What users are saying about
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Top Rated
3011 Ratings
Miro
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Top Rated
3011 Ratings
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Based on 3011 reviews and ratings
MURAL
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Top Rated
140 Ratings
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Based on 140 reviews and ratings
Attribute Ratings
- MURAL is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.9
Miro
89%
2441 Ratings
9.2
MURAL
92%
17 Ratings
Likelihood to Renew
8.7
Miro
87%
41 Ratings
MURAL
N/A
0 Ratings
Usability
8.2
Miro
82%
25 Ratings
MURAL
N/A
0 Ratings
Availability
8.2
Miro
82%
1 Rating
MURAL
N/A
0 Ratings
Performance
8.2
Miro
82%
1 Rating
MURAL
N/A
0 Ratings
Support Rating
6.8
Miro
68%
9 Ratings
9.0
MURAL
90%
1 Rating
Online Training
9.1
Miro
91%
1 Rating
MURAL
N/A
0 Ratings
Implementation Rating
8.5
Miro
85%
2388 Ratings
MURAL
N/A
0 Ratings
Product Scalability
8.2
Miro
82%
1 Rating
MURAL
N/A
0 Ratings
Likelihood to Recommend
Miro
Our Customer User Experience design team uses this frequently for whiteboarding sessions and introduced Miro to the rest of our Direct-to-Consumer team. I've used Miro in a small team setting for a whiteboarding session and also used Miro to facilitate a workshop with 150 colleagues. The user experience from everyone is it's very easy to use and a great way to have real-time collaboration work. No prior experience is needed to dive right in and use it for multiple purposes. I would highly recommend others if they are looking for ways to engage your teams, especially in our virtual working environment today.
Executive Assistant
OptumHealth, Wellness and Fitness, 10,001+ employees
MURAL
Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.

Verified User
Analyst in Product Management
Insurance Company, 1001-5000 employeesPros
Miro
- The tools it offers cover everything I need - emojis? Yes!
- The infinite artboard and use of frames are fabulous
- The integration of apps (like Google drive and Jira) is SO helpful
- The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
- Being able to zoom in and out without having to click a tool speeds things up
- Being able to bulk load stickies! Who thought of that? SO helpful!
- The templates available plus the Miroverse means I can find everything I need
- I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Senior UX Researcher
Sirona MedicalMedical Device, 51-200 employees
MURAL
- Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
- Drag-and-drop components for ease of use
- Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
Business Analyst
ThoughtWorksInformation Technology & Services, 5001-10,000 employees
Cons
Miro
- The zooming in and out sometimes confuses me.
- Moving the templates around is also something I wish could be made easy.
- There could be more colors to use on the stickies.
- Interactive pictures could be added for customer journeys.
- Cons could also be added just in case someone wants to indicate a system versus a product.
Senior Analyst Customer Experience
MultiChoiceEntertainment, 1001-5000 employees
MURAL
- It'd be nice that the zoom regulation could be easier to manage
- The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
- A faster and easier way to Integrate with ms office

Verified User
Program Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
Miro
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
none
Starting Price
$12 per month per user
Miro Editions & Modules
—
Additional Pricing Details
CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 creditMURAL
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
MURAL Editions & Modules
Edition
Starter | $121 |
---|---|
Plus | $201 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
Plans are billed annually.Likelihood to Renew
Miro
Miro 8.7
Based on 41 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
UX Designer
CNN BrasilNewspapers, 501-1000 employees
MURAL
No score
No answers yet
No answers on this topic
Usability
Miro
Miro 8.2
Based on 25 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Director of User Experience
NTTInformation Technology & Services, 10,001+ employees
MURAL
No score
No answers yet
No answers on this topic
Reliability and Availability
Miro
Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Technical Product Manager
ctmInsurance, 1001-5000 employees
MURAL
No score
No answers yet
No answers on this topic
Performance
Miro
Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Technical Product Manager
ctmInsurance, 1001-5000 employees
MURAL
No score
No answers yet
No answers on this topic
Support Rating
Miro
Miro 6.8
Based on 9 answers
I have not needed much support from Miro. But when I have looked for information in the help page such as how to do something or why something was not working I got the responses very quickly.
research assistant
Universidad de los AndesE-Learning, 1001-5000 employees
MURAL
MURAL 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Principal Consultant
Gobeyond PartnersManagement Consulting, 201-500 employees
In-Person Training
Miro
Not applicable as never had in person training
Technical Product Manager
ctmInsurance, 1001-5000 employees
MURAL
No answers on this topic
Online Training
Miro
Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Technical Product Manager
ctmInsurance, 1001-5000 employees
MURAL
No score
No answers yet
No answers on this topic
Implementation Rating
Miro
Miro 8.5
Based on 2388 answers
The implementation of Miro from a software standpoint was easy. Miro can be either a web app or a program. I prefer to have the program and I feel like there are more accessible features, but I have not tested this theory. It was easy to get the team signed up and using Miro but a little more challenging for those who were not part of the company.
Project Manager
First American TitleFinancial Services, 1001-5000 employees
MURAL
No score
No answers yet
No answers on this topic
Alternatives Considered
Miro
Before Miro, we tried different applications (such as Figma, Slite, and Notion). But we did not get the desired result. Because it does not provide the simplicity and instant collaboration convenience that we imagine on the basis of other applications. Some are very advanced design tools, some are useful only for note-taking features, but Miro offers a different and simpler usage opportunity.
General Manager
OkiDoKidoInternet, 11-50 employees
MURAL
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Landscape Architect
SmithGroupArchitecture & Planning, 1001-5000 employees
Scalability
Miro
Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Technical Product Manager
ctmInsurance, 1001-5000 employees
MURAL
No score
No answers yet
No answers on this topic
Return on Investment
Miro
- Reduction of face to face meetings by 50%.
- Increase on contributions per person and per hour by 200%.
- Reduction of time to outcomes on specific issues by 80%.
- Capability to work asynchronously (we did not have a way to do so before).
- Productivity increase by 30% by removing blurry areas quickly.
Partner
White FountainManagement Consulting, 1-10 employees
MURAL
- It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
- MURAL definitely has hands in increasing the business for the organization by increasing productivity.
- MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
Senior Software Engineer
CloudwerxComputer Software, 51-200 employees