MindManager vs. Miro

It is well suited for a quick prototype of product/development planning to show relationships amongst the APIs used. This helps developers understand the impact of the product changes and identifies the need to update integration components to avoid erroneous deployments. I have not personally experienced a less appropriate scenario at the moment.

Incentivized

Miro is extremely user-friendly. I don't have to teach my students how to use it. Availability of an interactive whiteboard that enables the sharing of notes and ideas. The software supports both on-site and remote collaboration. The only challenge with the software is the lack of offline use.

Incentivized

• Mapping content, user flows and customer journeys.
• It enables us to rapidly reconfigure maps in MindManager to inform new information architectures, navigational systems, and content strategies.
• Connect User Research and analytics precisely to screens.
• Dissect flows and screens into their component parts and research them.

Incentivized

• Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
• Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
• Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
• Exports are clean, so even non-Miro teammates get it instantly.

Incentivized

• There should be some more functionality in the Notes window, such as a "Paste Special " Icon in the notes area to maintain format control.
• Although I create many of my own Web export templates, an add-on for web export design would be great, as I regularly create Interactive Electronic Technical Publications (IETP) in HTML export format.
• The ability to sync Map shortcuts between devices would also be welcome. I use MM on three devices, and I have to add or amend the Map list individually. My maps are on OneDrive, so using them should not be that hard if they are cloud-based.

Incentivized

• It looks somewhat hokey at times and can come off as a little cartoony.
• Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
• It could be a bit more complex, which somewhat ties into my above point.

Incentivized

I feel the main issues of the old Mindjet seem to be gone with the
Corel purchase. With the huge advance of sharing via browser HTML even 1
user can affect many. And, actually, using MM kind of forced my rigid
brain to rethink how I categorize and classify information/projects.

The
idea of paying $69USD for an annual cost is more than fair and a great
model for Corel/Mindjet to keep rolling out improvements!

Incentivized

Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement

Incentivized

MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.

Incentivized

What elevates usability for me is how easily the software keeps everyone on the same page during the live session. When a team member is explaining a complex diagram, I can simply click on their avatar to instantly track their cursor and see the exact same perspective they are looking at, which is awesome.

Incentivized

We have had no issues with the application's availability

Incentivized

I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less

Incentivized

The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.

Incentivized

I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.

Incentivized

I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately

Incentivized

We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support

Incentivized

There is a wide range of online training through webinars led by expert users. They are particularly useful for explaining how to use new features and using MindManager 'in the real world' for projects, tasks etc.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

better backup and exporting functions

Incentivized

Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.

Incentivized

MindManager stands out for its wide range of export options, customization and how they have enriched the format over time. As a constantly evolving tool, and having tried others, I consider it superior for the abovementioned reasons. Its cross-platform nature has been decisive, and although there are many alternatives in the form of web applications or the like, MindManager presents itself as a more complete and robust option.

Incentivized

We looked at other tools for the freeform communication and collaboration, as well as for tracking timelines and roadmaps, and Miro was just the best overall tool because we can keep everything in one spot and our team only has to learn and one use tool, as opposed to having to log into multiple spots.

Incentivized

A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.

Incentivized

Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.

Incentivized

• MindManager allowed me to impress my audience by presenting complex cyber-security and information security concepts in a different and straightforward way. It meant income as instructor since I got the same diploma engagement three times in a row with the Mexico City government.
• In March 2021, the CEO of GSB Solutions, a former employer, invited me to design an innovation program for the company. I used MindManager to create the program, explain the concepts, and the implementation plan. All in one mind map. After presenting it to the CEO, I was promoted from Operations Coordinator —a part-time position— to Innovation Manager —a full-time position— earning four times my initial salary. The same mind map served to visually manage the program for 18 months.

Incentivized

• Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
• Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
• Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
• It has become easier to create documentation and follow up on meetings, saving time during the process.

Incentivized