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LogicMonitor vs. SolarWinds Network Configuration Manager (NCM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    SolarWinds Network Configuration Manager (NCM)

    Score8.3 out of 10
    N/ASolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.N/A
    Pricing
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very …
    Incentivized
    Chose LogicMonitor
    Logic Monitor is not a near to the Solarwinds,
    Incentivized
    Chose LogicMonitor
    SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That …
    Incentivized
    Chose LogicMonitor
    Their ability to integrate with the device vendors we use in our environment was a key separator.
    Incentivized
    Chose LogicMonitor
    The ease of deployment and use is the biggest advantage of LogicMonitor over its competitors.
    Incentivized
    Chose LogicMonitor
    We also use SolarWinds NPM. But the things LogicMonitor gives us in addition are the NetApp monitoring and cloud redundancy. We used WhatsUp Gold for a while as well. It was a capable platform but we moved to LogicMonitor due to greater ease of use.
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the fastest to deploy and is the easiest to understand and manage of any of the previous platforms that I've used for monitoring, in part because it is cloud-based. It also does a good job at managing a wide range of devices. For our organization that has …
    Incentivized
    SolarWinds
    Chose SolarWinds Network Configuration Manager (NCM)
    LogicMonitor is very basic when it comes to config management, with support for a limited number of devices (though sufficient for us) and minimal frills/features. While we could have used it for the BC/DR portion of our solution, we wanted the better config diffs, compliance …
    Incentivized
    Chose SolarWinds Network Configuration Manager (NCM)
    At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    92%
    Would buy again
    34 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    89%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    94%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    94%
    Implementation went as expected
    32 Answers
    Features
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and SolarWinds Network Configuration Manager (NCM)
    Feature
    LogicMonitor
    7.0
    1 Ratings
    19% below category average
    SolarWinds Network Configuration Manager (NCM)
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    Best Alternatives
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Small Businesses
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    Medium-sized Companies
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    Score8.8 out of 10
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Likelihood to Recommend
    8.9
    (181 ratings)
    8.0
    (142 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.1
    (6 ratings)
    Usability
    7.3
    (31 ratings)
    7.0
    (9 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (110 ratings)
    7.7
    (9 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    9.1
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorSolarWinds Network Configuration Manager (NCM)
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    SolarWinds
    Network Configuration Manager is well suited for backing up configurations of all your devices. It also has a great comparison tool for seeing only the differences in config. Another great feature is it's ability to push a script to any number of devices. This is very handy for pushing changes to one, 10 or multiple devices. There are also some great reports that you can run against the devices in inventory
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    SolarWinds
    • Integrates with Network Performance Management for Alerting and Reporting.
    • NetPath and detects issues due to Configuration Change.
    • Keeps a record of which user made the change.
    • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    SolarWinds
    • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    SolarWinds
    Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
    Incentivized
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    SolarWinds
    The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    SolarWinds
    To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    SolarWinds
    Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    SolarWinds
    it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    SolarWinds
    At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    SolarWinds
    • Saves 100s of hours a year in man hours over manual configuration.
    • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
    • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

    SolarWinds Network Configuration Manager (NCM) Screenshots

    Screenshot of Network Automation -  manage rapid change across complex and multi-vendor networks, reduce time needed to complete repetitive tasks, and maintain standards and service levels for uninterrupted ITScreenshot of Config Backup - rest easy knowing you can locate the most current configuration and quickly apply it to a replacement spare, or to roll back a blown configuration.Screenshot of Vulnerability Scanning - Take the hassle out of vulnerability scanning using NCM's integration with the National Vulnerability Database and access to the most current CVE’s to identify vulnerabilities in your Cisco devices.Screenshot of Inventory Management - Be able to know what devices are connected to your network, their hardware and software configurations, and when they approach end-of-service and end-of-life, with NCM device configuration management tool.Screenshot of User Management - Use NCM's integrated console to lock down devices from unauthorized access, delegate who can view device details and make configuration changes, and determine when network changes can occur.Screenshot of Baselines and Diffs - IT professionals can get a more comprehensive view by leveraging baselines across multiple nodes. Diff view in NCM’s network configuration management tool is designed to highlight only those lines that changed.