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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Manager

    Score7.1 out of 10
    N/AMeta Business Manager (formerly Facebook Business Manager, or Pages Manager) is a mobile app that supports management of up to 50 Facebook pages from a smart phone or tablet, allowing social media managers to see activity, post updates, and respond immediately to customers.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Meta Business ManagerSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Meta Business ManagerSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Meta Business ManagerSAP Commerce Cloud
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    20 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    19 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    20 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    76%
    Lived up to sales and marketing promises
    16 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    73%
    Implementation went as expected
    16 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    Meta Business ManagerSAP Commerce Cloud
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    5.7
    44 Ratings
    29% below category average
    SAP Commerce Cloud
    -
    Ratings
    Boolean keyword searches5.427 Ratings00 Ratings
    Filtering out noise/spam4.134 Ratings00 Ratings
    Sentiment analysis5.829 Ratings00 Ratings
    Broad channel coverage7.432 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    7.0
    60 Ratings
    15% below category average
    SAP Commerce Cloud
    -
    Ratings
    Content planning and scheduling7.860 Ratings00 Ratings
    Audience targeting7.957 Ratings00 Ratings
    Content optimization6.855 Ratings00 Ratings
    Workflow management5.645 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    7.1
    52 Ratings
    14% below category average
    SAP Commerce Cloud
    -
    Ratings
    Automated routing and prioritization7.242 Ratings00 Ratings
    Customer interaction histories7.547 Ratings00 Ratings
    Bulk actions6.734 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    7.7
    57 Ratings
    0% below category average
    SAP Commerce Cloud
    -
    Ratings
    Lead generation7.748 Ratings00 Ratings
    Content marketing7.752 Ratings00 Ratings
    Paid media management7.949 Ratings00 Ratings
    Campaigns and promotions7.653 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    5.8
    60 Ratings
    36% below category average
    SAP Commerce Cloud
    -
    Ratings
    Twitter5.512 Ratings00 Ratings
    Facebook8.359 Ratings00 Ratings
    LinkedIn5.512 Ratings00 Ratings
    Google+5.57 Ratings00 Ratings
    Instagram7.945 Ratings00 Ratings
    Pinterest1.07 Ratings00 Ratings
    YouTube6.514 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    6.9
    58 Ratings
    11% below category average
    SAP Commerce Cloud
    -
    Ratings
    Campaign success analytics7.757 Ratings00 Ratings
    Real-time tracking7.353 Ratings00 Ratings
    Competitor analysis5.736 Ratings00 Ratings
    Account management
    Comparison of Account management features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    7.9
    59 Ratings
    0% below category average
    SAP Commerce Cloud
    -
    Ratings
    Role-based user permissions & privileges7.656 Ratings00 Ratings
    Mobile access8.356 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Meta Business Manager and SAP Commerce Cloud
    Feature
    Meta Business Manager
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    Meta Business ManagerSAP Commerce Cloud
    Small Businesses
    Sendible
    Score7.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business ManagerSAP Commerce Cloud
    Likelihood to Recommend
    6.2
    (60 ratings)
    8.0
    (104 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (5 ratings)
    Usability
    6.1
    (26 ratings)
    8.0
    (38 ratings)
    Support Rating
    6.1
    (14 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Meta Business ManagerSAP Commerce Cloud
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Manger is well suited for large/medium and small organisations with single or multiple stake holders and products. It works very efficiently. Cases where app events are defined for android and iOS, it work wonders for campaign measurement and campaign level targeting. Meta Business Manager is very appropriate for running financial, educational, real estate, e-commerce related ads. Meta Business Manager is not appropriate if you have are into enterprise sales.
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Meta Platforms Inc
    • Helps drive more efficient CPCs and CPMs than other social channels
    • Targets users outside of working hours
    • Helps grow Retargeting pools to use on other channels
    • Meta Business Manager's AI does a great job in identifying our ICP based off intent signals
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Meta Platforms Inc
    • You have to look in multiple places for a full range of analytics
    • The way it handles ad spend can be unpredictable, so if you're on a budget, you have to make sure you're really watching your ad spend
    • For as much as Meta Business Manager pushes stories, reels, etc., the editing tools for this kind of content are limited or nonexistent.
    Incentivized
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
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    Likelihood to Renew
    Meta Platforms Inc
    No answers on this topic
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Meta Platforms Inc
    The UI is easy and intuitive for any beginner, but it also has a lot of depth for more advanced users. There have been very few cases where I could not do something I wanted to do regarding media buying. However, there are big limitations regarding account management, admin settings, and user appeals.
    Incentivized
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Support Rating
    Meta Platforms Inc
    Facebook is notoriously difficult to access for help and FBM is no exception. Only the chat feature will get someone in touch with you and then there is very limited help. The most they do is send links from their 'help section' without really offering much help at all. Business owners and directors need a person on the phone that can understand the problem and help fix it, not 'helpful links that have already been tried.
    Incentivized
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Implementation Rating
    Meta Platforms Inc
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Alternatives Considered
    Meta Platforms Inc
    Facebook is a well-known platform that has to be utilized. It allows us to reach so many new customers and potential patients for our clients. As well as allows us to interact with them consistently and keep them informed or advertise to a new niche of people. The best part about Facebook Business Manager is its usability and reach!
    Read full review
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Meta Platforms Inc
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Return on Investment
    Meta Platforms Inc
    • Pro: It gives me a central place to manage my Page.
    • Pro: There are a lot of options to take advantage of, like Ads, available, which I hope to use more in the future.
    • Pro: The pixel has allowed me to connect Facebook data with my website, and has been a good referral source.
    • Con: There is so much I don't use because it is so complicated. I know I could get more use of it, but it's not going to happen anytime soon, and probably without help.
    Incentivized
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
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    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts