Microsoft Dynamics GP vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics GP
Score 5.1 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
SAP Commerce Cloud
Score 8.2 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Microsoft Dynamics GPSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics GPSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics GPSAP Commerce Cloud
Features
Microsoft Dynamics GPSAP Commerce Cloud
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics GP
6.4
20 Ratings
17% below category average
SAP Commerce Cloud
-
Ratings
Pay calculation6.319 Ratings00 Ratings
Benefit plan administration5.915 Ratings00 Ratings
Direct deposit files7.518 Ratings00 Ratings
Salary revision and increment management6.517 Ratings00 Ratings
Reimbursement management6.016 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics GP
4.3
27 Ratings
55% below category average
SAP Commerce Cloud
-
Ratings
API for custom integration2.526 Ratings00 Ratings
Plug-ins6.021 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics GP
7.0
40 Ratings
16% below category average
SAP Commerce Cloud
-
Ratings
Single sign-on capability5.932 Ratings00 Ratings
Role-based user permissions8.240 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics GP
5.4
41 Ratings
37% below category average
SAP Commerce Cloud
-
Ratings
Dashboards3.529 Ratings00 Ratings
Standard reports6.239 Ratings00 Ratings
Custom reports6.539 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics GP
5.1
48 Ratings
40% below category average
SAP Commerce Cloud
-
Ratings
Accounts payable6.445 Ratings00 Ratings
Accounts receivable5.936 Ratings00 Ratings
Cash management6.436 Ratings00 Ratings
Bank reconciliation5.741 Ratings00 Ratings
Expense management4.531 Ratings00 Ratings
Time tracking8.014 Ratings00 Ratings
Fixed asset management4.628 Ratings00 Ratings
Multi-currency support2.919 Ratings00 Ratings
Multi-division support3.026 Ratings00 Ratings
Regulations compliance3.314 Ratings00 Ratings
Electronic tax filing9.012 Ratings00 Ratings
Self-service portal7.012 Ratings00 Ratings
Global Financial Support6.07 Ratings00 Ratings
Primary and Secondary Ledgers4.721 Ratings00 Ratings
Intercompany Accounting3.918 Ratings00 Ratings
Localizations4.513 Ratings00 Ratings
Journals and Reconciliations4.726 Ratings00 Ratings
Enterprise Accounting2.916 Ratings00 Ratings
Configurable Accounting4.117 Ratings00 Ratings
Centralized Rules Framework3.814 Ratings00 Ratings
Standardized Processes6.219 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics GP
4.6
26 Ratings
46% below category average
SAP Commerce Cloud
-
Ratings
Inventory tracking6.224 Ratings00 Ratings
Automatic reordering1.013 Ratings00 Ratings
Location management4.018 Ratings00 Ratings
Manufacturing module4.615 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics GP
3.7
25 Ratings
68% below category average
SAP Commerce Cloud
-
Ratings
Pricing3.618 Ratings00 Ratings
Order entry3.621 Ratings00 Ratings
Credit card processing1.012 Ratings00 Ratings
Cost of goods sold5.225 Ratings00 Ratings
Order Orchestration5.39 Ratings00 Ratings
End-to-end order visibility3.812 Ratings00 Ratings
Order exception Resolution3.47 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
SAP Commerce Cloud
8.0
99 Ratings
3% above category average
Product catalog & listings00 Ratings8.695 Ratings
Product management00 Ratings8.495 Ratings
Bulk product upload00 Ratings8.191 Ratings
Branding00 Ratings8.088 Ratings
Mobile storefront00 Ratings7.489 Ratings
Product variations00 Ratings8.288 Ratings
Website integration00 Ratings8.593 Ratings
Visual customization00 Ratings7.990 Ratings
CMS00 Ratings7.090 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
SAP Commerce Cloud
8.3
91 Ratings
9% above category average
Abandoned cart recovery00 Ratings8.014 Ratings
Checkout user experience00 Ratings8.590 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
SAP Commerce Cloud
7.8
79 Ratings
7% below category average
eCommerce security00 Ratings7.879 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
SAP Commerce Cloud
8.1
90 Ratings
5% above category average
Promotions & discounts00 Ratings8.385 Ratings
Personalized recommendations00 Ratings8.182 Ratings
SEO00 Ratings7.879 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Microsoft Dynamics GP
-
Ratings
SAP Commerce Cloud
8.3
90 Ratings
3% above category average
Multi-site management00 Ratings8.285 Ratings
Order processing00 Ratings8.587 Ratings
Inventory management00 Ratings8.580 Ratings
Shipping00 Ratings8.180 Ratings
Custom functionality00 Ratings8.085 Ratings
Best Alternatives
Microsoft Dynamics GPSAP Commerce Cloud
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.1 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics GPSAP Commerce Cloud
Likelihood to Recommend
6.0
(51 ratings)
8.1
(91 ratings)
Likelihood to Renew
9.9
(7 ratings)
8.1
(4 ratings)
Usability
6.0
(7 ratings)
7.8
(25 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(5 ratings)
7.0
(4 ratings)
Implementation Rating
8.2
(3 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.6
(48 ratings)
Product Scalability
9.1
(1 ratings)
9.6
(48 ratings)
User Testimonials
Microsoft Dynamics GPSAP Commerce Cloud
Likelihood to Recommend
Microsoft
Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
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SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
Microsoft
  • Great Plains started as back office/accounting, and that is still it's strong suit.
  • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
  • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
  • Strong partner network, including the GP User Group (GPUG)
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
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SAP
SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
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Usability
Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts