Miro vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.1 out of 10
N/A
Miro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.
$0
Mural
Score 7.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
MiroMural
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
MiroMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.Plans are billed annually.
More Pricing Information
Community Pulse
MiroMural
Considered Both Products
Miro
Chose Miro
I personally tested Microsoft Visio and Mural for the same work that we do now with Miro. These tools were good but were not offering all the features in the same place. Other than that these application felt like slow to me if we compare them with Miro that is why gave my …
Chose Miro
It was the tool available within the enterprise environment that is approved for use. Generally lower barrier to entry and requires less approval.
Chose Miro
Miro is simpler than Figma without sacrificing many features. It has also been much easier for me to share Miro boards with teammates who may not have Miro installed. With Figma, we'd often encounter issues when sharing a board with non-Figma users. Aside from getting signed up …
Chose Miro
More friendly to use, neat, more modern, more comprehensive, more easy and accessible, better interface, more templates etc
Chose Miro
not many to be honest, Miro is definitely leading its category
Chose Miro
Miro allows for more freedom when facilitating remote lessons and workshops that require lots of participant interaction and drawing diagrams. Other diagramming tools require learning how to use it. Same with design prototyping tools.
Chose Miro
Microsoft Powerpoint and Microsoft Excel
Chose Miro
We evaluated so many tools before jumping to Miro. Those tools would be Mural, Google Jamboard and Notions. Google Jamboard was easy to use but it was more suitable for basic brainstorming. Notion is excellent for documentation and knowledge management. Mural was a good choice …
Chose Miro
Miro is faster to enter as a free tier and good enough for freelancers or very small teams. Also, FigJam does not include a UI library like Miro. Whimsical is the closest competitor.
Chose Miro
There are many reasons and its different for each. FigJam provides excellent experience for design focused collaboration and it works particularly well since we are pretty invested in the Figma ecosystem.
Jira and Jira product discovery are valuable for tracking execution and …
Chose Miro
we had tried draw.io, figjam google whiteboard earlier as well so they work well for basic, but Miro is the easier and more functionality than these apps. in the Miro have the more feature like real time editing and team collaboration and remote team, so Miro is better …
Chose Miro
For me, it’s my go-to tool, and aside from the few use cases mentioned earlier I’ve been using nothing but Miro for a long time.

Pour moi c'est ma référence et hormis les quelques cas d'usage mentionnés précédemment, je n'utilise que Miro et depuis longtemps.
Chose Miro
Miro is well-suited to our organization, offering many features not available in the above-mentioned software. The above-mentioned software is not up to the mark compared to Miro, and Miro is better than Draw.io. So, we stopped using Draw.io and shifted to Miro.
Chose Miro
that was long time ago. Lots of game developers are familiar with Miro
Chose Miro
I have used Figma and an Excel sheet to brainstorm and create diagrams. Both are useful, but I found Miro to be more flexible when working with large groups and other types of projects. What I like most about Miro is that it brings all our tasks into a single workspace, like …
Chose Miro
Miro is far superior to Mural (and I used to be a heavy Mural user a few years ago). The rate of innovation at Miro has helped the product blow Mural out of the water.
Chose Miro
Miro stacks below Figma for me. I only selected Miro because that is what my company uses. However, I think they chose Miro over Figma because they are more interested in collaborative features than in the prototyping that Figma prioritizes. They also probably chose Miro …
Mural
Chose Mural
Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
Chose Mural
We used Miro as well and it was not as intuitive and easy to use as Mural is. Most take much longer to understand how to operate Miro , whereas this is not the case for Mural. It is very intuitive and offers a cleaner layout
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than LucidSpark because of how …
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
Mural has [a] more fun, [user-friendly], and easy to understand [design]. Other [applications] are a little faster.
Chose Mural
MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the …
Chose Mural
We selected MURAL for ease of use, templates, guest access, price point and support.
Chose Mural
Mural has many more features PLUS it is so much easier to invite guests and get them engaged right away - 100% better experience overall. I felt like Mural had many more features and felt much more like the in-person experience vs. Jamboard. It is well worth the investment in …
Chose Mural
I have tested a number of project management, workflow, and whiteboarding tools. All of them have their drawbacks. Some are too prescriptive and too process orientated, whilst others lack the simplicity of MURAL (formerly Mural.ly).
Chose Mural
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL …
Chose Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Chose Mural
Similar from perspective of what I've used them for as of this date.
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Best Alternatives
MiroMural
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Canva
Canva
Score 9.2 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Canva
Canva
Score 9.2 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Whimsical
Whimsical
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMural
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
9.3
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
7.0
(0 ratings)
Availability
8.9
(0 ratings)
-
(0 ratings)
Performance
8.8
(0 ratings)
-
(0 ratings)
Support Rating
7.1
(0 ratings)
9.0
(0 ratings)
In-Person Training
3.3
(0 ratings)
-
(0 ratings)
Online Training
8.6
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
8.5
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(0 ratings)
-
(0 ratings)
Vendor pre-sale
6.5
(0 ratings)
-
(0 ratings)
User Testimonials
MiroMural
Likelihood to Recommend
For me, the greatest joy is watching a messy tangle of abstract thoughts instantly click into place. I can quickly drag in colorful sticky notes, connect them with smooth lines, and watch a beautiful, structured workflow come to life right before my eyes. It takes the stress out of alignment by letting everyone see the big picture immediately.
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Remote Collaboration: In a remote or distributed work environment, Mural shines. It enables teams to collaborate effectively in real-time, bridging geographical gaps and facilitating virtual meetings, workshops, and brainstorming sessions. Workshop Facilitation: For facilitators leading workshops or team-building activities, Mural provides interactive templates and tools for engaging participants and achieving specific objectives.
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Pros
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
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  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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Cons
  • It looks somewhat hokey at times and can come off as a little cartoony.
  • Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
  • It could be a bit more complex, which somewhat ties into my above point.
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  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Likelihood to Renew
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
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No answers on this topic
Usability
This is a hard one.. and totally subjective.. Initially when i started using Miro, i had trouble scrolling here and there.. the canvas was so vast and zoomed out .. Now i have learnt how this works .. I feel we need some kind of indexing at board level, which will give the topics / headings in a concise way .. Like a birds eye view of the components on the board. That might improve usability a bit.
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Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
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No answers on this topic
Performance
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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No answers on this topic
Support Rating
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Chat support tends to get back to you within a few hours and are always helpful.
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Online Training
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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No answers on this topic
Implementation Rating
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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No answers on this topic
Alternatives Considered
We looked at other tools for the freeform communication and collaboration, as well as for tracking timelines and roadmaps, and Miro was just the best overall tool because we can keep everything in one spot and our team only has to learn and one use tool, as opposed to having to log into multiple spots.
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I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
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Scalability
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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No answers on this topic
Return on Investment
  • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
  • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
  • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
  • It has become easier to create documentation and follow up on meetings, saving time during the process.
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  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.