What users are saying about
19 Ratings
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Top Rated
347 Ratings
19 Ratings
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Score 6.9 out of 100

Smartsheet

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Top Rated
347 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

LiquidPlanner

If you have a large project and all of the people working on it are assigned to a particular tactic from idea, to creation, to review, to execution. Putting everything in one tactic and having checklist items that everyone can see is really useful. However, once a tactic or project is marked done, it is hard to find assets and history if you want to build on that tactic for future project work. Personally, I don't like the user experience with the software. It feels clunky and not intuitive.
Anonymous | TrustRadius Reviewer

Smartsheet

If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
Jesse Bickel | TrustRadius Reviewer

Feature Rating Comparison

Project Management

LiquidPlanner
7.9
Smartsheet
8.3
Task Management
LiquidPlanner
9.0
Smartsheet
8.8
Resource Management
LiquidPlanner
9.9
Smartsheet
7.9
Gantt Charts
LiquidPlanner
7.1
Smartsheet
8.3
Scheduling
LiquidPlanner
8.0
Smartsheet
8.3
Workflow Automation
LiquidPlanner
6.5
Smartsheet
8.4
Team Collaboration
LiquidPlanner
8.0
Smartsheet
9.0
Support for Agile Methodology
LiquidPlanner
9.0
Smartsheet
8.5
Support for Waterfall Methodology
LiquidPlanner
9.0
Smartsheet
8.4
Document Management
LiquidPlanner
9.9
Smartsheet
8.0
Email integration
LiquidPlanner
8.4
Smartsheet
8.1
Mobile Access
LiquidPlanner
3.1
Smartsheet
8.3
Timesheet Tracking
LiquidPlanner
8.0
Smartsheet
8.0
Budget and Expense Management
LiquidPlanner
7.0
Smartsheet
8.2
Change request and Case Management
LiquidPlanner
Smartsheet
7.8

Professional Services Automation

LiquidPlanner
Smartsheet
7.9
Quotes/estimates
LiquidPlanner
Smartsheet
7.7
Invoicing
LiquidPlanner
Smartsheet
7.7
Project & financial reporting
LiquidPlanner
Smartsheet
8.1
Integration with accounting software
LiquidPlanner
Smartsheet
8.0

Pros

LiquidPlanner

  • Priority based planning. Every other planning software we've used relies on dates and therefore needs constant attention. Priority based planning means that the plan is always up to date.
  • Ease of use. LiquidPlanner has a very short learning curve. This is critical to getting team members to use it.
  • Forecasting. LiquidPlanner makes it very easy to run scenarios by simply dragging and dropping projects and reassigning resources.
  • Awesome Support. I get personal responses very fast. Usually within a couple hours. And, they listen and ask for more information.
Robert Tupa | TrustRadius Reviewer

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very | TrustRadius Reviewer

Cons

LiquidPlanner

  • The interface is messy and cluttered. The best way to find things and see what you actually want to see is the main Projects view which is also the most cluttered and hardest to maneuver in.
  • Clicking an external link someone posted in a comment or task description doesn't open in a new window by default, so we are constantly having to go back to get to LiquidPlanner again.
  • The way that the interface saves your state globally (rather than per tab instance) means that if you click a link from someone else to a task that's not yours, then it adjusts your filters on the Projects page. Then if you refresh another LiquidPlanner window where you were on the Projects tab, suddenly all of its filters are updated and what you were looking at may no longer be there.
  • It might just be the way that we use the system, but the Home and My Work tabs are fairly useless for us. They typically don't show the tasks we're actually looking for.
Ben McClure | TrustRadius Reviewer

Smartsheet

  • It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
  • Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
  • I would like to see more in-depth training videos.
Janie Larsen | TrustRadius Reviewer

Likelihood to Renew

LiquidPlanner

LiquidPlanner 4.4
Based on 2 answers
We may not renew LiquidPlanner's contract, but only because my company has recently been acquired and we'll be adopting some of the software that they're using to standardize process. LiquidPlanner's development team releases new features pretty often, so it seems like the gaps and inefficiencies are slowly getting smaller/less frequent
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

LiquidPlanner

LiquidPlanner 10.0
Based on 1 answer
Easy to learn and utilize. Can export charts and reports for sharing with colleagues.
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support

LiquidPlanner

LiquidPlanner 9.0
Based on 2 answers
Support is the least impressive part of LiquidPlanner for me. Issues are resolved, but software bugs or suggested improvements are generally blown off or responded to condescendingly. This software updates more frequently than any other software we use, frequently during times we use the product (Saturday mornings). Often the updates result in aesthetic changes that seem pointless when there are bigger updates that would make using the product easier, which should be a higher priority.
Anonymous | TrustRadius Reviewer

Smartsheet

Smartsheet 8.3
Based on 45 answers
I have had several instances during my history with Smartsheet where I have needed assistance to solve a problem. I have been able to research videos and forums that have ample resources and examples for me to learn from. Additionally, Smartsheet offers significant in-house resources to help individuals with issues as well. They have several tools to help understand formula translations, dashboard creation, and sheet linking. In my opinion, they have an incredibly adaptive and responsive helpdesk to better assist users.
Joshua Melder | TrustRadius Reviewer

Implementation

LiquidPlanner

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 6 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

LiquidPlanner

We use Teamwork for managing projects and love it for that, but we stick with LiquidPlanner for the high-level overview of our project workload, as well as for time-tracking (specifically for being able to bill out actuals). Teamwork and LiquidPlanner each have their merits; we find the combination of both tools to be right for our needs.
Anonymous | TrustRadius Reviewer

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank | TrustRadius Reviewer

Return on Investment

LiquidPlanner

  • LiquidPlanner really forces you to map out your workflow. For me, honing into a template that I can later adjust as needed has been huge, as there is less time at the beginning of a project trying to assign and figure out what needs to happen when usually it never changes.
  • Communication between employees, especially ones not immediately available in the office has been very welcomed. It helps having conversations documented in a public, logical place that is easy to find and refer to as the project continues.
  • Our productivity has definitely skyrocketed as we've really gotten a feel and committed to using LiquidPlanner daily. As we move forward, we continually try to add more and more ways for us to use the service.
Clay J. Seal | TrustRadius Reviewer

Smartsheet

  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Joshua Pekar | TrustRadius Reviewer

Screenshots

Pricing Details

LiquidPlanner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

LiquidPlanner Editions & Modules

Edition
Professional$451
Enterprise$691
  1. 5-user minimum
Additional Pricing Details

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LiquidPlanner
6.9
Smartsheet
8.8

Likelihood to Renew

LiquidPlanner
4.4
Smartsheet
10.0

Usability

LiquidPlanner
10.0
Smartsheet
8.6

Performance

LiquidPlanner
Smartsheet
10.0

Support

LiquidPlanner
9.0
Smartsheet
8.3

Online Training

LiquidPlanner
Smartsheet
7.0

Implementation

LiquidPlanner
Smartsheet
10.0

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