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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Microsoft Dynamics GPSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPSAP Commerce Cloud
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    73 Answers
    Features
    Microsoft Dynamics GPSAP Commerce Cloud
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    SAP Commerce Cloud
    -
    Ratings
    Pay calculation6.219 Ratings00 Ratings
    Benefit plan administration5.815 Ratings00 Ratings
    Direct deposit files7.518 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    SAP Commerce Cloud
    -
    Ratings
    API for custom integration2.526 Ratings00 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    SAP Commerce Cloud
    -
    Ratings
    Single sign-on capability5.532 Ratings00 Ratings
    Role-based user permissions8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    SAP Commerce Cloud
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    SAP Commerce Cloud
    -
    Ratings
    Accounts payable6.345 Ratings00 Ratings
    Accounts receivable5.736 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    SAP Commerce Cloud
    -
    Ratings
    Inventory tracking5.524 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    SAP Commerce Cloud
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.99 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Microsoft Dynamics GP and SAP Commerce Cloud
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    Microsoft Dynamics GPSAP Commerce Cloud
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPSAP Commerce Cloud
    Likelihood to Recommend
    4.0
    (54 ratings)
    8.0
    (104 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    8.4
    (5 ratings)
    Usability
    5.4
    (10 ratings)
    8.0
    (38 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (5 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    9.1
    (2 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Microsoft Dynamics GPSAP Commerce Cloud
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
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    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
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    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts