Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Access
Score 7.5 out of 10
N/A
Microsoft Access is a database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-development tools.
$139.99
per PC
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
SAP Business One
Score 8.3 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
Pricing
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Editions & Modules
Microsoft Access
$139.99
per PC
No answers on this topic
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
Offerings
Pricing Offerings
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Considered Multiple Products
Microsoft Access
Chose Microsoft Access
I am sure there are other database systems, but for us we built mono focused systems to other products would have been web/cloud based HRIS systems.
Microsoft Dynamics 365
Chose Microsoft Dynamics 365
Our business switched from a year long Salesforce deployment to Microsoft Dynamics 365 Online in order to bring the program/project's data and database management in-house, eliminating the need for a Salesforce implementation consultant and resulting in significant cost …
Chose Microsoft Dynamics 365
Prior to deciding to purchase Mircosoft Dynamics CRM, our company looked into SugarCRM and Salesforce.com. We discovered that Salesforce would not prove across the board support of all the products we were currently using, namely SharePoint. In regards to SugarCRM, the annual …
SAP Business One
Chose SAP Business One
SAP Business One is a good fit for an organization that wants to transform its business operation with a reasonable cost for migration from the legacy system. SAP Business One can match and support the organization needs because it has most of the best business practices …
Chose SAP Business One
We did not use many ERP systems yet so I'm unable to go to much in detail. We tested some and the main issue was the pricing.
Good alternatives would be Oracle NETSUITE, Microsoft Dynamics if your company is Microsoft based with al the other programs (great integrations). And …
Chose SAP Business One
This tool is ideal for companies that are dedicated to the management of wholesale sales, marketing and distribution of retail products, the way it integrates inventory management tools, marketing, sales, as well as the management and projection of client portfolio is ideal for …
Chose SAP Business One
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not …
Features
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Relational Databases
Comparison of Relational Databases features of Product A and Product B
Microsoft Access
7.7
3 Ratings
3% below category average
Microsoft Dynamics 365
-
Ratings
SAP Business One
-
Ratings
ACID compliance7.02 Ratings00 Ratings00 Ratings
Database monitoring8.02 Ratings00 Ratings00 Ratings
Database locking8.03 Ratings00 Ratings00 Ratings
Encryption7.02 Ratings00 Ratings00 Ratings
Disaster recovery7.73 Ratings00 Ratings00 Ratings
Flexible deployment8.02 Ratings00 Ratings00 Ratings
Multiple datatypes8.03 Ratings00 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
SAP Business One
-
Ratings
Customer data management / contact management00 Ratings7.981 Ratings00 Ratings
Workflow management00 Ratings7.980 Ratings00 Ratings
Territory management00 Ratings7.160 Ratings00 Ratings
Opportunity management00 Ratings7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.079 Ratings00 Ratings
Contract management00 Ratings7.961 Ratings00 Ratings
Quote & order management00 Ratings7.458 Ratings00 Ratings
Interaction tracking00 Ratings8.171 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
SAP Business One
-
Ratings
Case management00 Ratings7.863 Ratings00 Ratings
Call center management00 Ratings7.850 Ratings00 Ratings
Help desk management00 Ratings8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
SAP Business One
-
Ratings
Lead management00 Ratings7.672 Ratings00 Ratings
Email marketing00 Ratings8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
SAP Business One
-
Ratings
Task management00 Ratings8.171 Ratings00 Ratings
Billing and invoicing management00 Ratings8.054 Ratings00 Ratings
Reporting00 Ratings8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
SAP Business One
-
Ratings
Forecasting00 Ratings7.667 Ratings00 Ratings
Pipeline visualization00 Ratings7.773 Ratings00 Ratings
Customizable reports00 Ratings7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
SAP Business One
9.8
40 Ratings
28% above category average
Custom fields00 Ratings7.678 Ratings00 Ratings
Custom objects00 Ratings7.572 Ratings00 Ratings
Scripting environment00 Ratings7.956 Ratings00 Ratings
API for custom integration00 Ratings7.861 Ratings9.738 Ratings
Plug-ins00 Ratings00 Ratings9.937 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
SAP Business One
9.7
44 Ratings
15% above category average
Single sign-on capability00 Ratings8.869 Ratings9.636 Ratings
Role-based user permissions00 Ratings8.770 Ratings9.943 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
SAP Business One
-
Ratings
Social data00 Ratings7.843 Ratings00 Ratings
Social engagement00 Ratings7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
SAP Business One
-
Ratings
Marketing automation00 Ratings7.665 Ratings00 Ratings
Compensation management00 Ratings6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
SAP Business One
-
Ratings
Mobile access00 Ratings6.856 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
9.9
12 Ratings
29% above category average
Pay calculation00 Ratings00 Ratings10.011 Ratings
Benefit plan administration00 Ratings00 Ratings10.09 Ratings
Direct deposit files00 Ratings00 Ratings9.510 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.9
45 Ratings
19% above category average
Dashboards00 Ratings00 Ratings8.640 Ratings
Standard reports00 Ratings00 Ratings9.145 Ratings
Custom reports00 Ratings00 Ratings8.941 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
5.9
46 Ratings
26% below category average
Accounts payable00 Ratings00 Ratings9.746 Ratings
Accounts receivable00 Ratings00 Ratings9.945 Ratings
Global Financial Support00 Ratings00 Ratings9.428 Ratings
Primary and Secondary Ledgers00 Ratings00 Ratings8.831 Ratings
Journals and Reconciliations00 Ratings00 Ratings9.638 Ratings
Configurable Accounting00 Ratings00 Ratings9.436 Ratings
Standardized Processes00 Ratings00 Ratings9.641 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
9.3
45 Ratings
16% above category average
Inventory tracking00 Ratings00 Ratings9.645 Ratings
Automatic reordering00 Ratings00 Ratings9.731 Ratings
Location management00 Ratings00 Ratings9.941 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
7.8
43 Ratings
0% below category average
Pricing00 Ratings00 Ratings9.541 Ratings
Order entry00 Ratings00 Ratings9.843 Ratings
Credit card processing00 Ratings00 Ratings8.524 Ratings
Cost of goods sold00 Ratings00 Ratings9.542 Ratings
Order Orchestration00 Ratings00 Ratings9.933 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
7.3
39 Ratings
2% below category average
Billing Management00 Ratings00 Ratings9.534 Ratings
Cash and Asset Management00 Ratings00 Ratings9.830 Ratings
Travel & Expense Management00 Ratings00 Ratings9.323 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings9.528 Ratings
Period Close00 Ratings00 Ratings9.535 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
7.0
19 Ratings
8% below category average
Budgeting and Forecasting00 Ratings00 Ratings7.017 Ratings
Project Costing00 Ratings00 Ratings7.016 Ratings
Cost Capture00 Ratings00 Ratings7.016 Ratings
Capital Project Management00 Ratings00 Ratings7.011 Ratings
Customer Contract Compliance00 Ratings00 Ratings7.014 Ratings
Project Revenue Recognition00 Ratings00 Ratings6.116 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.9
17 Ratings
24% above category average
Project Planning and Scheduling00 Ratings00 Ratings9.616 Ratings
Task Insight for Project Managers00 Ratings00 Ratings9.413 Ratings
Project Mobile Functionality00 Ratings00 Ratings8.312 Ratings
Definable Resource Pools00 Ratings00 Ratings9.110 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.4
16 Ratings
13% above category average
Award Lifecycle Management00 Ratings00 Ratings10.010 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.5
19 Ratings
19% above category average
Bids Analyzed and Compared00 Ratings00 Ratings9.612 Ratings
Contract Authoring00 Ratings00 Ratings10.013 Ratings
Contract Repository00 Ratings00 Ratings9.011 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings9.515 Ratings
Supplier Management00 Ratings00 Ratings9.514 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.5
11 Ratings
25% above category average
Risk Repository00 Ratings00 Ratings9.29 Ratings
Control Management00 Ratings00 Ratings8.910 Ratings
Control Efficiency Assessments00 Ratings00 Ratings8.99 Ratings
Issue Detection00 Ratings00 Ratings8.910 Ratings
Remediation and Certification00 Ratings00 Ratings10.07 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
7.9
25 Ratings
14% above category average
Transportation Planning and Optimization00 Ratings00 Ratings9.417 Ratings
Transportation Execution Management00 Ratings00 Ratings9.015 Ratings
Trade and Customs Management00 Ratings00 Ratings9.315 Ratings
Fulfillment Management00 Ratings00 Ratings8.718 Ratings
Warehouse Workforce Management00 Ratings00 Ratings9.116 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
8.8
21 Ratings
17% above category average
Production Process Design00 Ratings00 Ratings8.519 Ratings
Production Management00 Ratings00 Ratings10.019 Ratings
Configuration Management00 Ratings00 Ratings8.515 Ratings
Work Execution00 Ratings00 Ratings8.917 Ratings
Manufacturing Costs00 Ratings00 Ratings9.117 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
7.8
27 Ratings
9% above category average
Forecasting00 Ratings00 Ratings8.325 Ratings
Inventory Planning00 Ratings00 Ratings8.127 Ratings
Performance Monitoring00 Ratings00 Ratings7.921 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Access
-
Ratings
Microsoft Dynamics 365
-
Ratings
SAP Business One
9.5
19 Ratings
27% above category average
Proposal Management00 Ratings00 Ratings7.515 Ratings
Product Master Data Management00 Ratings00 Ratings9.217 Ratings
Best Alternatives
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Small Businesses
InterSystems IRIS
InterSystems IRIS
Score 7.9 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
InterSystems IRIS
InterSystems IRIS
Score 7.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
SAP IQ
SAP IQ
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Likelihood to Recommend
5.0
(99 ratings)
7.6
(103 ratings)
8.5
(50 ratings)
Likelihood to Renew
10.0
(15 ratings)
8.0
(20 ratings)
4.6
(9 ratings)
Usability
7.0
(5 ratings)
7.5
(33 ratings)
8.7
(14 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
6.4
(5 ratings)
8.0
(11 ratings)
9.0
(11 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
7.7
(2 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
4.5
(2 ratings)
Implementation Rating
10.0
(1 ratings)
9.2
(4 ratings)
2.8
(24 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.8
(3 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
9.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft AccessMicrosoft Dynamics 365SAP Business One
Likelihood to Recommend
Microsoft
As a Material Purchasing/Planning/inventory tracking application, Microsoft Access serves its purpose well. It's presentation is clean, data entry is simple and the ability to customize search fields is welcome. It does, however, come with some caveats; namely, when setting search filters and the need arises to back up a step or two, with Microsoft Access you have to reset, or "clear all", adding extra steps/time to a query.
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review
Pros
Microsoft
  • Very easy to create entity-relationship diagrams for various tables and designing mock layouts.
  • Really easy to navigate as it hold[s] the classic Microsoft UI. Another good thing is that it comes with the complete MS Office Suite.
  • It is really fast when joining multiple tables no matter what type of join.
  • Works on pretty much same SQL scripts so no need to learn a new language!
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
Cons
Microsoft
  • Microsoft Access has not really changed at all for several years. It might be nice to see some upgrades and changes.
  • The help info is often not helpful. Need more tutorials for Microsoft Access to show how to do specific things.
  • Be careful naming objects such as tables, forms, etc. Names that are too long can get cut off in dialog boxes to choose a table, form, report, etc. So, I wish they would have resizable dialog boxes to allow you to see objects with long names.
  • I wish it could show me objects that are not in use in the database for current queries, tables, reports, forms, and macros. That way unused objects can be deleted without worrying about losing a report or query because you deleted the underlying object.
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
Read full review
Likelihood to Renew
Microsoft
I and the rest of my team will renew our Microsoft Access in the future because we use and maintain many different applications and databases created using Microsoft Access so we will need to maintain them in the future. Additionally, it is a standard at our place of work so it is at $0 cost to us to use. Another reason for renewing Microsoft Access is that we just don' t have the resources needed to extend into a network of users so we need to remain a single-desktop application at this time.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review
Usability
Microsoft
Microsoft Access is easy to use. It is compatible with spreadsheets. It is a very good data management tool. There is scope to save a large amount of data in one place. For using this database, one does not need much training, can be shared among multiple users. This database has to sort and filtering features which seem to be very useful.
Read full review
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Read full review
Reliability and Availability
Microsoft
I don't think the program has ever failed me. It is one of those programs where there is always a solution if you know where to look.
Read full review
Microsoft
No answers on this topic
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Read full review
Performance
Microsoft
No answers on this topic
Microsoft
No answers on this topic
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Read full review
Support Rating
Microsoft
While I have never contacted Microsoft directly for product support, for some reason there's a real prejudice against MS Access among most IT support professionals. They are usually discouraging when it comes to using MS Access. Most of this is due to their lack of understanding of MS Access and how it can improve one's productivity. If Microsoft invested more resources towards enhancing and promoting the use of MS Access then maybe things would be different.
Read full review
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Read full review
SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Read full review
In-Person Training
Microsoft
No answers on this topic
Microsoft
No answers on this topic
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Read full review
Online Training
Microsoft
No answers on this topic
Microsoft
No answers on this topic
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Read full review
Implementation Rating
Microsoft
there is no key idea, since it is easy to implement Microsoft Access
Read full review
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Read full review
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Read full review
Alternatives Considered
Microsoft
Excel is a fantastic - robust application that can do so much so easily. Its easy to train and understand. However - excel does not provide a reporting function and that is typically where we will suggest a move to [Microsoft] Access. [Microsoft] Access requires a little more knowledge of data manipulation.
Read full review
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
Read full review
SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Read full review
Contract Terms and Pricing Model
Microsoft
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
SAP
No answers on this topic
Scalability
Microsoft
No answers on this topic
Microsoft
No answers on this topic
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Read full review
Professional Services
Microsoft
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
Read full review
SAP
No answers on this topic
Return on Investment
Microsoft
  • Not having to recreate queries or reports every time you want to use them.
  • Once an item is created and saved as part of the database, you save manpower by not having to recreate them.
  • ROI from a usability standpoint is great. Solid product with great functionality that requires low maintenance usually.
Read full review
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
Read full review
ScreenShots