What users are saying about
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53 Ratings
170 Ratings

LogicMonitor

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53 Ratings
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Score 9.4 out of 100
170 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

LogicMonitor

If you're looking for a complete monitoring/reporting solution that's competitive in terms of pricing and capability, then LogicMonitor really does tick many boxes here. We've not got to test many specific areas (i.e. Linux host/web server monitoring/SQL Server monitoring) in real depth as our trail focus was on network monitoring, but that said we did get to see that this tool really does have a solid and well-deserved place in the infrastructure monitoring marketplace. If you're after a tool that really does offer across the board monitoring with a strong support base and a competitive pricing model, then you would be well served to give LogicMonitor a trail. We trailed the complete product from Computer Associates which is one of the few in the marketplace that I can liken to LogicMonitor (apart from maybe SolarWinds in terms of infra coverage) and their price was through the roof for us (despite being a university).
Anonymous | TrustRadius Reviewer

Turbonomic

Large deployments (on-site and cloud) where resource utilization is hard to account for. VM Turbo can analyze what is happening in your datacenter and recommend or actually implement its suggestions for performance and resource management. It also claims to know about network and disk resources and how to put VMs in the proper resources to gain performance in network and disk. We didn't really try this, but is nice to know it has some ability to be aware of network and disk.If you have your datacenter resources under strict control, VMTurbo may not help all that much. Likewise, if your datacenter is fairly flat with no tiers of storage, compute, or network performance, or if there is simply more demand than can be met, than there is not much that VMTurbo can do. It can't create IO and CPU cycles out of thin air.
Chris Saenz | TrustRadius Reviewer

Pros

LogicMonitor

  • Flexibility with datasources - if one does not exist for a specific technology you can create it yourself
  • API - really flexible and easy to work with API to make tasks automated
  • Dashboarding - Simple and easy to use while also being effective
Anonymous | TrustRadius Reviewer

Turbonomic

  • SQL and Exchange analytics. Looking into these heavy workloads helps resolve performance issues and allows administrators to properly adjust thresholds and CPU/Memory settings to maximize their Virtual platforms.
  • Detailed recommendations. Having the details around what adjustments are needing to be made to a virtual machine is paramount in getting business owners to agree to the change. Without it - IT is merely bogged down in the sand.
Ken Wilkey | TrustRadius Reviewer

Cons

LogicMonitor

  • When thinking about monitoring we have two major pieces. Performance metrics and logging. LogicMonitor covers the first very well but currently, it was not in the log monitoring sector. They are currently working on making up ground in that area but have a lot of work to do to get to the level of ELK or Splunk.
  • Intelligent alerting is still a bit young. Knowing how devices are connected to what and alerting only on the device that's having issues is in its infancy. There are ways to configure this but it takes a lot of manual configuration to get it where you want it and needs to be maintained with any changes. We don't normally have a cascade of alerts due to devices failing but in certain environments, it has happened.
William Guertin | TrustRadius Reviewer

Turbonomic

  • It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
  • The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.
Thomas Green | TrustRadius Reviewer

Likelihood to Renew

LogicMonitor

LogicMonitor 8.0
Based on 1 answer
The only reason we would leave logicmonitor would be price. Everything else has been really really good
Anonymous | TrustRadius Reviewer

Turbonomic

Turbonomic 9.0
Based on 17 answers
This product has been a great addition to our tools. Moving forward, I can only see us purchasing additional licenses in order to expand the features we are able to use. In my opinion, the more end-to-end monitoring we have from the users to the backend infrastructure, the better we can ensure the environment is stable and will perform to the level that the business expects
Rodney Barnhardt | TrustRadius Reviewer

Usability

LogicMonitor

LogicMonitor 9.0
Based on 2 answers
It's very good. One area for improvement is the ability to group large quantities of objects together more quickly or disable alerts for specific instances completely very quickly.Alert Tuning is one of the more complex, but entirely necessary parts of the product to use keeping me from rating usability a 10.
Chad Lauterbach | TrustRadius Reviewer

Turbonomic

Turbonomic 9.7
Based on 16 answers
I have found the product to be very easy to work with and manage. Upgrades are performed through the web interface. This includes downloading the new file and applying the upgrade to the appliance. Overall, the interface and the various tabs are self explanatory. This was purchased as a replacement for vCenter Operations manager and it proven to have not only more functionality, but is easier to use and manage. The other advantage is that it works with multiple hypervisors as well as storage vendors making it a definite plus over other solutions when you have a heterogeneous environment
Rodney Barnhardt | TrustRadius Reviewer

