Microsoft Dynamics GP vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics GP
Score 5.1 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
Pipedrive
Score 8.4 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
Microsoft Dynamics GPPipedrive
Editions & Modules
No answers on this topic
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
Microsoft Dynamics GPPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
Microsoft Dynamics GPPipedrive
Considered Both Products
Microsoft Dynamics GP
Chose Microsoft Dynamics GP
The only product with have shopped was Sage Intacct. It is somewhat unfair to compare the two solutions, because Sage Intacct is a cloud-based solution. That said, Intacct appears to advertise better reporting/business intelligence capabilities. MS Dynamics GP should be aware …
Pipedrive
Chose Pipedrive
Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was …
Features
Microsoft Dynamics GPPipedrive
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics GP
6.4
20 Ratings
17% below category average
Pipedrive
-
Ratings
Pay calculation6.319 Ratings00 Ratings
Benefit plan administration5.915 Ratings00 Ratings
Direct deposit files7.518 Ratings00 Ratings
Salary revision and increment management6.517 Ratings00 Ratings
Reimbursement management6.016 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics GP
4.3
27 Ratings
55% below category average
Pipedrive
6.4
64 Ratings
18% below category average
API for custom integration2.526 Ratings7.646 Ratings
Plug-ins6.021 Ratings00 Ratings
Custom fields00 Ratings8.464 Ratings
Custom objects00 Ratings8.454 Ratings
Scripting environment00 Ratings1.04 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics GP
7.0
40 Ratings
16% below category average
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability5.932 Ratings6.112 Ratings
Role-based user permissions8.240 Ratings7.260 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics GP
5.4
41 Ratings
37% below category average
Pipedrive
-
Ratings
Dashboards3.529 Ratings00 Ratings
Standard reports6.239 Ratings00 Ratings
Custom reports6.539 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics GP
5.1
48 Ratings
40% below category average
Pipedrive
-
Ratings
Accounts payable6.445 Ratings00 Ratings
Accounts receivable5.936 Ratings00 Ratings
Cash management6.436 Ratings00 Ratings
Bank reconciliation5.741 Ratings00 Ratings
Expense management4.531 Ratings00 Ratings
Time tracking8.014 Ratings00 Ratings
Fixed asset management4.628 Ratings00 Ratings
Multi-currency support2.919 Ratings00 Ratings
Multi-division support3.026 Ratings00 Ratings
Regulations compliance3.314 Ratings00 Ratings
Electronic tax filing9.012 Ratings00 Ratings
Self-service portal7.012 Ratings00 Ratings
Global Financial Support6.07 Ratings00 Ratings
Primary and Secondary Ledgers4.721 Ratings00 Ratings
Intercompany Accounting3.918 Ratings00 Ratings
Localizations4.513 Ratings00 Ratings
Journals and Reconciliations4.726 Ratings00 Ratings
Enterprise Accounting2.916 Ratings00 Ratings
Configurable Accounting4.117 Ratings00 Ratings
Centralized Rules Framework3.814 Ratings00 Ratings
Standardized Processes6.219 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics GP
4.6
26 Ratings
46% below category average
Pipedrive
-
Ratings
Inventory tracking6.224 Ratings00 Ratings
Automatic reordering1.013 Ratings00 Ratings
Location management4.018 Ratings00 Ratings
Manufacturing module4.615 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics GP
3.7
25 Ratings
68% below category average
Pipedrive
-
Ratings
Pricing3.618 Ratings00 Ratings
Order entry3.621 Ratings00 Ratings
Credit card processing1.012 Ratings00 Ratings
Cost of goods sold5.225 Ratings00 Ratings
Order Orchestration5.39 Ratings00 Ratings
End-to-end order visibility3.812 Ratings00 Ratings
Order exception Resolution3.47 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
7.9
68 Ratings
1% above category average
Customer data management / contact management00 Ratings8.724 Ratings
Workflow management00 Ratings7.721 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings
Contract management00 Ratings8.217 Ratings
Quote & order management00 Ratings7.214 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
2.9
7 Ratings
91% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Lead management00 Ratings7.449 Ratings
Email marketing00 Ratings7.513 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Task management00 Ratings7.964 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
7.7
68 Ratings
0% above category average
Forecasting00 Ratings7.619 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
3.6
7 Ratings
70% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Pipedrive
8.2
61 Ratings
8% above category average
Mobile access00 Ratings8.261 Ratings
Best Alternatives
Microsoft Dynamics GPPipedrive
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
SAP Cloud ERP
SAP Cloud ERP
Score 8.6 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics GPPipedrive
Likelihood to Recommend
6.0
(51 ratings)
8.0
(71 ratings)
Likelihood to Renew
9.9
(7 ratings)
8.0
(3 ratings)
Usability
6.0
(7 ratings)
9.0
(25 ratings)
Availability
10.0
(2 ratings)
8.2
(1 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(5 ratings)
8.5
(15 ratings)
Implementation Rating
8.2
(3 ratings)
8.2
(1 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Dynamics GPPipedrive
Likelihood to Recommend
Microsoft
Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
Microsoft
  • Great Plains started as back office/accounting, and that is still it's strong suit.
  • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
  • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
  • Strong partner network, including the GP User Group (GPUG)
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Scalability
Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Read full review
Pipedrive Inc.
No answers on this topic
Return on Investment
Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of