Microsoft 365 vs. Shopify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Shopify
Score 8.8 out of 10
N/A
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
$39
per month
Pricing
Microsoft 365Shopify
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Basic Shopify
$39
per month
Grow
$105
per month
Advanced
$399
per month
Shopify Plus
2,000
per month
Shopify Plus
2,300
per month
Offerings
Pricing Offerings
Microsoft 365Shopify
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.A 25% discount is offered for annual billing.
More Pricing Information
Community Pulse
Microsoft 365Shopify
Considered Both Products
Microsoft 365

No answer on this topic

Shopify
Chose Shopify
Cost, flexibility and time to market are all beneficial reasons why we chose Shopify for our platform. They also have local US customer support which is a necessity, versus Swedish support in a different time zone. Would definitely recommend. Also the UI is easier to learn for …
Chose Shopify
Magento is more serious; you'll need support from your digital agency and a retainer for promotions and updates.

WooCommerce is good but becomes expensive with all the extras that shopify has out of the box. And this relies on WordPress which you'll need to maintain and keep …
Chose Shopify
I looked at both Wix and Squarespace. I felt Wix was a little too complicated for me to use as I only have a fairly basic knowledge of web development. And while Squarespace was easy to use and looked better than Shopify, its pricing was a little bit on the higher side. I felt …
Chose Shopify
Shopify seemed to be more intuitive and more customizable. It seemed to fit a little more in what the company sought, and ended up being our choice, even despite a higher price. The company ended up opting for Shopify by putting everything in the balance and deciding that its …
Features
Microsoft 365Shopify
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Microsoft 365
-
Ratings
Shopify
8.5
148 Ratings
9% above category average
Product catalog & listings00 Ratings8.9148 Ratings
Product management00 Ratings8.3146 Ratings
Bulk product upload00 Ratings8.4124 Ratings
Branding00 Ratings8.5145 Ratings
Mobile storefront00 Ratings9.0141 Ratings
Product variations00 Ratings8.1138 Ratings
Website integration00 Ratings8.8139 Ratings
Visual customization00 Ratings8.6145 Ratings
CMS00 Ratings7.6117 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Microsoft 365
-
Ratings
Shopify
8.5
140 Ratings
11% above category average
Abandoned cart recovery00 Ratings8.2130 Ratings
Checkout user experience00 Ratings8.7138 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Microsoft 365
-
Ratings
Shopify
9.5
142 Ratings
14% above category average
eCommerce security00 Ratings9.5142 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Microsoft 365
-
Ratings
Shopify
8.4
145 Ratings
9% above category average
Promotions & discounts00 Ratings8.8139 Ratings
Personalized recommendations00 Ratings8.432 Ratings
SEO00 Ratings8.0134 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Microsoft 365
-
Ratings
Shopify
8.1
146 Ratings
2% above category average
Multi-site management00 Ratings6.719 Ratings
Order processing00 Ratings9.0143 Ratings
Inventory management00 Ratings7.6142 Ratings
Shipping00 Ratings8.3134 Ratings
Custom functionality00 Ratings8.7135 Ratings
Best Alternatives
Microsoft 365Shopify
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.8 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365Shopify
Likelihood to Recommend
7.9
(243 ratings)
8.5
(161 ratings)
Likelihood to Renew
9.5
(6 ratings)
10.0
(16 ratings)
Usability
7.7
(13 ratings)
8.5
(15 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.9
(54 ratings)
10.0
(3 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(2 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Microsoft 365Shopify
Likelihood to Recommend
Microsoft
Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
Read full review
Shopify
Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
Read full review
Pros
Microsoft
  • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
  • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
  • Spreadsheets - what more is there to say?
Read full review
Shopify
  • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
  • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
  • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
Read full review
Cons
Microsoft
  • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
  • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
  • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
Read full review
Shopify
  • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
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Likelihood to Renew
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Shopify
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Read full review
Usability
Microsoft
It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
Read full review
Shopify
It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
Shopify
Shopify support is always available when you need them.
Read full review
Performance
Microsoft
No answers on this topic
Shopify
Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
Read full review
Support Rating
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Shopify
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
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Online Training
Microsoft
No answers on this topic
Shopify
Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
Read full review
Implementation Rating
Microsoft
Everything works and I use it all the time.
Read full review
Shopify
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Read full review
Alternatives Considered
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
Read full review
Shopify
Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
Read full review
Scalability
Microsoft
No answers on this topic
Shopify
Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
Read full review
Return on Investment
Microsoft
  • It has helped keep the high-energy culture my company has since it allows easy communication and calls.
  • Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
  • positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
Read full review
Shopify
  • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
  • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
  • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
  • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
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ScreenShots