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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Unique Learning System

    Score8.5 out of 10
    N/AUnique Learning System (ULS) is a special education solution that supports students with disabilities from Pre-K through transition. It provides differentiated, standards-aligned lessons in ELA, math, science, social studies, and life skills with built-in assessments, progress tracking, and automated differentiation.N/A
    Pricing
    LogMeIn ResolveUnique Learning System
    Editions & Modules
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn ResolveUnique Learning System
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.—
    More Pricing Information
    Community Pulse
    LogMeIn ResolveUnique Learning System
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Everway (formerly Texthelp and n2y)
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    101 Answers
    97%
    Would buy again
    299 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    92 Answers
    94%
    Delivers good value for the price
    188 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    106 Answers
    94%
    Happy with the feature set
    292 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    69 Answers
    94%
    Lived up to sales and marketing promises
    97 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    88 Answers
    89%
    Implementation went as expected
    178 Answers
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    User Ratings
    LogMeIn ResolveUnique Learning System
    Likelihood to Recommend
    9.0
    (131 ratings)
    8.5
    (309 ratings)
    Likelihood to Renew
    6.8
    (17 ratings)
    7.8
    (5 ratings)
    Usability
    8.3
    (111 ratings)
    7.6
    (309 ratings)
    Availability
    9.1
    (3 ratings)
    8.2
    (2 ratings)
    Performance
    6.4
    (2 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.1
    (7 ratings)
    6.7
    (2 ratings)
    In-Person Training
    9.1
    (1 ratings)
    5.5
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (5 ratings)
    8.2
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    6.8
    (2 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    5.5
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    6.4
    (1 ratings)
    User Testimonials
    LogMeIn ResolveUnique Learning System
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Everway (formerly Texthelp and n2y)
    I have actually recommended it to another teacher in a different district for her autism program since she could level and pace it easily and also easily collect IEP data without stressing out her students with extra work. Unique Learning System is also a good program for our autism program because it is consistent with all core subjects, making is very routine based.
    Incentivized
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    Pros
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • Data tracking and progress reports - Unique Learning System's Polaris feature is a user-friendly, simple way to track and monitor progress towards learners IEP goals. When creating a roadmap that follows a learner's IEP, you input data such as learning profiles and benchmark assessments and rubrics that then produce goal suggestions. You can craft your own goal, use a suggested goal, or choose a goal from the goal library. It gives you a great idea of what goals to target based on learner needs and progress. Entering data is super easy, just a date and a data point, and a graph generates for you. From there, it will show the data trend and flag it for you when it's at risk. It is also easy to add an intervention. Quarterly, I use the progress report feature to generate a report that provides me with the graphs that I use to put into IEP writer.
    • Curriculum pacing - My school utilizes Unique Learning System for our daily instruction. Unique Learning System provides pacing guides with what to teach and when. Everything is standards aligned and all of the lesson plans have ways that you can differentiate already built into the plans as well as an easy to use, structured/routine based set up that makes daily lessons predictable for learners to increase engagement.
    • N2Y - My learners love News To You! This provides children with access to informational text. We use it as a "fun Friday" read every week. We read the article in class, watch videos, answer questions, and typically do an activity to go along with it. The kids look forward to it every week, and also enjoy the Joey's Locker games that go along with the articles. They have a new feature to be able to assign activities that go along with the article which is really nice because I assign them as supplemental activities to go along with what we are learning about in class!
    Incentivized
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    Cons
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • Unique Learning System's materials in the science and social studies areas aren't "fluffy" as other areas, but they are continuously adding materials
    • The layout of the website isn't the most user friendly, but most teachers are able to navigate easily after an initial training
    • The administrator side of things isn't super straightforward, reports can be confusing to find/run, but the one on one meetings always provide clarity.
    Incentivized
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    Likelihood to Renew
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    I appreciate all the various resources that Unique Learning System has to offer. However, due to my limited interaction with other resources similar to Unique Learning System I do not know enough to compare it against other programs. I also am not a person in charge of renewing Unique Learning System for my organization.
    Incentivized
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    Usability
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    There is a lot of content in Unique Learning System. It can sometimes be time consuming to navigate through everything. I appreciate the depth and breadth of the resources, but it can also be tough to use when I need a worksheet or packet for my students. The use of Unique Learning System on the computer is great, but my students seem to learn best when they have a pen and paper in front of them.
    Incentivized
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    Reliability and Availability
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Everway (formerly Texthelp and n2y)
    errors will show up
    Incentivized
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    Performance
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
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    Everway (formerly Texthelp and n2y)
    there have been few issues with login or glitches
    Incentivized
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    Support Rating
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
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    Everway (formerly Texthelp and n2y)
    The individuals helping have always been great. The response to requests for changes in functionality or reporting less so.
    Incentivized
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    In-Person Training
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
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    Everway (formerly Texthelp and n2y)
    it was all over the place hard to follow along
    Incentivized
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    Online Training
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Implementation Rating
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    good product
    Incentivized
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    Alternatives Considered
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    We viewed Encore by TeachTown. The product seemed to be a notch above Unique Learning System and included workbooks and other books but was very expensive. The downfalls of Encore was that it did not include the Profile Assessments like Unique Learning System and also the monthly checkpoints which are very valuable.
    Incentivized
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    Contract Terms and Pricing Model
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Scalability
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    todays weather would not load sometimes
    Incentivized
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    Professional Services
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • Ease of planning is #1. I am able to plan an entire lesson or a week's worth of lessons during my 30-minute planning time.
    • Data that is collected for IEPs is so valuable and reports are parent-friendly.
    • Students are able to work on the alternative path toward a diploma because this curriculm is covering all of the standards they need to see in order to earn their diploma.
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    ScreenShots

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board

    Unique Learning System Screenshots

    Screenshot of assessments and progress monitoringScreenshot of lesson planningScreenshot of research based contentScreenshot of Science of Reading coursesScreenshot of a system overviewScreenshot of teacher reference materials