ThreatDown, powered by Malwarebytes vs. Rubrik

I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.

Incentivized

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

• Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
• Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
• Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.

Incentivized

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• poor customer service
• dashboard says product is working EVEN THOUGH IT WAS NOT!
• slow response to concerns that should be easy to remedy
• creates baggage which caused certain computers and the network to run more slowly
• caused 3 computers on our network top have windows errors and network issues

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface

Incentivized

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.

Incentivized

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

Very easy to take in and pass on.

Incentivized

The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.

Incentivized

I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
• The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized