TrustRadius: an HG Insights company

Makesbridge vs. Metadata.io vs. Salesforce Agentforce Marketing

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Makesbridge

    Score8.5 out of 10
    Small Businesses (1-50 employees)
    Makesbridge is a marketing automation product designed for SMBs, featuring core marketing capabilities. It is an on-demand product that is delivered without long-term contracts via a monthly subscription.

    $30

    per month

    Metadata.io

    Score8.8 out of 10
    N/ABased in San Francisco, Metadata.io is a Demand Generation and ABM platform designed to execute thousands of B2B campaigns in a matter of hours, automatically optimizing campaigns for pipeline impact at a high velocity.

    $24,000

    per year

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    MakesbridgeMetadata.ioAgentforce Marketing
    Editions & Modules
    Mini
    $29
    per month (1 account)
    SMB
    $75
    per month (1 account)
    MKS PRO
    $150
    per month (5 accounts)
    Enterprise
    $500
    per month (10 accounts)
    Engage
    $1,500
    per month (25 accounts)
    Pay As You Go
    $0
    Custom Pricing
    MetaMatch
    $295
    per month per installation
    Web Personalization
    $24,000
    per year
    Audience Targeting
    $24,000
    per year
    Metadata Base Platform
    $60,000
    per year
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    MakesbridgeMetadata.ioAgentforce Marketing
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeNo setup fee$2,500 one-time fee per installationNo setup fee
    Additional DetailsMakesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.——
    More Pricing Information
    Community Pulse
    MakesbridgeMetadata.ioAgentforce Marketing
    Considered Multiple Products
    Makesbridge Technology
    No answer on this topic
    Metadata, Inc
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    19 Answers
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    16 Answers
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    84%
    Implementation went as expected
    54 Answers
    Features
    MakesbridgeMetadata.ioAgentforce Marketing
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    7.7
    7 Ratings
    1% below category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor6.97 Ratings00 Ratings7.4122 Ratings
    Dynamic content8.05 Ratings00 Ratings8.2153 Ratings
    Ability to test dynamic content8.06 Ratings00 Ratings6.3112 Ratings
    Landing pages7.04 Ratings00 Ratings7.6121 Ratings
    A/B testing8.45 Ratings00 Ratings7.0151 Ratings
    Mobile optimization7.96 Ratings00 Ratings6.7111 Ratings
    Email deliverability reporting8.27 Ratings00 Ratings7.2132 Ratings
    List management7.27 Ratings00 Ratings8.1129 Ratings
    Triggered drip sequences8.26 Ratings00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    8.1
    6 Ratings
    2% above category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation8.26 Ratings00 Ratings8.9109 Ratings
    Lead scoring and grading7.66 Ratings00 Ratings8.1110 Ratings
    Data quality management8.26 Ratings00 Ratings7.3116 Ratings
    Automated sales alerts and tasks8.26 Ratings00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    8.1
    6 Ratings
    7% above category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring7.76 Ratings00 Ratings7.3103 Ratings
    Event/webinar marketing8.44 Ratings00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    8.8
    6 Ratings
    15% above category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns8.54 Ratings00 Ratings7.283 Ratings
    Social profile integration9.13 Ratings00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    8.0
    7 Ratings
    6% above category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards7.67 Ratings00 Ratings8.1118 Ratings
    Standard reports8.47 Ratings00 Ratings7.3123 Ratings
    Custom reports8.17 Ratings00 Ratings7.2100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Makesbridge and Metadata.io and Salesforce Agentforce Marketing
    Feature
    Makesbridge
    7.6
    6 Ratings
    0% below category average
    Metadata.io
    -
    Ratings
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    2% below category average
    API7.14 Ratings00 Ratings6.790 Ratings
    Role-based workflow & approvals8.15 Ratings00 Ratings6.689 Ratings
    Customizability7.26 Ratings00 Ratings6.8111 Ratings
    Integration with Salesforce.com8.26 Ratings00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings00 Ratings8.711 Ratings
    Third-party software integrations00 Ratings00 Ratings7.624 Ratings
    Best Alternatives
    MakesbridgeMetadata.ioAgentforce Marketing
    Small Businesses
    Vbout
    Score9.9 out of 10
    No answers on this topic
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    No answers on this topic
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    No answers on this topic
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MakesbridgeMetadata.ioAgentforce Marketing
    Likelihood to Recommend
    8.2
    (7 ratings)
    7.8
    (21 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    8.1
    (114 ratings)
    Usability
    8.8
    (2 ratings)
    -
    (0 ratings)
    8.5
    (37 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    10.0
    (11 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    9.6
    (9 ratings)
    Support Rating
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    5.5
    (1 ratings)
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    3.0
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (15 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    MakesbridgeMetadata.ioAgentforce Marketing
    Likelihood to Recommend
    Makesbridge Technology
    Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
    Read full review
    Metadata, Inc
    Metadata is well suited when you have a really large ad budget (>50k per month at least). This is because the power of metadata lies in the ability to quickly set up and run a large number of experiments (combinations of channel, audience, creative, and conversion assets). To evaluate these variations, all of them need a large number of impressions, clicks, and conversions to be statistically relevant. If your budget is smaller, you will either have a very small number of experiments (not fully utilizing the power of metadata), or your experiments will not have enough clicks to make informed decisions. We had expected a better explanation of this from metadata before signing up.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    Makesbridge Technology
    • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
    • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
    Read full review
    Metadata, Inc
    • Best paid ops tool I've ever used (and I've used a lot): we can launch a new LinkedIn & Facebook campaign in minutes.
    • Lead gen ops: no more dealing with broken zapier zaps, we are able to automate pushing native lead gen leads directly to our CRM.
    • Attribution: see influenced & triggered opportunities/CW deals
    • Multivariate testing: Metadata scales audience, ad, creative testing so you learn what performs much faster than manual process
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    Makesbridge Technology
    • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
    • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
    Read full review
    Metadata, Inc
    • If you don't have a large budget and audience it's hard to meaningfully optimize. If I have 4 ad creatives, to 2 audience groups on FB and LinkedIn, that creates 16 experiments, each of which needs an ample enough budget, say $40/day, that's now $640 per day or $19K per month.
    • Limited ability to edit ads after they've been launched. You usually have to stop the ad, clone it, and launch a new campaign.
    • Can't add new ads to existing campaigns which limits the ability to optimize. If I start an MD campaign with 4 ads, and in a few weeks we see that one is working well and the other 2 are not performing, I can pause those (or it can autopause by rules), but I can't add 2 more new creatives to the mix against the high performer. I'd have to either stop the high performer, and recreate it in a new campaign (losing likes and comments), OR - leave the high performer in the first campaign, and create. a second campaign with the new ones, which will only optimize against each other.
    • Limited to a single conversion event on a landing page. I'm not able to choose either a Demo Request OR a Sign-Up conversion, I can only choose one.
    • Google search ads are doable but aren't necessarily more feature-rich or easy-to use than native, so there's no value added to doing it through Metadata in my opinion aside from unifying ad reporting.
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    Makesbridge Technology
    Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
    Read full review
    Metadata, Inc
    No answers on this topic
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    Makesbridge Technology
    I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
    Read full review
    Metadata, Inc
    No answers on this topic
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
    Read full review
    Reliability and Availability
    Makesbridge Technology
    Their tech support staff is the BEST I have worked with!
    Read full review
    Metadata, Inc
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    Makesbridge Technology
    Best tech support in the software industry.
    Read full review
    Metadata, Inc
    No answers on this topic
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    Makesbridge Technology
    While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
    Read full review
    Metadata, Inc
    Metadata's customer support is a difference-maker! They really do care how well your campaigns perform and will help you improve them.
    Incentivized
    Read full review
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
    Read full review
    In-Person Training
    Makesbridge Technology
    No answers on this topic
    Metadata, Inc
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Online Training
    Makesbridge Technology
    No answers on this topic
    Metadata, Inc
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    Makesbridge Technology
    No answers on this topic
    Metadata, Inc
    No answers on this topic
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Alternatives Considered
    Makesbridge Technology
    Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
    Read full review
    Metadata, Inc
    We chose [Metadata.io] because it was a smaller company and could get more personalized attention. The price was better and they seemed more eager to support us. The feature set was what we were looking for and not more - it was exactly as robust as we needed it to be. Didn't want to pay for features we weren't going to use.
    Incentivized
    Read full review
    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Makesbridge Technology
    No answers on this topic
    Metadata, Inc
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
    Read full review
    Scalability
    Makesbridge Technology
    No answers on this topic
    Metadata, Inc
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
    Read full review
    Return on Investment
    Makesbridge Technology
    • Good customer service and allows us to use our leads without much restriction.
    • Price still considered quite high for a very small business like us.
    Read full review
    Metadata, Inc
    • Huge decrease in CPLs, CPMQL and Cost Per Opportunity
    • Big improvement in MQL to SQL rates
    • 90%+ of our leads from paid social now have valid business emails, before it was like 30%
    • Saving us hundreds of hours over the course of the next year doing daily manual optimization and budget management tasks for us so we can focus on strategy and testing new things
    Incentivized
    Read full review
    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
    Read full review
    ScreenShots

    Makesbridge Screenshots

    Screenshot of B2B marketing automation is mostly about delivering leads on a silver platter.  Your sales Reps reap the benefits of an automation platform that drives digital engagement, intelligently tags contacts based on rules and tells sales who to call.Screenshot of Sales reps view tags, scores and alert messages. They know what prospects are hot for because they can filter activity by web visits, email clicks and alerts messages.Screenshot of Maximize campaign response with dynamic content blocks.Screenshot of The world's easiest drag-and-drop HTML Editor speeds campaign and landing page production. There are dozens of mobile compatible templates to make publishing even easier!Screenshot of Marketers see how drip messages perform with opens, clicks, social shares, web visits generated and conversions. You can even view populations of who's taken action.Screenshot of X-Ray Vision of interest! Drill down into the report even further to see a complete history of a prospect's web visits history and duration spent on each page.

    Metadata.io Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.