Reliability and Availability

LogicMonitor

No score
No answers yet
No answers on this topic

Turbonomic

Turbonomic 10.0
Based on 3 answers
VMTurbo has not caused any outages by not doing what we expect it to do.
Feather, Joshua | TrustRadius Reviewer

Support Rating

LogicMonitor

LogicMonitor 9.9
Based on 21 answers
I have only had to reach out to them a few times, but it has been a great experience every time. They do not have access into your environment until you enable support access, which is for a set amount of time. This is great because I know that my customers have data privacy unless there is a problem that needs to be addressed. When I am working on developing a new datasource they provide a sandbox account that I am able to do my work in. This allows support as needed in the sandbox environment so I do not need to allow access to production data for that process.
Anonymous | TrustRadius Reviewer

Turbonomic

Turbonomic 9.3
Based on 20 answers
Just this week we had an issue where security permissions we had done wrong were causing problems in VMTurbo Operations Manager. Despite this being our fault the service request was handled very quickly. In addition we are routinely contacted proactively to see if there is anything we need or they could do for us.
Kevin Stay | TrustRadius Reviewer

In-Person Training

LogicMonitor

No score
No answers yet
No answers on this topic

Turbonomic

Turbonomic 8.2
Based on 3 answers
Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
Giles Ogram | TrustRadius Reviewer

Implementation Rating

LogicMonitor

LogicMonitor 10.0
Based on 2 answers
Pretty straight forward. Not much to say except to speak to Logicmonitor about planning your collector sizes to begin with.
Anonymous | TrustRadius Reviewer

Turbonomic

Turbonomic 9.7
Based on 18 answers
There is value to be had in just doing a "click install" and then just evaluating and following recommendations. However, that is nowhere near the benefit you will get from the very powerful custom reporting if someone is willing to take the time to master this platform that can be somewhat demanding at that level.
Kevin Stay | TrustRadius Reviewer

Alternatives Considered

LogicMonitor

LogicMonitor is head and shoulders above anything we have used before. Traverse was the most feature-rich, but the back-end was cumbersome and problem-prone. But it was not extensible, support was lacking, and product updates were inconsistent.
James Deaton | TrustRadius Reviewer

Turbonomic

We have used vCenter and vFoglight for management and also evaluated Solar Winds and Cloud Physics. Each of those systems had some pros and cons, but overall we found that VMTurbo had the things that we wanted and also things that we didn't even know were possible. We had been using the Foglight tool mostly, and in general, I could configure it to do many of the things that VMTurbo does, but it took quite a bit of time to do it. We don't want to have a person whose only job is to manage the software to manage our virtualization environment and who is the only one who even understands how the thing works. We just found that VMTurbo had the right combination of integration with VMware and visibility into the environment.
Anthony Darling | TrustRadius Reviewer

Scalability

LogicMonitor

No score
No answers yet
No answers on this topic

Turbonomic

Turbonomic 10.0
Based on 3 answers
So far it has met or exceeded our expectations.
Feather, Joshua | TrustRadius Reviewer

Return on Investment

LogicMonitor

  • It is great the pricing model is very flexible so it is easy to scale up and down as requirements change and fluxuate. It is also simple (less than it used to be) so fairly easy to calculate costs - no complexity around interface counts or whatnot - just number of monitored hosts.
  • Very fast to deploy so it is easy to go from a problem one day to a solution the next day - proactively identifying issues instead of responding to end user complaints.
  • LogicMonitor added a killer feature (possibly to compete with Auvik) of configuration management. However it costs a fairly substantial amount just to turn it on whether you have one device or 100. I don't get it - I think a nominal fee per device would align better with the service and customer expectations of the product.
Jason Emery | TrustRadius Reviewer

Turbonomic

  • Reduced the need to expand our physical server footprint for the past 2 years.
  • Reduced our VMware support renewal due to a reduction in license use - spare hosts have been removed from the cluster.
  • VMs that suppliers had over spec'd are now correctly sized reducing host resource use and in some cases improving performance.
Jonathan Murden | TrustRadius Reviewer

Screenshots

Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Turbonomic

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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