Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Microsoft Planner
Score 7.5 out of 10
N/A
Microsoft Planner is presented as a solution to organize teamwork with intuitive, collaborative, visual task management. With it, users can create Kanban boards using task cards with files, checklists, and labels. Users can collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
MattermostMicrosoft PlannerSmartsheet
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
MattermostMicrosoft PlannerSmartsheet
Free Trial
YesNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
MattermostMicrosoft PlannerSmartsheet
Considered Multiple Products
Mattermost

No answer on this topic

Microsoft Planner
Chose Microsoft Planner
Compared to the other options, we already had access to Microsoft Planner, preconfigured accounts, and support and ordination from tech internally to use it. We previously used Wrike, I wanted to use Asana, and other people in the organisation either used Microsoft Project, or …
Smartsheet
Chose Smartsheet
It allows team collaboration.
Project monitoring is very easy.
Dashboards are very good for the project reporting.
Features
MattermostMicrosoft PlannerSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.2
47 Ratings
5% above category average
Microsoft Planner
-
Ratings
Smartsheet
9.1
129 Ratings
16% above category average
Task Management8.235 Ratings00 Ratings9.8126 Ratings
Gantt Charts7.59 Ratings00 Ratings9.0109 Ratings
Scheduling7.69 Ratings00 Ratings9.8111 Ratings
Workflow Automation8.527 Ratings00 Ratings9.1100 Ratings
Mobile Access8.443 Ratings00 Ratings8.096 Ratings
Search8.924 Ratings00 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings00 Ratings
Resource Management00 Ratings00 Ratings9.9108 Ratings
Team Collaboration00 Ratings00 Ratings10.0122 Ratings
Support for Agile Methodology00 Ratings00 Ratings8.881 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings9.079 Ratings
Document Management00 Ratings00 Ratings9.2101 Ratings
Email integration00 Ratings00 Ratings9.1100 Ratings
Timesheet Tracking00 Ratings00 Ratings9.762 Ratings
Change request and Case Management00 Ratings00 Ratings8.169 Ratings
Budget and Expense Management00 Ratings00 Ratings8.175 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.5
50 Ratings
6% above category average
Microsoft Planner
-
Ratings
Smartsheet
-
Ratings
Chat9.450 Ratings00 Ratings00 Ratings
Notifications8.350 Ratings00 Ratings00 Ratings
Discussions9.247 Ratings00 Ratings00 Ratings
Surveys9.030 Ratings00 Ratings00 Ratings
Internal knowledgebase8.833 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.9
28 Ratings
10% above category average
Microsoft Planner
-
Ratings
Smartsheet
-
Ratings
Versioning7.911 Ratings00 Ratings00 Ratings
Video files9.322 Ratings00 Ratings00 Ratings
Audio files9.322 Ratings00 Ratings00 Ratings
Document collaboration7.918 Ratings00 Ratings00 Ratings
Access control9.922 Ratings00 Ratings00 Ratings
Advanced security features9.019 Ratings00 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings00 Ratings
Device sync10.016 Ratings00 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Mattermost
-
Ratings
Microsoft Planner
-
Ratings
Smartsheet
8.0
66 Ratings
3% above category average
Quotes/estimates00 Ratings00 Ratings8.144 Ratings
Invoicing00 Ratings00 Ratings7.637 Ratings
Project & financial reporting00 Ratings00 Ratings8.760 Ratings
Integration with accounting software00 Ratings00 Ratings7.632 Ratings
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User Ratings
MattermostMicrosoft PlannerSmartsheet
Likelihood to Recommend
7.8
(49 ratings)
7.5
(28 ratings)
9.3
(146 ratings)
Likelihood to Renew
6.4
(7 ratings)
10.0
(2 ratings)
9.0
(24 ratings)
Usability
6.4
(6 ratings)
7.7
(12 ratings)
9.2
(17 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
8.1
(45 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
10.0
(6 ratings)
Ease of integration
7.3
(34 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
MattermostMicrosoft PlannerSmartsheet
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Microsoft
There are a few examples where MS Planner would be suitable for employees at a mature organization. In my opinion, if you have Outlook or Teams, you already have built-in calendars and to-do lists. If you need a project management tool, you have two options: either pay for MS Project or use an alternative tool like Monday, Asana, or Jira. Regardless, their free versions are much more sophisticated than Microsoft's (MS Planner). Any team wishing to put together a halfway-decent project management board will need to look elsewhere, as MS Planner is only suitable for a personal to-do list.
Read full review
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
Read full review
Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Microsoft
  • I love the ability to tag and untag others as needed
  • I love the ability to customize the tag labels and that there are so many options
  • I love the ability to add comments and it notifies the others tagged in the task
  • I love that the task description can be changed as needed without notification to others assigned to the task
Read full review
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Microsoft
  • Would be nice to see a calendar view instead of a list view
  • Permissions aren't configurable, anyone can delete any task at any time and there is no recycle bin
  • Notifications aren't great, you have to be attached as an owner to a task to see comments and be notified of changes, and even then notifications aren't shown for a lot of things
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Microsoft
It is a very useful tool that brings teams in sync with one another. The integration with other Microsoft products makes it an obvious choice because you don't have to purchase a license for a completely different tool that doesn't have cross-functional capabilities with the software you already use on a daily basis.
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
Mattermost
Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
Read full review
Microsoft
The board-and-bucket layout makes it easy to organize tasks, track progress, and prioritize work at a glance, even for first-time users. I also appreciate how Planner seamlessly integrates with tools like Teams, Outlook, and SharePoint, enabling users to collaborate, schedule tasks, and access their plans without needing to switch platforms. I also like how it’s accessible not only on desktops, but also on mobile devices.
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review
Microsoft
No answers on this topic
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Microsoft
No answers on this topic
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Microsoft
Many areas of the company still use Trello to organize their activities and tasks, but gradually Microsoft Planner must replace the activities. Users are often "attached" to familiar technologies, but Office 365 takes advantage of the more organized use of the tools. This year we will not renew the Trello contract.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Microsoft
  • In my experience, productivity is negatively impacted because assigning subtasks aren't clear on Microsoft Planner
  • Managers aren't able to track direct reports' tasks across multiple boards -- leading to poor visibility for us
  • Notifications aren't always sent to inbox, so you rely on people's own project management skills to follow the communication on tasks they're assigned to. In my experience, this leads to missed deadlines impacting customer relationships.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.