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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A
    Pricing
    Microsoft Dynamics GPPaychex
    Editions & Modules
    No answers on this topic
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPPaychex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPPaychex
    Considered Both Products
    Microsoft
    No answer on this topic
    Paychex Inc.
    Chose Paychex
    We chose Paychex Flex because it is integrated with the company that handles the retirement accounts for our employees. Also, as previously mentioned, they handle payroll tax remittance.
    Incentivized
    Chose Paychex
    There's no comparison between the ADP and Paychex. ADP made errors in tax filings, W-2s, 1099s. I didn't have a designated rep to help me through tough issues so I had to work through things on my own. I pay for this service to help me save time and get the job done correctly …
    Incentivized
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    88%
    Would buy again
    267 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    90%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    93%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    216 Answers
    Features
    Microsoft Dynamics GPPaychex
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Paychex
    7.7
    319 Ratings
    6% below category average
    Pay calculation6.219 Ratings8.0301 Ratings
    Benefit plan administration5.815 Ratings7.2179 Ratings
    Direct deposit files7.518 Ratings8.3299 Ratings
    Salary revision and increment management6.517 Ratings8.0214 Ratings
    Reimbursement management6.016 Ratings7.4122 Ratings
    Support for external payroll vendors00 Ratings7.44 Ratings
    Off-cycle/On-Demand payment00 Ratings7.4157 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Paychex
    -
    Ratings
    API for custom integration2.526 Ratings00 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Paychex
    -
    Ratings
    Single sign-on capability5.532 Ratings00 Ratings
    Role-based user permissions8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Paychex
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Paychex
    -
    Ratings
    Accounts payable6.345 Ratings00 Ratings
    Accounts receivable5.736 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Paychex
    -
    Ratings
    Inventory tracking5.524 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    Paychex
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.99 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.3
    278 Ratings
    12% below category average
    Employee demographic data00 Ratings7.7225 Ratings
    Employment history00 Ratings7.9248 Ratings
    Job profiles and administration00 Ratings7.7182 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.8179 Ratings
    Organizational charting00 Ratings6.34 Ratings
    Organization and location management00 Ratings7.1163 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.4148 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.2
    161 Ratings
    13% below category average
    Approval workflow00 Ratings7.5115 Ratings
    Balance details00 Ratings7.6153 Ratings
    Annual carry-forward and encashment00 Ratings6.3120 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.4
    276 Ratings
    11% below category average
    View and generate pay and benefit information00 Ratings8.1254 Ratings
    Update personal information00 Ratings7.6266 Ratings
    View company policy documentation00 Ratings7.4125 Ratings
    Employee recognition00 Ratings6.33 Ratings
    View job history00 Ratings7.6190 Ratings
    Asset Management
    Comparison of Asset Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.4
    44 Ratings
    23% below category average
    Tracking of all physical assets00 Ratings6.444 Ratings
    HR Reporting
    Comparison of HR Reporting features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.1
    179 Ratings
    22% below category average
    Report builder00 Ratings6.5149 Ratings
    Pre-built reports00 Ratings6.8167 Ratings
    Ability to combine HR data with external data00 Ratings5.093 Ratings
    Onboarding
    Comparison of Onboarding features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    6.8
    176 Ratings
    17% below category average
    New hire portal00 Ratings7.0168 Ratings
    Manager tracking tools00 Ratings6.7112 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    10% above category average
    Corporate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings9.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    9.0
    1 Ratings
    12% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    7.7
    2 Ratings
    2% below category average
    Candidate ranking00 Ratings7.31 Ratings
    Candidate search00 Ratings7.52 Ratings
    Candidate development00 Ratings8.21 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics GP and Paychex
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Paychex
    5.3
    72 Ratings
    40% below category average
    Job Requisition Management00 Ratings5.138 Ratings
    Company Website Posting00 Ratings5.235 Ratings
    Publish to Social Media00 Ratings5.729 Ratings
    Job Search Site Posting00 Ratings6.137 Ratings
    Duplicate Candidate Prevention00 Ratings4.635 Ratings
    Applicant Tracking00 Ratings4.741 Ratings
    Notifications and Alerts00 Ratings6.266 Ratings
    Best Alternatives
    Microsoft Dynamics GPPaychex
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPPaychex
    Likelihood to Recommend
    4.0
    (54 ratings)
    6.8
    (334 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    7.2
    (48 ratings)
    Usability
    5.4
    (10 ratings)
    7.2
    (275 ratings)
    Availability
    10.0
    (2 ratings)
    5.2
    (12 ratings)
    Performance
    7.0
    (1 ratings)
    7.0
    (12 ratings)
    Support Rating
    7.0
    (5 ratings)
    6.5
    (274 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    2.7
    (4 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    5.1
    (13 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (9 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    9.1
    (1 ratings)
    5.4
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.7
    (34 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.2
    (35 ratings)
    User Testimonials
    Microsoft Dynamics GPPaychex
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
    Incentivized
    Read full review
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Paychex Inc.
    We did online training only
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
    Incentivized
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
    Incentivized
    Read full review
    ScreenShots

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks