Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics GP
Score 5.1 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
Sage 50
Score 7.7 out of 10
Small Businesses (1-50 employees)
Sage 50cloud Accounting (formerly Sage 50 Accounting) is accounting software designed for small businesses. Sage 50cloud Accounting (formerly Sage 50, and formerly Peachtree) lets businesses invoice customers, pay bills, manage inventory, control costs, and pay employees. The solution includes high-level dashboards and in-depth reports.
$61.92
per month per user
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
Microsoft Dynamics GPSage 50SAP Cloud ERP
Editions & Modules
No answers on this topic
Sage 50 Pro Accounting
$61.92
per month
Sage 50 Premium Accounting
$103.92
per month per user
Sage 50 Quantum Accounting 3 User
$177.17
per month per user
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics GPSage 50SAP Cloud ERP
Free Trial
NoYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeNo setup feeRequired
Additional DetailsAnnual billing plans also available for all products.Per user, per month
More Pricing Information
Community Pulse
Microsoft Dynamics GPSage 50SAP Cloud ERP
Considered Multiple Products
Microsoft Dynamics GP
Chose Microsoft Dynamics GP
I have used Peachtree, Lawson, Quickbooks, MAS90, and Oracle. I would take GP over those every day of the week. Honestly, if you choose to go with GP you will not go wrong.
Sage 50

No answer on this topic

SAP Cloud ERP
Chose SAP Cloud ERP
[SAP S/4HANA Cloud] have better features than these Software's as it can support the entire process from account receivables to account payables, cash management, reporting and forecasting but other software can only help in maintaining the records. We can easily customize the …
Features
Microsoft Dynamics GPSage 50SAP Cloud ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics GP
6.4
20 Ratings
17% below category average
Sage 50
8.5
19 Ratings
12% above category average
SAP Cloud ERP
8.1
433 Ratings
9% above category average
Pay calculation6.319 Ratings8.618 Ratings7.9381 Ratings
Benefit plan administration5.915 Ratings8.013 Ratings7.9368 Ratings
Direct deposit files7.518 Ratings10.014 Ratings7.7368 Ratings
Salary revision and increment management6.517 Ratings8.014 Ratings00 Ratings
Reimbursement management6.016 Ratings8.014 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics GP
4.3
27 Ratings
55% below category average
Sage 50
7.1
14 Ratings
6% below category average
SAP Cloud ERP
7.7
660 Ratings
4% above category average
API for custom integration2.526 Ratings7.711 Ratings7.8633 Ratings
Plug-ins6.021 Ratings6.513 Ratings7.6583 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics GP
7.0
40 Ratings
16% below category average
Sage 50
7.9
29 Ratings
4% below category average
SAP Cloud ERP
8.3
757 Ratings
1% below category average
Single sign-on capability5.832 Ratings7.124 Ratings8.5713 Ratings
Role-based user permissions8.240 Ratings8.726 Ratings8.2745 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics GP
5.4
41 Ratings
37% below category average
Sage 50
8.3
32 Ratings
6% above category average
SAP Cloud ERP
7.7
763 Ratings
5% above category average
Dashboards3.529 Ratings8.530 Ratings7.7705 Ratings
Standard reports6.239 Ratings9.032 Ratings7.8750 Ratings
Custom reports6.539 Ratings7.531 Ratings7.6692 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics GP
5.1
48 Ratings
40% below category average
Sage 50
7.4
35 Ratings
3% below category average
SAP Cloud ERP
8.3
794 Ratings
8% above category average
Accounts payable6.445 Ratings9.034 Ratings8.2771 Ratings
Accounts receivable5.936 Ratings8.733 Ratings8.2732 Ratings
Cash management6.436 Ratings7.933 Ratings00 Ratings
Bank reconciliation5.741 Ratings8.533 Ratings00 Ratings
Expense management4.531 Ratings8.531 Ratings00 Ratings
Time tracking8.014 Ratings7.015 Ratings00 Ratings
Fixed asset management4.628 Ratings7.022 Ratings00 Ratings
Multi-currency support2.919 Ratings4.012 Ratings00 Ratings
Multi-division support3.026 Ratings6.016 Ratings00 Ratings
Regulations compliance3.314 Ratings6.415 Ratings00 Ratings
Electronic tax filing9.012 Ratings8.418 Ratings00 Ratings
Self-service portal7.012 Ratings5.913 Ratings00 Ratings
Global Financial Support6.07 Ratings5.66 Ratings7.9278 Ratings
Primary and Secondary Ledgers4.721 Ratings6.99 Ratings7.9294 Ratings
Intercompany Accounting3.918 Ratings7.710 Ratings00 Ratings
Localizations4.513 Ratings7.78 Ratings00 Ratings
Journals and Reconciliations4.726 Ratings8.822 Ratings8.0315 Ratings
Enterprise Accounting2.916 Ratings7.79 Ratings00 Ratings
Configurable Accounting4.017 Ratings8.111 Ratings8.0290 Ratings
Centralized Rules Framework3.714 Ratings6.87 Ratings00 Ratings
Standardized Processes6.219 Ratings7.916 Ratings8.3326 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics GP
4.5
26 Ratings
48% below category average
Sage 50
8.4
21 Ratings
14% above category average
SAP Cloud ERP
8.3
660 Ratings
5% above category average
Inventory tracking6.224 Ratings8.121 Ratings8.3646 Ratings
Automatic reordering1.013 Ratings8.012 Ratings7.9555 Ratings
Location management4.018 Ratings8.110 Ratings7.9533 Ratings
Manufacturing module4.515 Ratings9.09 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics GP
3.7
25 Ratings
68% below category average
Sage 50
7.6
25 Ratings
2% above category average
SAP Cloud ERP
8.2
670 Ratings
4% above category average
Pricing3.618 Ratings8.420 Ratings8.0638 Ratings
Order entry3.621 Ratings8.422 Ratings8.1649 Ratings
Credit card processing1.012 Ratings7.014 Ratings9.024 Ratings
Cost of goods sold5.225 Ratings7.421 Ratings8.3614 Ratings
Order Orchestration5.39 Ratings7.78 Ratings7.9237 Ratings
End-to-end order visibility3.712 Ratings6.89 Ratings00 Ratings
Order exception Resolution3.47 Ratings7.28 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
8.5
309 Ratings
13% above category average
Billing Management00 Ratings00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings00 Ratings7.9279 Ratings
Travel & Expense Management00 Ratings00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings7.5238 Ratings
Period Close00 Ratings00 Ratings7.9303 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
9.3
1 Ratings
28% above category average
Project Planning and Scheduling00 Ratings00 Ratings10.01 Ratings
Task Insight for Project Managers00 Ratings00 Ratings8.01 Ratings
Project Mobile Functionality00 Ratings00 Ratings10.01 Ratings
Definable Resource Pools00 Ratings00 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
8.1
134 Ratings
9% above category average
Award Lifecycle Management00 Ratings00 Ratings8.1134 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
7.9
256 Ratings
12% above category average
Bids Analyzed and Compared00 Ratings00 Ratings7.8180 Ratings
Contract Authoring00 Ratings00 Ratings7.9182 Ratings
Contract Repository00 Ratings00 Ratings7.7176 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings8.1231 Ratings
Supplier Management00 Ratings00 Ratings8.0228 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
9.8
1 Ratings
39% above category average
Risk Repository00 Ratings00 Ratings10.01 Ratings
Control Management00 Ratings00 Ratings10.01 Ratings
Control Efficiency Assessments00 Ratings00 Ratings10.01 Ratings
Issue Detection00 Ratings00 Ratings9.01 Ratings
Remediation and Certification00 Ratings00 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
8.0
208 Ratings
15% above category average
Transportation Planning and Optimization00 Ratings00 Ratings8.1184 Ratings
Transportation Execution Management00 Ratings00 Ratings8.0179 Ratings
Trade and Customs Management00 Ratings00 Ratings7.7164 Ratings
Fulfillment Management00 Ratings00 Ratings8.2171 Ratings
Warehouse Workforce Management00 Ratings00 Ratings8.0165 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
8.2
198 Ratings
10% above category average
Production Process Design00 Ratings00 Ratings8.2179 Ratings
Production Management00 Ratings00 Ratings8.3183 Ratings
Configuration Management00 Ratings00 Ratings8.3171 Ratings
Work Execution00 Ratings00 Ratings8.2177 Ratings
Manufacturing Costs00 Ratings00 Ratings8.1175 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
7.8
241 Ratings
9% above category average
Forecasting00 Ratings00 Ratings7.6217 Ratings
Inventory Planning00 Ratings00 Ratings8.0232 Ratings
Performance Monitoring00 Ratings00 Ratings7.7221 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
Sage 50
-
Ratings
SAP Cloud ERP
9.0
216 Ratings
21% above category average
Proposal Management00 Ratings00 Ratings10.01 Ratings
Product Master Data Management00 Ratings00 Ratings8.0216 Ratings
Best Alternatives
Microsoft Dynamics GPSage 50SAP Cloud ERP
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 5.9 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 5.9 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
SAP Cloud ERP
SAP Cloud ERP
Score 8.6 out of 10
SAP Cloud ERP
SAP Cloud ERP
Score 8.6 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
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User Ratings
Microsoft Dynamics GPSage 50SAP Cloud ERP
Likelihood to Recommend
6.0
(51 ratings)
9.0
(44 ratings)
8.3
(706 ratings)
Likelihood to Renew
9.9
(7 ratings)
9.1
(14 ratings)
9.6
(17 ratings)
Usability
6.0
(7 ratings)
8.6
(15 ratings)
8.0
(604 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
9.0
(3 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
9.0
(2 ratings)
Support Rating
7.0
(5 ratings)
10.0
(7 ratings)
6.6
(78 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
8.2
(3 ratings)
9.1
(5 ratings)
7.6
(9 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
8.3
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
4.5
(2 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
8.0
(2 ratings)
Product Scalability
9.1
(1 ratings)
9.1
(1 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
6.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
Microsoft Dynamics GPSage 50SAP Cloud ERP
Likelihood to Recommend
Microsoft
Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
Read full review
Sage
Sage 50 Accounts is well-suited for small to medium-sized enterprises, where there is a moderate number of expenses and invoices that need processing, typically by a company with a smaller finance team. Sage 50 is probably less suitable for a large organisation that needs to handle a higher volume of transactions and manage significant stock levels.
