What users are saying about
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Top Rated
3011 Ratings
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Top Rated
140 Ratings

Miro

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Top Rated
3011 Ratings
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Score 8.9 out of 100

MURAL

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Top Rated
140 Ratings
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Score 8 out of 100

Attribute Ratings

  • MURAL is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Miro

89%
2441 Ratings
9.2

MURAL

92%
17 Ratings

Likelihood to Renew

8.7

Miro

87%
41 Ratings

MURAL

N/A
0 Ratings

Usability

8.2

Miro

82%
25 Ratings

MURAL

N/A
0 Ratings

Availability

8.2

Miro

82%
1 Rating

MURAL

N/A
0 Ratings

Performance

8.2

Miro

82%
1 Rating

MURAL

N/A
0 Ratings

Support Rating

6.8

Miro

68%
9 Ratings
9.0

MURAL

90%
1 Rating

Online Training

9.1

Miro

91%
1 Rating

MURAL

N/A
0 Ratings

Implementation Rating

8.5

Miro

85%
2388 Ratings

MURAL

N/A
0 Ratings

Product Scalability

8.2

Miro

82%
1 Rating

MURAL

N/A
0 Ratings

Likelihood to Recommend

Miro

Our Customer User Experience design team uses this frequently for whiteboarding sessions and introduced Miro to the rest of our Direct-to-Consumer team. I've used Miro in a small team setting for a whiteboarding session and also used Miro to facilitate a workshop with 150 colleagues. The user experience from everyone is it's very easy to use and a great way to have real-time collaboration work. No prior experience is needed to dive right in and use it for multiple purposes. I would highly recommend others if they are looking for ways to engage your teams, especially in our virtual working environment today.
Thy Nguyen | TrustRadius Reviewer

MURAL

Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.
Anonymous | TrustRadius Reviewer

Pros

Miro

  • The tools it offers cover everything I need - emojis? Yes!
  • The infinite artboard and use of frames are fabulous
  • The integration of apps (like Google drive and Jira) is SO helpful
  • The ability to align, group, and arrange like I would in a graphic editing program like Sketch makes it very intuitive
  • Being able to zoom in and out without having to click a tool speeds things up
  • Being able to bulk load stickies! Who thought of that? SO helpful!
  • The templates available plus the Miroverse means I can find everything I need
  • I LOVE that I can add an image as a cover. Seems like I am the only one in the company that knows this, so I have the prettiest boards! : )
Cathline Marshall | TrustRadius Reviewer

MURAL

  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
Aakanksh Dabhade | TrustRadius Reviewer

Cons

Miro

  • The zooming in and out sometimes confuses me.
  • Moving the templates around is also something I wish could be made easy.
  • There could be more colors to use on the stickies.
  • Interactive pictures could be added for customer journeys.
  • Cons could also be added just in case someone wants to indicate a system versus a product.
Nomsa Mtshali | TrustRadius Reviewer

MURAL

  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Anonymous | TrustRadius Reviewer

Pricing Details

Miro

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
none

Starting Price

$12 per month per user

Miro Editions & Modules

Additional Pricing Details
CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit

MURAL

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

MURAL Editions & Modules

Edition
Starter$121
Plus$201
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
Plans are billed annually.

Likelihood to Renew

Miro

Miro 8.7
Based on 41 answers
Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
Tiago Maricate | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Usability

Miro

Miro 8.2
Based on 25 answers
There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.
Deborah Rapsinski | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Reliability and Availability

Miro

Miro 8.2
Based on 1 answer
I have never had a problem with the availability
Anushree Campbell | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Performance

Miro

Miro 8.2
Based on 1 answer
Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
Anushree Campbell | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Support Rating

Miro

Miro 6.8
Based on 9 answers
I have not needed much support from Miro. But when I have looked for information in the help page such as how to do something or why something was not working I got the responses very quickly.
Ana M Conde | TrustRadius Reviewer

MURAL

MURAL 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

In-Person Training

Miro

Not applicable as never had in person training
Anushree Campbell | TrustRadius Reviewer

MURAL

No answers on this topic

Online Training

Miro

Miro 9.1
Based on 1 answer
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
Anushree Campbell | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Implementation Rating

Miro

Miro 8.5
Based on 2388 answers
The implementation of Miro from a software standpoint was easy. Miro can be either a web app or a program. I prefer to have the program and I feel like there are more accessible features, but I have not tested this theory. It was easy to get the team signed up and using Miro but a little more challenging for those who were not part of the company.
Mike Cantrell | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Alternatives Considered

Miro

Before Miro, we tried different applications (such as Figma, Slite, and Notion). But we did not get the desired result. Because it does not provide the simplicity and instant collaboration convenience that we imagine on the basis of other applications. Some are very advanced design tools, some are useful only for note-taking features, but Miro offers a different and simpler usage opportunity.
Oguzhan Kocakli | TrustRadius Reviewer

MURAL

Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Brandon Woodle | TrustRadius Reviewer

Scalability

Miro

Miro 8.2
Based on 1 answer
The product is being used across the company and still no issues with the same.
Anushree Campbell | TrustRadius Reviewer

MURAL

No score
No answers yet
No answers on this topic

Return on Investment

Miro

  • Reduction of face to face meetings by 50%.
  • Increase on contributions per person and per hour by 200%.
  • Reduction of time to outcomes on specific issues by 80%.
  • Capability to work asynchronously (we did not have a way to do so before).
  • Productivity increase by 30% by removing blurry areas quickly.
Pedro valido | TrustRadius Reviewer

MURAL

  • It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
  • MURAL definitely has hands in increasing the business for the organization by increasing productivity.
  • MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
Madhu Mundra | TrustRadius Reviewer

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