Mimecast Advanced Email Security vs. Proofpoint Email Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mimecast Advanced Email Security
Score 8.8 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Proofpoint Email Protection
Score 8.8 out of 10
N/A
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A
Pricing
Mimecast Advanced Email SecurityProofpoint Email Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Mimecast Advanced Email SecurityProofpoint Email Protection
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Mimecast Advanced Email SecurityProofpoint Email Protection
Considered Both Products
Mimecast Advanced Email Security
Chose Mimecast Advanced Email Security
We selected Mimecast mainly based on their reputation. We also demoed SpamTitan and Proofpoint but found that each did not have all of the features we wanted. All three were improvements to our old solution, which was based on SpamAssasin. Do note that Proofpoint has different …
Proofpoint Email Protection
Chose Proofpoint Email Protection
Works very well - probably much better in terms of feature set and customisability. The quality of message filtering is fantastic. But from an administrative perspective it is more difficult to manage than the others.
Chose Proofpoint Email Protection
At the time we selected Proofpoint, Mimecast did not offer comparable features. We are planning to evaluate Mimecast in the first quarter of 2020.
Chose Proofpoint Email Protection
We had been using Proofpoint for a number of years but there were a few things PP was not doing so well. So we looked at Mimecast and was seriously considering moving to it, however, Mimecast has 1 fatal flaw they were not able to resolve to our satisfaction so we stuck with …
Chose Proofpoint Email Protection
I have not evaluated any others since I have been in this position. But in a previous position I evaluated Mimecast. It's similar and may have a nicer GUI but I don't think it has the same depth as far as bulk of historical detection data.
Chose Proofpoint Email Protection
It's definitely better and more robust and reliable than our previous solution (McAfee Email Gateway), but when compared to Mimecast they are pretty much on par. Both solutions offer a very good solution to email security.
Chose Proofpoint Email Protection
  • Proofpoint Targeted Attack Protection provides excellent protection and high visibility to threats entering into our organization.
  • Threat Response Auto-Pull gives us the ability to pull the malicious emails out of the user's inbox before the end-users access it.
  • Email Fraud …
Chose Proofpoint Email Protection
We selected Proofpoint based on a number of factors, including online reviews, pricing, maturity of solution, depth of features, as well as the significantly better understanding the Proofpoint sales team had of our needs. In our assessment, it continually scored well across …
Chose Proofpoint Email Protection
Feature-wise, identical. Mimecast was very affordable compared to Proofpoint. We were able to get annual costs with Proofpoint down to a more acceptable level. Also, the migration costs for us (due to deep customization) was more effort for little return (after PP price was …
Chose Proofpoint Email Protection
We looked at Mimecast and Proofoint at the same time. After looking at the feature comparison and ease of administration, we decided that Proofpoint was the way to go. Proofpoint was easier to deploy on premises which is critical to our organization. Mimemcast was difficult to …
Top Pros
Top Cons
Features
Mimecast Advanced Email SecurityProofpoint Email Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mimecast Advanced Email Security
7.9
19 Ratings
7% below category average
Proofpoint Email Protection
9.2
78 Ratings
9% above category average
Anti-malware8.019 Ratings10.076 Ratings
Customizability7.419 Ratings10.075 Ratings
Data Loss Protection8.016 Ratings8.748 Ratings
Threat Detection8.218 Ratings9.075 Ratings
Sandboxing7.216 Ratings9.257 Ratings
End-to-End Encryption8.816 Ratings9.358 Ratings
Management Tools8.019 Ratings8.074 Ratings
Best Alternatives
Mimecast Advanced Email SecurityProofpoint Email Protection
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Mimecast Advanced Email SecurityProofpoint Email Protection
Likelihood to Recommend
8.2
(31 ratings)
8.9
(95 ratings)
Usability
6.4
(6 ratings)
8.3
(2 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.9
(5 ratings)
8.3
(5 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Mimecast Advanced Email SecurityProofpoint Email Protection
Likelihood to Recommend
Mimecast
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
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Proofpoint
Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
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Pros
Mimecast
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
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Proofpoint
  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
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Cons
Mimecast
  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
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Proofpoint
  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
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Usability
Mimecast
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
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Proofpoint
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
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Reliability and Availability
Mimecast
No answers on this topic
Proofpoint
There were no appliance errors or unplanned outages during five years of operation.
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Performance
Mimecast
No answers on this topic
Proofpoint
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
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Support Rating
Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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Proofpoint
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
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Alternatives Considered
Mimecast
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
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Proofpoint
We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
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Scalability
Mimecast
No answers on this topic
Proofpoint
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
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Return on Investment
Mimecast
  • Reasonably priced solution, even for a small business like ours.
  • It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.
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Proofpoint
  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
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