesize Video Conferencing
    Lifesize is a combined hardware/software solution that provides rock-solid and high-fidelity communications. It really shines in larger organizations that have dedicated conference facilities and the staff to maintain those properly. The quality is unmatched, and I have never …
    Incentivized
    Cisco
    Chose Webex Calling
    I chose Webex Calling because it has helped me increase the pace of work with my team, to share ideas, collaborate on a project, or close a deal, collaboration takes on a new meaning, and it boosts productivity. I work more productively and enjoyably with my team regardless of …
    Incentivized
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    92%
    Would buy again
    187 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    97%
    Delivers good value for the price
    169 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    96%
    Happy with the feature set
    196 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    97%
    Implementation went as expected
    142 Answers
    Features
    Lifesize Video ConferencingWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    8.9
    160 Ratings
    12% above category average
    Webex Calling
    8.8
    51 Ratings
    4% above category average
    High quality audio8.9160 Ratings8.951 Ratings
    High quality video8.9158 Ratings8.749 Ratings
    Low bandwidth requirements8.9150 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    9.0
    155 Ratings
    12% above category average
    Webex Calling
    8.9
    49 Ratings
    4% above category average
    Desktop sharing9.0155 Ratings8.949 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    8.9
    148 Ratings
    9% above category average
    Webex Calling
    9.1
    49 Ratings
    6% above category average
    Calendar integration8.9112 Ratings9.146 Ratings
    Meeting initiation8.9141 Ratings9.147 Ratings
    Record meetings / events8.9112 Ratings9.146 Ratings
    Slideshows8.996 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    9.0
    93 Ratings
    11% above category average
    Webex Calling
    9.1
    43 Ratings
    9% above category average
    Live chat9.092 Ratings9.143 Ratings
    Q&A9.062 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    9.0
    113 Ratings
    11% above category average
    Webex Calling
    9.0
    46 Ratings
    13% above category average
    Participant roles & permissions9.0113 Ratings9.243 Ratings
    User authentication00 Ratings8.946 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Webex Calling
    7.2
    192 Ratings
    16% below category average
    Hosted PBX00 Ratings8.4146 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings5.1105 Ratings
    Directory of employee names00 Ratings8.9180 Ratings
    Call Management
    Comparison of Call Management features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Webex Calling
    8.3
    193 Ratings
    5% below category average
    Answering rules00 Ratings8.6175 Ratings
    Call recording00 Ratings8.7168 Ratings
    Call park00 Ratings8.4163 Ratings
    Call screening00 Ratings8.5154 Ratings
    Message alerts00 Ratings7.5125 Ratings
    Business SMS/External Messaging00 Ratings8.430 Ratings
    Online Fax00 Ratings8.220 Ratings
    Voicemail Transcription00 Ratings8.243 Ratings
    Mobile apps
    Comparison of Mobile apps features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Webex Calling
    8.3
    185 Ratings
    6% below category average
    Mobile app for iOS00 Ratings8.4168 Ratings
    Mobile app for Android00 Ratings8.3152 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Lifesize Video Conferencing and Webex Calling
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Webex Calling
    8.8
    50 Ratings
    3% above category average
    Centralized communications management00 Ratings9.047 Ratings
    Team messaging00 Ratings9.047 Ratings
    Team document sharing00 Ratings8.743 Ratings
    Call and meeting analytics00 Ratings8.648 Ratings
    Best Alternatives
    Lifesize Video ConferencingWebex Calling
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    8x8 Work
    Score8.7 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Avaya Aura
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lifesize Video ConferencingWebex Calling
    Likelihood to Recommend
    8.0
    (161 ratings)
    8.8
    (214 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    8.6
    (8 ratings)
    Usability
    8.4
    (36 ratings)
    9.3
    (12 ratings)
    Availability
    8.2
    (7 ratings)
    9.3
    (2 ratings)
    Performance
    8.2
    (15 ratings)
    9.3
    (2 ratings)
    Support Rating
    7.0
    (48 ratings)
    8.7
    (5 ratings)
    In-Person Training
    7.3
    (2 ratings)
    8.2
    (1 ratings)
    Online Training
    9.1
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (135 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (18 ratings)
    8.7
    (2 ratings)
    Vendor post-sale
    8.2
    (6 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Lifesize Video ConferencingWebex Calling
    Likelihood to Recommend
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    Cisco
    easy to set up, fewer failure points, and it is all in the same location as the rest of the tenant configurations. Lots of PSTN providers are available and options to choose from. easier to create routing, but at the same time, simplified all the rules needed in CUCM. Great way to see all users, devices, and licenses. Call analytics needs improvement, but otherwise it's a great product.
