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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Webexpenses

    Score8.7 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses platform includes both desktop…

    $10.13

    per month per user

    Pricing
    Microsoft Dynamics 365Webexpenses
    Editions & Modules
    No answers on this topic
    Essential
    $10.13
    per month per user
    Scale
    $12.15
    per month per user
    Pro
    $18
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Webexpenses
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$250 one-time fee per installation
    Additional Details—These USD amounts are approximate and provided for guidance only. As exchange rates fluctuate daily with market movements, the actual USD equivalent will vary over time and may differ at the point of transaction or when a formal USD price list is established.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Webexpenses
    Considered Both Products
    Microsoft
    No answer on this topic
    Webexpenses
    Chose Webexpenses
    For me, Webexpenses is slightly better than Concur, but I was not involved in selecting it over Concur.
    Incentivized
    Chose Webexpenses
    None
    Incentivized
    Chose Webexpenses
    Webexpenses looked better and more easy to use.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    94%
    Would buy again
    650 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    98%
    Delivers good value for the price
    344 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    96%
    Happy with the feature set
    675 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    98%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    96%
    Implementation went as expected
    240 Answers
    Features
    Microsoft Dynamics 365Webexpenses
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Webexpenses
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Webexpenses
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Webexpenses
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Webexpenses
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Webexpenses
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Webexpenses
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Webexpenses
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Webexpenses
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Webexpenses
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Webexpenses
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Webexpenses
    8.5
    161 Ratings
    3% above category average
    Employee Expense Reporting00 Ratings8.7161 Ratings
    Corporate Card Reconciliation00 Ratings8.274 Ratings
    Payment Management
    Comparison of Payment Management features of Microsoft Dynamics 365 and Webexpenses
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Webexpenses
    8.4
    150 Ratings
    5% above category average
    Customizable Approval Policies00 Ratings8.4112 Ratings
    Financial Document Management00 Ratings7.737 Ratings
    Payment Status Tracking00 Ratings8.9140 Ratings
    Payment Audit Trail00 Ratings8.9114 Ratings
    Duplicate Bill Detection00 Ratings8.038 Ratings
    Advanced OCR00 Ratings7.825 Ratings
    Electronic Funds Transfer00 Ratings8.883 Ratings
    Best Alternatives
    Microsoft Dynamics 365Webexpenses
    Small Businesses
    Salesflare
    Score10 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Webexpenses
    Likelihood to Recommend
    7.9
    (104 ratings)
    8.7
    (824 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.4
    (50 ratings)
    Usability
    7.8
    (34 ratings)
    8.6
    (824 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    8.0
    (11 ratings)
    8.5
    (377 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (5 ratings)
    Online Training
    7.5
    (2 ratings)
    9.8
    (6 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    8.6
    (20 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (9 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (11 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Microsoft Dynamics 365Webexpenses
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Webexpenses
    Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Webexpenses
    • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
    • Would be ideal to have an option to save full routes rather than just addresses maybe?
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Webexpenses
    I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Webexpenses
    The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Webexpenses
    The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Webexpenses
    All went well.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Webexpenses
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    Webexpenses
    Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
    Incentivized
    Read full review
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Webexpenses
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
    Read full review
    ScreenShots

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.