Miro vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.2 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$10
per month per user
Mural
Score 7.3 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
MiroMural
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
MiroMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.Plans are billed annually.
More Pricing Information
Community Pulse
MiroMural
Considered Both Products
Miro
Chose Miro
In my opinion, Microsoft White Board does not compare. So much lag, much more limited functionality (ability to customize visuals and text), no ability to lock content, etc. Mural I haven't used as much. Probably closer in competition to Miro - felt pretty similar. Miro I …
Chose Miro
I was a while ago that I use Mural. At that stage the features where similar. However, Miro has developed at a very quick pace and is always adding features to improve the product, so I have had no reason to look elsewhere.
Chose Miro
Miro is great for collaborating. I think it definitely is better than Mural and Jamboard because it has more features and it's easier to use. Compared to FigJam, as a designer I would probably choose FigJam to have everything in the same product. However, in my opinion, Miro …
Chose Miro
Mural is too simple FigJam is too much for designers and devs only, not for broader business
Chose Miro
We adopted Miro before we moved from Sketch to Figma, which is part of why it beat out FigJam for us. It was already somewhat entrenched before FigJam became available to us. Also the licensing model and the fact that Miro is available to and used by most everyone in our corp …
Chose Miro
Miro is a much more capable and reliable solution. It has several advantages when compared to Mural. Miro's multi-functionality and reliability are much appreciated.
Chose Miro
I prefer using MIRO - Mural and Figma are other tools I have used - but not as intensively as MIRO. Our company uses MIRO, so I like to stick to one product.
Chose Miro
Mural and Miro are very similar. I haven't used Mural in a while but I remember them being very similar.
Chose Miro
I would say on par, but a better value than Mural, hence why our company changed contracts. And, at this time, much better than Microsoft Whiteboard. With that being said, Microsoft has a lot of money to throw at it to add more features and obviously syncs with other office …
Chose Miro
It comes with a rich library of templates and facilitation features like timers and voting. But Miro is better in asynchronous mode. Also, the real-time collaboration between remote teams is better when we use Miro. In fact, I didn't try the tools and decided to use Miro. I …
Chose Miro
Miro is really similar to Mural, but I've found better templates in Miro, and I also feel like the integrations are better and easier; the marketplace is better.
Chose Miro
The performance and features of Miro are so much better compared to any competitor. Miro product development also feels way faster and better.
Chose Miro
Miro has been nice to use because there are fewer limitations allowing for more creativity and unrestricted freedom. It's also a nice touch to have a large variety of templates to choose from. However, Miro does have a bit more of a learning curve as most things that are more …
Chose Miro
Miro is fair superior as these are not their bread and butter like it is for Miro, but if left unchecked Miro could be easily overtaken by the ease and visual appeal to these other collab products
Chose Miro
I find Miro much easier to use in terms of usability and much more inviting to use. I also observe the people that use it for the first time with the people that participated in our workshops that they don't find it intimidating, which is an importanting to make the people …
Chose Miro
Compared to its competitors, Miro's simplified user interface minimalistic, offers some customization, and has some great keyboard shortcuts.
Chose Miro
Miro offers a better user experience and options, in my opinion. While the other tools each had their strong point, it was good to find a great product like Miro that offers to do it all in one centralized location. It's almost plug and play with a very straightforward setup. …
Chose Miro
We tested these tools and got some experience on them as well. But finally we cam to understand that Miro stood out by balancing structure with creativity, making it flexible enough for both system planning and cross-functional collaboration. So, Yes we tested so many tools …
Chose Miro
Miro is a perfect match for organizations looking to enhance productivity and a single stop solution for collaboration.
Chose Miro
Way better! More functionality, amaazing templates, easy to use, possibility to do so much int he tool.
Chose Miro
FigJam is particularly tailored for design led product teams so lack the versatility which Miro provides
Better for workshop facilitation but clucky UI
Mural
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how …
Chose Mural
We used Miro as well and it was not as intuitive and easy to use as Mural is. Most take much longer to understand how to operate Miro , whereas this is not the case for Mural. It is very intuitive and offers a cleaner layout
Chose Mural
Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
Company Decision, I have no competitive knowledge
Chose Mural
We selected MURAL for ease of use, templates, guest access, price point and support.
Best Alternatives
MiroMural
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Canva
Canva
Score 9.1 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Canva
Canva
Score 9.1 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Whimsical
Whimsical
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMural
Likelihood to Recommend
9.1
(6082 ratings)
9.6
(21 ratings)
Likelihood to Renew
9.4
(185 ratings)
-
(0 ratings)
Usability
8.6
(454 ratings)
7.0
(1 ratings)
Availability
9.4
(20 ratings)
-
(0 ratings)
Performance
9.0
(19 ratings)
-
(0 ratings)
Support Rating
7.7
(63 ratings)
9.0
(1 ratings)
In-Person Training
1.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(7 ratings)
-
(0 ratings)
Implementation Rating
8.9
(3659 ratings)
-
(0 ratings)
Configurability
8.5
(14 ratings)
-
(0 ratings)
Ease of integration
8.1
(4002 ratings)
-
(0 ratings)
Product Scalability
8.6
(19 ratings)
-
(0 ratings)
Vendor post-sale
6.9
(7 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
MiroMural
Likelihood to Recommend
Miro
For me, Miro works best for messy internal processes. One of the instances include there are updates in math guidelines or reorganizing how topics should flow. I can put everything on the board, drag things around, color code it, and suddenly everything actually makes sense. It's also a common interacting space for the team to think out loud. Keeps everyone aligned without different documents floating around. It has a downside too. When the board gets big and full of screenshots or reference files, it slows down and I have to wait for things for so long.
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Pros
Miro
  • Makes it easy to design and visualize different label hierarchies which keeps labelling rules unbiased and intact.
  • It has unique unique feature where team members can jump onto same board, edit and comment in real time. Makes it efficient.
  • Built in templates in Miro really helps in making quality board layouts fast making it easy to organize sections.
  • Its infinite canvas never runs out. Helps me in mapping many interconnected topics or focusing on future model.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Miro
  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
Read full review
Mural
No answers on this topic
Usability
Miro
Solid usability, we transitioned from Mural, so some of it is a learning curve from what we were used to in the prior tool. As previously mentioned, the scrolling feature and moving around the board is not as intuitive as I would like. Outside of that, the functionality seems to mee the expectations we have for a collaboration tool
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review
Mural
No answers on this topic
Performance
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
Read full review
Mural
No answers on this topic
Support Rating
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
Read full review
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
Online Training
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review
Mural
No answers on this topic
Implementation Rating
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
Read full review
Mural
No answers on this topic
Alternatives Considered
Miro
While not as feature rich to be honest as some of these focused tools, it still replaces a vast majority of them. It is enough to make it easily replace the listed tools if you wish to do so. This not only saves time pivoting between tools, but also money with licensing which is an easy sell to my management.
Read full review
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Scalability
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
Read full review
Mural
No answers on this topic
Return on Investment
Miro
  • We did a dynamic activity based on actionable insights from a research study that I conducted. It was great to see people interacting, and one of the proposals was successful, resulting in a 6 million (in local currency) contribution to the company!
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.