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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    Intuit MailchimpMeta Business Suite
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Intuit MailchimpMeta Business Suite
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Intuit MailchimpMeta Business Suite
    Considered Both Products
    Intuit
    Chose Intuit Mailchimp
    I don't think they are comparable; we use Google Ads to put our website at the top of the list when someone googles certain words. We use meta business to manage our social media. Google aims to gain customers, while Mailchimp is used to interact with both existing and new …
    Incentivized
    Chose Intuit Mailchimp
    Mailchimp meets the demands we have with customizing our email templates and targeting large audiences for our clients. It also allows us to set up triggers so that we can get reoccurring emails out about deals and information. It's also a great interface and easy to learn how …
    Incentivized
    Chose Intuit Mailchimp
    I prefer Mailchimp due to templates and mobile optimization of campaigns. A lot of features are available in the free trial. Easier use of the templates.
    Incentivized
    Chose Intuit Mailchimp
    Constant Contact seems to be the most common alternative that people have gravitate towards, and for a low-tech person I would say that's appropriate. AWeber is a great alternative for people like affiliate marketers. Mad Mimi is a semi-popular alternative, but frankly I don't …
    Incentivized
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    65%
    Would buy again
    15 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    85%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    70%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    70%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    Intuit MailchimpMeta Business Suite
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    Meta Business Suite
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Meta Business Suite
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Meta Business Suite
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Meta Business Suite
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Meta Business Suite
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    Meta Business Suite
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Boolean keyword searches00 Ratings7.08 Ratings
    Filtering out noise/spam00 Ratings6.410 Ratings
    Sentiment analysis00 Ratings6.810 Ratings
    Broad channel coverage00 Ratings6.312 Ratings
    Publishing
    Comparison of Publishing features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Content planning and scheduling00 Ratings8.015 Ratings
    Audience targeting00 Ratings7.915 Ratings
    Content optimization00 Ratings7.212 Ratings
    Workflow management00 Ratings6.310 Ratings
    Engagement
    Comparison of Engagement features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    7.1
    12 Ratings
    13% below category average
    Automated routing and prioritization00 Ratings7.18 Ratings
    Customer interaction histories00 Ratings7.011 Ratings
    Bulk actions00 Ratings7.010 Ratings
    Marketing
    Comparison of Marketing features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Lead generation00 Ratings7.614 Ratings
    Content marketing00 Ratings7.013 Ratings
    Paid media management00 Ratings7.714 Ratings
    Campaigns and promotions00 Ratings7.212 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Twitter00 Ratings8.63 Ratings
    Facebook00 Ratings8.812 Ratings
    LinkedIn00 Ratings8.54 Ratings
    Google+00 Ratings8.54 Ratings
    Instagram00 Ratings8.413 Ratings
    Pinterest00 Ratings9.04 Ratings
    YouTube00 Ratings7.54 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    8.0
    15 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.215 Ratings
    Real-time tracking00 Ratings8.015 Ratings
    Competitor analysis00 Ratings7.99 Ratings
    Account management
    Comparison of Account management features of Intuit Mailchimp and Meta Business Suite
    Feature
    Intuit Mailchimp
    -
    Ratings
    Meta Business Suite
    8.0
    13 Ratings
    1% above category average
    Role-based user permissions & privileges00 Ratings8.113 Ratings
    Mobile access00 Ratings8.012 Ratings
    Best Alternatives
    Intuit MailchimpMeta Business Suite
    Small Businesses
    Vbout
    Score9.9 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpMeta Business Suite
    Likelihood to Recommend
    8.7
    (608 ratings)
    7.4
    (108 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    10.0
    (7 ratings)
    Usability
    8.5
    (477 ratings)
    6.7
    (17 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (7 ratings)
    3.0
    (1 ratings)
    Support Rating
    8.8
    (20 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    10.0
    (4 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Intuit MailchimpMeta Business Suite
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
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    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
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    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
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    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
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    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
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    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
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    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
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    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
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    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
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    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
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    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
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    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
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    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
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    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
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    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.