Read full review
SAP
SAP Cloud ERP reduces dependency on multiple systems and ensures improved efficiency in enterprise resource planning. Real-time reporting capabilities and scalability of the product. Use of the software ensures compliance and allows smooth integration with other systems. The software allows customization to accommodate users' uniqueness and has very convenient customer support services. The only major challenge with the software is limited configuration.
Read full review
Pros
Microsoft
  • Great Plains started as back office/accounting, and that is still it's strong suit.
  • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
  • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
  • Strong partner network, including the GP User Group (GPUG)
Read full review
Sage
  • We can build "templates" for recurrent charges/invoices. This saves some time and also ensures that we always use the right accounting rubric.
  • A lot of additional information can be filled out such as client information (name, address, ...) which makes the software a little more complete.
  • If you don't need an updated version every year (my case) then the software is not too expensive. The pro version that I'm using was just a little over $300.
  • I really like the banking statement consolidation which allows you to ensure you got the right information registered.
Read full review
SAP
  • It helps you streamline financial operations and core HR functions, optimize inventory management & procurement process.
  • It helps you reduce high upfront capital expenditure required for on-premise setup.
  • Its intelligent automation helps you automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Cons
Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
Read full review
Sage
  • Sage 50 could use some improvement in the Invoicing Module to allow for more flexibility in the design of the Invoice fields. The report customization tools could use some upgrading for easier use.
  • Fixed assets management module needs to be included with unlimited number of fixed assets.
Read full review
SAP
  • The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
  • SAP S 4HANA Cloud lags due to a high volume of work and data.
  • The user interface of the software is very complex and not easy to explore, especially for beginners.
Read full review
Likelihood to Renew
Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
Read full review
Sage
I use this rating simply because I have a thriving Sage 50 consulting practice and will continue to keep my expertise in the product. I have consulted on both Sage 50 and QuickBooks for over 25 years so I have to maintain expertise in the solution as well as accounting and verticals.
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
Usability
Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
Read full review
Sage
I think Sage 50 is a trusted product and is reliable from a product delivery and support perspective. They have deep domain expertise in the non-profit space and should be a consideration for new non-profit startups or existing non-profits looking to migrate from other platforms. Overall, I believe that Sage 50 does many things well with few limitations.
Read full review
SAP
The software is user-friendly and intuitive. It has extensive and reliable reporting and forecasting systems. Smooth integration of the software with other products and unlimited customization. SAP Cloud ERP software supports many languages and ensures high accuracy in billing and invoicing.
Read full review
Support Rating
Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
Read full review
Sage
They were very knowledgeable of the product, understood my timeline was limited for a software issue and allowed me to get back to my day to day work. The dial into your computer is great so you can monitor what they are doing and learn some tricks yourself
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SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
Read full review
In-Person Training
Microsoft
No answers on this topic
Sage
No answers on this topic
SAP
More effective
Read full review
Implementation Rating
Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
Read full review
Sage
We implemented Sage 50 Premium Accounting in house, not using any third party or professional service. It was a relatively trouble free process, but can be tricky. Just read all instructions carefully, especially if you need to load the program on a network with more than one user
Read full review
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Alternatives Considered
Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
Read full review
Sage
As we did the conversion almost 10 years ago it is hard to answer this question. At the time it was the ease of being able to produce both cash and accrual financial statements and reporting that led us to pick Sage
Read full review
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
Read full review
Scalability
Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
Read full review
Sage
I define scalable from two perspectives; 1) the scalability to handle more bookkeepers/accountants using the product, and 2) the scalability to handle increasing customer/vendor/employee and transactional data. Sage 50 does a good job on both fronts. From the single users operating a micro-business accounting for customer invoices and bill payments only, to the multi-staff, multi-location, multi-departmental complex transactional operation. Although Sage 50 is quite expensive for that smallest user, it is quite inexpensive for the larger business entity. So, for the new enterprise expecting rapid growth, Sage 50 is the application of choice.
Read full review
SAP
No answers on this topic
Return on Investment
Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
Read full review
Sage
  • Sage definitely needs to do a better job with customer service. I have had to use them only a handful of times and it was not a great experience but not the worse I've seen. They didn't make us a priority and I felt that they didn't have a sense of urgency. They did address my lack of satisfaction and I can see that they are at least aware of the issues and they are trying to correct them.
  • Sage is exactly what we need in my current organization and I wouldn't change it for another system. I have used quite a few in my lifetime and I would say that it fits our needs.
Read full review
SAP
  • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
  • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
  • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
  • For customized business process, we can implement extension packages which are like templates
Read full review
ScreenShots

SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.