    Incentivized
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    Pros
    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
    Read full review
    Cisco
    • Has clients for multiple platforms and devices
    • Uses existing network connections instead of hardwired phone lines
    • Client can be consolidated with other communications methods (Slack, Zoom, Chat) in one place
    • Client is simple to use
    • Client integrates with remainder of physical phone system for special cases (university main reception number, for instance)
    • Handles call routing to different locations well
    • Integrates with existing computer audio (for instance, Apple AirPods)
    Incentivized
    Read full review
    Cons
    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
    Read full review
    Cisco
    • Webex Calling supports limited codecs that are generally accepted all over the world but it would be good to see if they add transcoding support.
    • The local gateway option is designed more for on premise PBX communication. It would be good to see if it is developed more as a local PSTN breakout where local SIP trunk or local PRI is terminated.
    • We would like to see more of the dial plan features like CLI manipulation, translation, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
    Read full review
    Cisco
    The service can be intermittent and the call forwarding feature will not always work perfectly. There will be periods of time where the calling feature will not work at all and people on the other end can hear me but I am unable to hear them. It also requires a fairly strong signal which can be an issue if you work somewhere remote or a building without much service.
    Incentivized
    Read full review
    Usability
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
    Read full review
    Cisco
    Cisco Webex Calling is an outstanding cloud collaboration that includes enterprise-grade cloud phone system designed for the modern hybrid workplace. Webex Calling integrates calling, messaging, and meetings into a single, intuitive platform, empowering your teams with unparalleled flexibility and productivity. Benefit from advanced features like HD audio and video, voicemail to email, call forwarding, and intelligent call routing, ensuring crystal-clear communication and efficient workflows from any device, anywhere. Webex Calling prioritizes security and reliability, offering redundant data centers and end-to-end encryption to safeguard your conversations. Its scalable architecture effortlessly adapts to your envolving business needs, providing a future-proof communication foundation. Enhance collaboration and streamline operations with a solution that's not just a phone system, but a comprehensive communication hub.
    Incentivized
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    Reliability and Availability
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
    Read full review
    Cisco
    I've not actually had it ever be unavailable when I needed to use it. As mentioned before, a network outage would take it down, but we have redundant systems for our network connections with automatic failover.
    Incentivized
    Read full review
    Performance
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
    Read full review
    Cisco
    I don't really see this impacting any other system performance at all. The client is very light use on resources, even on my iPhone. I don't know what else it connects to behind the scenes other then the campus directory, but I haven't seen or heard of any impacts. It seems fairly self contained except for wherever it interfaces with the general telephone system connectivity outside the campus.
    Incentivized
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    Support Rating
    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
    Read full review
    Cisco
    I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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    In-Person Training
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
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    Cisco
    We did it inhouse for our teams
    Incentivized
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    Online Training
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
    Read full review
    Cisco
    The company uses Microsoft Teams. They do use Microsoft Teams right now and for a long time a lot of the different practices have been using on-premise, contact Call Manager and Unified Communications Express. But Cisco WebEx, the cloud-based product is one of the new ones. And some of our other site practices are also using RingCentral. So cloud calling is not new to the company. For those of us who are familiar with Cisco products, the transition to WebEx calling is not as difficult as it might be for some other products. Going from on-prem to RingCentral, there is more of a learning curve with.
    Incentivized
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    Scalability
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
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    Cisco
    So far it has been very reliable, with very little down time that was associated with the product itself. We have had network outages due to external factors such as construction cutting a fiber link, but other than that kind of thing not much for failures.
    Incentivized
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    Return on Investment
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
    Read full review
    Cisco
    • Certainly when it comes to my client base, they certainly understand the benefits of the full end-to-end, Cisco stack. And when I talk about a calling platform in regards to it simply being a call from one end to another or a message from one end to another, Cisco provides so much more because it enables all that AI and I guess analytical data of which the endpoints cover. So when it comes to integrating with a meeting room experience and you're in a meeting room that can cater for up to 20 people, but say for example, only two or three people on average utilize that room, that type of safe spacing information gets transmitted into other business decisions that can benefit the business from an ROI perspective such as rearranging the interior design to create better outcomes for worker experiences. So much more than just a calling platform.
    Incentivized
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    ScreenShots

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

    Webex Calling Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot