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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Splunk Enterprise

    Score8.6 out of 10
    N/ASplunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
    Pricing
    LogicMonitorSplunk Enterprise
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorSplunk Enterprise
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorSplunk Enterprise
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    We are only in a POC with LogicMonitor but what really makes this tool stand out in our opinion is its excellent discovery capabilities. I'd put this on a par with Dynatrace (which uses AI to discover and map out application and associated infrastructure) for sure. Of course, …
    Incentivized
    Chose LogicMonitor
    My vote is towards LogicMonitor monitoring and alerting. Splunk is a good Syslog tool but I don't see the number of features and capabilities you can achieve with LogicMonitor--especially infrastructure dashboards.

    Applications might compare in alerting but are not even close …
    Incentivized
    Chose LogicMonitor
    I didn't keep my list of all the various products that we had POC'ed or even had demos with. Almost all were too narrow in their view to handle the breadth of environments that we have both in the cloud and in the data centers. Those few that did stack up against LogicMonitor …
    Incentivized
    Chose LogicMonitor
    LogicMonitor was selected due to its:

    (1) reporting functionality to report on availability, performance and capacity
    Incentivized
    Chose LogicMonitor
    Most vendors are experts in one area (APM, ITIM, Logs, Network, Cloud). LogicMonitor provides strong monitoring and alerting functionality in all areas. They are also leaders in innovation for the newest services we’re using (Kubernetes, Fargate, Fortigate, Cohesity). Most of …
    Incentivized
    Chose LogicMonitor
    LogicMonitor is much more flexible and supports a far larger set of devices then WhatsUp Gold. It’s also a lot less complex and simpler to use.
    Incentivized
    Chose LogicMonitor
    LogicMonitor was the fastest to deploy and is the easiest to understand and manage of any of the previous platforms that I've used for monitoring, in part because it is cloud-based. It also does a good job at managing a wide range of devices. For our organization that has …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    97%
    Would buy again
    59 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    94%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    97%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    96%
    Implementation went as expected
    50 Answers
    Features
    LogicMonitorSplunk Enterprise
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Splunk Enterprise
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Splunk Enterprise
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of LogicMonitor and Splunk Enterprise
    Feature
    LogicMonitor
    -
    Ratings
    Splunk Enterprise
    8.2
    91 Ratings
    3% above category average
    Centralized event and log data collection00 Ratings9.085 Ratings
    Correlation00 Ratings8.487 Ratings
    Event and log normalization/management00 Ratings8.488 Ratings
    Deployment flexibility00 Ratings8.081 Ratings
    Integration with Identity and Access Management Tools00 Ratings8.282 Ratings
    Custom dashboards and workspaces00 Ratings8.887 Ratings
    Host and network-based intrusion detection00 Ratings7.865 Ratings
    Data integration/API management00 Ratings8.334 Ratings
    Behavioral analytics and baselining00 Ratings7.732 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.933 Ratings
    Response orchestration and automation00 Ratings7.529 Ratings
    Reporting and compliance management00 Ratings8.634 Ratings
    Incident indexing/searching00 Ratings8.737 Ratings
    Best Alternatives
    LogicMonitorSplunk Enterprise
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorSplunk Enterprise
    Likelihood to Recommend
    8.9
    (181 ratings)
    8.7
    (112 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    8.5
    (25 ratings)
    Usability
    7.3
    (31 ratings)
    8.5
    (45 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (110 ratings)
    8.0
    (19 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    7.0
    (3 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorSplunk Enterprise
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Cisco
    I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cisco
    • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
    • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
    • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Cisco
    • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
    • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
    • Better insight into daily ingestion values
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Cisco
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Cisco
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Incentivized
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    Cisco
    When properly setup and configured, Splunk is extremely reliable.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Cisco
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Cisco
    The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Cisco
    Smooth without too many major issues.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Cisco
    A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Scalability
    LogicMonitor
    No answers on this topic
    Cisco
    Splunk can scale in to the petabyte per day range which of course is awesome
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Cisco
    • Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
    • At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
    • Going one place to view logs was very beneficial to have.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.