Miro vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Mural
Score 7.7 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
MiroMural
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
MiroMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
MiroMural
Considered Both Products
Miro
Chose Miro
Easier to use than Mural, and I especially appreciate the community resources and shared boards
Chose Miro
I used Mural at my previous company. I liked it, and it took a while to get used to Miro when I started my current job, but now I prefer Miro. My use of the tools never overlapped, so I can't compare per se. It seems both tools really upped their game during the pandemic, so I …
Chose Miro
I think Miro has more features than Mural and yet, it manages to be more intuitive and easy to learn.
Chose Miro
I used Mural previously, but my organization went to Miro instead. I found it an easy transition.
Chose Miro
About the same. Miro had more templates and more modern look. The design agency AJ&Smart moving to Miro in recent years was also a telling sign. I personally learned workshopping through them. If they moved from Mural, I determined it was for good reason and I could benefit also.
Chose Miro
While the core functionality of Miro and Mural
is similar, Miro has much more functionality, which my team appreciates. It feels like Miro is constantly releasing enhanced functionality, which demonstrates their dedication to innovation and excellence. Mural felt like a base …
Chose Miro
Miro has more features and add-ons. In Mural, for example, it’s not intuitive how to select objects or how to group.
Mural takes longer to load, which inhibits me from adding more objects, which could slow down the app even further.
Mural doesn’t have as many templates and …
Chose Miro
Mural was already a tool adopted by 3M prior to the Pandemic. However, it had low adoption with many users frustrated with its model, both from a usability and as a business model. It also did not support our design process well.

We selected Miro after an in depth …
Chose Miro
We have used Mural previously before moving to Miro and in my comparison I find Miro quite upped for our business tasks. Also Miro's integration power is unrivalled
Chose Miro
Mural and Miro seem extremely similar. I'm not as familiar with Mural but love all the tools in Miro for conducting actual sessions (timers, voting, etc.). FigJam is terrible - no comparison there.
Chose Miro
I haven't used Mural that much but I have always liked Miro for some reason.
Chose Miro
The level of integration btw Miro and the other products we use has been a huge factor. The ease of use and the depth of capability in the product. We already has a large number of users in Miro already (and a number using other products) so this was predominately a …
Chose Miro
Miro is first still in my mind. Miro in my opinion has the potential to become its own operating system where with the help of better integrations can hold everything you need to perform and operate during work and possibly outside work.
Chose Miro
I think Miro is more collaborative and easier to use than other platforms. It is also more user-friendly in my opinion.
Chose Miro
Its integration capabilities are top-notch and work well with our existing tools such as Confluence and Jira. Miro's flexibility also sets it apart. I can use different templates for various use cases.
Chose Miro
Miro is far more intuitive and has a better UI and control experience. I have found it much easier to share access in Miro than other tools.
Chose Miro
We found Miro best suited to handle all our collaboration needs, mainly because it provides us with a feature-rich collaboration platform on which we can achieve all our work collaboratively as a team. Not only that, but it also offers other functionalities like visualizing our …
Chose Miro
Concept board is much more accepted in Europe which jeopardizes our use of Miro.
Chose Miro
I prefer Miro for collaboration and planning. Still use PowerPoint for formal presentations as it is a corporate practice.
Chose Miro
The others are more clunky in my opinion but potentially have a lower barrier to entry. Miro can be smooth and refined but there are a lot of different buttons and functions and dragging techniques and zooming in and out that can be a lot to some.
Chose Miro
Miro is more stable and much more accessible for non-creative/non-design users.
Mural
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how …
Chose Mural
We used Miro as well and it was not as intuitive and easy to use as Mural is. Most take much longer to understand how to operate Miro , whereas this is not the case for Mural. It is very intuitive and offers a cleaner layout
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
Company Decision, I have no competitive knowledge
Chose Mural
We selected MURAL for ease of use, templates, guest access, price point and support.
Top Pros
Top Cons
Best Alternatives
MiroMural
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Canva
Canva
Score 9.2 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Canva
Canva
Score 9.2 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMural
Likelihood to Recommend
9.0
(4472 ratings)
9.4
(19 ratings)
Likelihood to Renew
8.9
(97 ratings)
-
(0 ratings)
Usability
8.0
(70 ratings)
7.0
(1 ratings)
Availability
9.4
(7 ratings)
-
(0 ratings)
Performance
8.8
(7 ratings)
-
(0 ratings)
Support Rating
6.4
(27 ratings)
9.0
(1 ratings)
Online Training
9.7
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(3274 ratings)
-
(0 ratings)
Configurability
9.7
(3 ratings)
-
(0 ratings)
Ease of integration
7.4
(3616 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MiroMural
Likelihood to Recommend
Miro
As a virtual collaboration tool its awesome- Every team meeting we have, the relevant miro board is opened and actively added to. As a final design tool its not so good. Its limited in what can be built within Miro. (I don't feel thats the intention of the tool)
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Pros
Miro
  • Everything in Miro is shared and this makes it easy to keep everyone updated.
  • Communication in Miro is excellent, allowing a free flow of information among the team members.
  • Has top-notch diagramming and mapping tools to visualize ideas and plans.
  • Offers easy ways to share screen and whiteboards during presentation.
  • Very secure keeping all team communication and data safe.
  • Use of advanced automations to speed us diagrams.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Miro
  • I'd like to see the ability to link data or cards between boards to create dynamic dashboards
  • An auto locking feature, or a feature to lock everything that is not a notecard to prevent accidental movements
  • Being able to see the layers or create layers rather than just send to back or front - this could be improved
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review
Mural
No answers on this topic
Usability
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review
Mural
No answers on this topic
Performance
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review
Mural
No answers on this topic
Support Rating
Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
Read full review
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
In-Person Training
Miro
Not applicable as never had in person training
Read full review
Mural
No answers on this topic
Online Training
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Read full review
Mural
No answers on this topic
Implementation Rating
Miro
The key aspects about implementing Miro that really made the entire implementation journey so smooth was how it integrated swiftly into our existing working infrastructure which included direct integration with most of the products we were already using. Customization of Miro to match the specifications of our needs was also easily possible.
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Mural
No answers on this topic
Alternatives Considered
Miro
I prefer Miro over all, but then will use certain tools for specific use cases: Lucid - process work Menti - interactive polling and facilitated sessions UserVoice - crowdsourcing Trello - kanban boards (although Miro is pretty good with this too) Slido - live polling and facilitations.
Read full review
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Scalability
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review
Mural
No answers on this topic
Return on Investment
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.