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ManageEngine OpManager vs. OpenText SiteScope vs. ScienceLogic AI Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score8.5 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    OpenText SiteScope

    Score6.5 out of 10
    N/AOpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A

    ScienceLogic AI Platform

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
    Pricing
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup Fee$245 per installationNo setup feeRequired
    Additional Details——ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
    More Pricing Information
    Community Pulse
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Considered Multiple Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    OpenText
    No answer on this topic
    ScienceLogic
    Chose ScienceLogic AI Platform
    In comparison to above tools specifically in terms of monitoring capabilities, ScienceLogic SL1 is way-way behind.

    A lot of features which were available in these suites may be in 2010s are still not available in 2020s.
    Incentivized
    Chose ScienceLogic AI Platform
    Quick deployment, easy administration, customization flexibity, AIOPS capabilities like anomaly detections, Correlations etc.. are good and quick support on tech issues
    Incentivized
    Chose ScienceLogic AI Platform
    In general EM7 stacks up well to other commercial products and open source products. Personally I have worked with well over 25 or 30 different monitoring products (probably 50 if you include product evaluations) and would rate EM7 around the top 75% as it applies to features …
    Incentivized
    Chose ScienceLogic AI Platform
    ScienceLogic is more feature rich and relatively easy to get into. For example, it is far superior to OpManager and PRTG in terms of features and capabilities. It is much easier to pick up compared to Zabbix. To enjoy a lot of function/features of ScienceLogic, you don't …
    Incentivized
    Chose ScienceLogic AI Platform
    Web scripting being able to emulate user experience.
    Incentivized
    Chose ScienceLogic AI Platform
    Currently, we are using both because ScienceLogic cannot handle Log Files or Web scripts.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    43 Answers
    No answers on this topic
    87%
    Would buy again
    81 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    No answers on this topic
    91%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    44 Answers
    No answers on this topic
    92%
    Happy with the feature set
    86 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    No answers on this topic
    81%
    Implementation went as expected
    58 Answers
    Features
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and OpenText SiteScope and ScienceLogic AI Platform
    Feature
    ManageEngine OpManager
    8.5
    45 Ratings
    7% above category average
    OpenText SiteScope
    -
    Ratings
    ScienceLogic AI Platform
    -
    Ratings
    Automated network device discovery8.944 Ratings00 Ratings00 Ratings
    Network monitoring9.242 Ratings00 Ratings00 Ratings
    Baseline threshold calculation7.441 Ratings00 Ratings00 Ratings
    Alerts9.244 Ratings00 Ratings00 Ratings
    Network capacity planning7.333 Ratings00 Ratings00 Ratings
    Packet capture analysis8.930 Ratings00 Ratings00 Ratings
    Network mapping8.334 Ratings00 Ratings00 Ratings
    Customizable reports8.643 Ratings00 Ratings00 Ratings
    Wireless infrastructure monitoring7.731 Ratings00 Ratings00 Ratings
    Hardware health monitoring9.245 Ratings00 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of ManageEngine OpManager and OpenText SiteScope and ScienceLogic AI Platform
    Feature
    ManageEngine OpManager
    -
    Ratings
    OpenText SiteScope
    8.1
    6 Ratings
    3% above category average
    ScienceLogic AI Platform
    -
    Ratings
    Application monitoring00 Ratings6.16 Ratings00 Ratings
    Database monitoring00 Ratings8.25 Ratings00 Ratings
    Threshold alerts00 Ratings8.96 Ratings00 Ratings
    Predictive capabilities00 Ratings7.94 Ratings00 Ratings
    Application performance management console00 Ratings8.04 Ratings00 Ratings
    Collaboration tools00 Ratings7.34 Ratings00 Ratings
    Out-of-the box templates to monitor applications00 Ratings8.76 Ratings00 Ratings
    Application dependency mapping and thresholding00 Ratings8.86 Ratings00 Ratings
    Virtualization monitoring00 Ratings9.15 Ratings00 Ratings
    Server availability and performance monitoring00 Ratings8.86 Ratings00 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.95 Ratings00 Ratings
    IT Asset Discovery00 Ratings6.65 Ratings00 Ratings
    AIOps Features
    Comparison of AIOps Features features of ManageEngine OpManager and OpenText SiteScope and ScienceLogic AI Platform
    Feature
    ManageEngine OpManager
    -
    Ratings
    OpenText SiteScope
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    Monitoring and Alerting00 Ratings00 Ratings8.225 Ratings
    Performance Analytics00 Ratings00 Ratings7.826 Ratings
    Incident Management00 Ratings00 Ratings6.626 Ratings
    Service Desk Integration00 Ratings00 Ratings7.525 Ratings
    Root Cause Analysis00 Ratings00 Ratings7.721 Ratings
    Capacity Planning Tool00 Ratings00 Ratings7.222 Ratings
    Configuration and Change Management00 Ratings00 Ratings7.723 Ratings
    Automated Remediation00 Ratings00 Ratings7.620 Ratings
    Collaboration and Communication00 Ratings00 Ratings8.020 Ratings
    Threat Intelligence00 Ratings00 Ratings7.419 Ratings
    Best Alternatives
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
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    Score8.8 out of 10
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    Medium-sized Companies
    PingPlotter
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    Score7.6 out of 10
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    Enterprises
    Nmap
    Score8.7 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Likelihood to Recommend
    8.6
    (45 ratings)
    6.9
    (6 ratings)
    8.0
    (228 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    8.5
    (24 ratings)
    Usability
    8.9
    (12 ratings)
    8.0
    (1 ratings)
    9.6
    (15 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (14 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    8.1
    (7 ratings)
    6.0
    (1 ratings)
    6.6
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (8 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    6.4
    (99 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (15 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (7 ratings)
    User Testimonials
    ManageEngine OpManagerOpenText SiteScopeScienceLogic AI Platform
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    OpenText
    SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    OpenText
    • Alerts can be configured as per business requirement.
    • It can take remedial action, when defined for a particular situation.
    • Severity, priority of tickets which are created upon a trigger can be well defined.
    • The teams which need to be alerted can be configured in the tool itself, in case of any event.
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    OpenText
    • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
    • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
    • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    OpenText
    No answers on this topic
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    OpenText
    Very straightforward and easy to use once you get past the short learning curve.
    Incentivized
    Read full review
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    Reliability and Availability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Performance
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
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    OpenText
    Can't really answer this. Setup was easy and no support has really been used at this point.
    Incentivized
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    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
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    OpenText
    SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
    Incentivized
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    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Scalability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    OpenText
    • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
    Incentivized
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    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard