Miro vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.2 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. Miro counts more than 90 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Mural
Score 7.1 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
MiroMural
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
MiroMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.Plans are billed annually.
More Pricing Information
Community Pulse
MiroMural
Considered Both Products
Miro
Chose Miro
Miro is more intuitive, glitches less, and has more capabilities beyond something like process maps, which is really the only thing that I feel Mural is good at.
Chose Miro
Miro is the best tool I have used so far. Mural has lot of those features, but over the period of time, I think Miro features have really improved. Other tools such as Lucid charts and MS whiteboard are very basic and best for very basic team level stuff. In fact Confluence has …
Chose Miro
I dislike Mural and InVision as they have fewer functionalities and seem less intuitive for clients to work with. Miro has network effects that most clients have used before. However, we as consultants tend to be able to use each: if our client uses Mural, we do too. But in our …
Chose Miro
Miro is a lot more flexible and intuitive to use than Klaxoon, which can be confusing. First time users usually have no issue with Miro but often struggle with Klaxoon.

Microsoft Teams / Microsoft Whiteboard is great for MS integration but really too limited and basic for using …
Chose Miro
Microsoft Whiteboard and Conceptboard were tested a couple of time, but didn't compare to Miro's speed, number of features and usability. Mural offers quite a similar set of features, having a slight advantage in the past - that gap has now been closed by introducing private …
Chose Miro
Miro has all of the features of Mural, and more! We are very happy with our switch to Miro. I wasn't part of the selection process for our move from Mural to Miro.
Chose Miro
Miro stacks up well. I'm not a heavy Figma user, but the integrations there (between Figma and FigJam) are pretty impressive - they're definitely coming after you... Mural is OK, but i think i'm just more used to Miro at this point.
Chose Miro
Miro is matching our needs best (drawing capacity, scathing ideas, collaborating, voting, interactive work with clients). It loads quickly enough. Colleagues learned basics quickly. We took Miro over Mural as we had a facilitator coach for Miro at hand. They preferred Miro.
We …
Chose Miro
Although Miro got quite a lot more expensive, it's the best white boarding tool out there. We had a trial where we tried to use Microsoft Teams whiteboards instead but quickly stopped due to the lack of functionalities and poor performance. Compared to other more advanced white …
Chose Miro
Miro and MURAL are very similar indeed, but Miro is like a young and cool person who is ready to take the world, and MURAL is a little bit more formal. Miro has superb drawing capabilities, even the drawing and dragging shapes feature is better in Miro (Still a point of …
Chose Miro
I really like Miro. In my opinion, the two areas that it falls short against FigJam, for me as a designer, is that it's harder to do wireframing in Miro because I can't easily copy and paste my wireframes then into Figma. I also find that the wireframing tools in Figma are …
Chose Miro
Miro was the better option based on the team members' feedback, user experience, competitive pricing, look and feel, and implementation and use on projects in real-time.
Chose Miro
Way better. I don't have a ton to say. Miro is by far the easiest to use and the most intuitive. It has also been getting better every year.
Chose Miro
Miro has more visualization tools, capabilities, and better ease of use than others I have tried.
Chose Miro
We have clients which have licenses for each product, so are sometimes forced to switch back and forth. while I prefer Miro, I have been forced to get comfortable with all 3 - which is challenging due to differences in navigation, shortcuts, and functionality. I prefer Miro …
Chose Miro
It is easier to use, has more functionalities, and has a nicer UI.
Chose Miro
Similarly, it was just what the org had already. I cannot see significant differences.
Chose Miro
Miro best of these for our use case in terms of navigation and usability. Aha covers most of the use cases, but the non licensed sharing / editing options are too limited, and missing some other key things like voting.
Chose Miro
Miro is one of the easiest to use, primarily because of the wide adoption of keyboard shortcuts.
Chose Miro
Miro stacks up well against tools mentioned. It is intuitive and simply to get started. The minimal learning curve allows resources to become productive without any formal training.
Chose Miro
Miro stacks up very favourably against these because of the breath of integrations and flexibility that it provides it is rare that I feel there is something I cannot do in the and I can't say that to the other platforms
Mural
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how …
Chose Mural
We used Miro as well and it was not as intuitive and easy to use as Mural is. Most take much longer to understand how to operate Miro , whereas this is not the case for Mural. It is very intuitive and offers a cleaner layout
Chose Mural
Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
Chose Mural
Mural has a User Interface that is easier to understand, which allows us to bring newcomers to brainstorm and design sessions without investing time in learning. Mural has more dinamic objects that impact on the presentation and visibility of the work, like having Post it notes …
Chose Mural
Company Decision, I have no competitive knowledge
Chose Mural
We selected MURAL for ease of use, templates, guest access, price point and support.
Top Pros
Top Cons
Best Alternatives
MiroMural
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
Canva
Canva
Score 9.1 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
Canva
Canva
Score 9.1 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
Miro
Miro
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroMural
Likelihood to Recommend
9.1
(5572 ratings)
9.5
(21 ratings)
Likelihood to Renew
9.4
(149 ratings)
-
(0 ratings)
Usability
8.7
(104 ratings)
7.0
(1 ratings)
Availability
9.4
(16 ratings)
-
(0 ratings)
Performance
8.9
(15 ratings)
-
(0 ratings)
Support Rating
7.4
(46 ratings)
9.0
(1 ratings)
Online Training
9.8
(4 ratings)
-
(0 ratings)
Implementation Rating
8.9
(3587 ratings)
-
(0 ratings)
Configurability
8.0
(9 ratings)
-
(0 ratings)
Ease of integration
8.1
(3931 ratings)
-
(0 ratings)
Product Scalability
8.3
(15 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(5 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(5 ratings)
-
(0 ratings)
User Testimonials
MiroMural
Likelihood to Recommend
Miro
The most valuable thing about Miro is it lets us pursue the unavoidably messy process of concept ideation and create sprawling whiteboards with sketches, reference images, text blocks, external links, etc. We do this collaboratively with our teams spread across five states. We sometimes even invite clients to be guests on these boards. What is uniquely valuable about Miro is that we can then create professional-looking presentations from these messy boards simply by placing frames around portions of the board. In the past, we would have had to export our messy work to Powerpoint or Indesign - wasting hours of time. Now, we can make an orderly presentation out of a disorderly process on the fly.
Read full review
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
Pros
Miro
  • The software is multipurpose, and besides its use in collaborative work, it integrates with.
  • Seamless integration of the product with Asana has made it possible for us to monitor every project milestone development in real time.
  • The product has enabled us to conduct video conferencing, video chats, and projects.
  • Management practices remotely.
Read full review
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Miro
  • The only serious challenge I have faced during the implementation of this software is a delay in customer care services. They are not very responsive.
  • The pricing of the product is higher than that of other collaboration and whiteboard products.
  • Limited collaboration functionalities.
Read full review
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
Likelihood to Renew
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review
Mural
No answers on this topic
Usability
Miro
I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
Read full review
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review
Mural
No answers on this topic
Performance
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review
Mural
No answers on this topic
Support Rating
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Mural
Chat support tends to get back to you within a few hours and are always helpful.
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Online Training
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Mural
No answers on this topic
Implementation Rating
Miro
So many ways to use Miro, it'd be good to have a basic training for users to do before starting. We're finding there's a vast split amongst our users, some use all the time, and some avoid it heavily. Finding ways to personalize the onboarding experience will be key. Maybe even just an "onboarding template" they can be walked through. It would be good to also have a central management of activity and notifications of when people log-in and work on things.
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Mural
No answers on this topic
Alternatives Considered
Miro
Jamboard is slow, didn't always show changes in real time, doesn't support infinite canvas and is more limited in functionality and easy to use than Miro. It goes without saying, but Jamboard is being retired as a product this year. Miro on the other hand has constant updates and new features including AI capabilities.
Read full review
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review
Scalability
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review
Mural
No answers on this topic
Return on Investment
Miro
  • It has positively impacted the organization of my workload and projects. I use the Kanban with Cards, which helps me keep track of all the initiatives and actions I'm currently working on in a very organized way, as well as keep a record of the completed ones.
  • Of course, by implementing the abovementioned, I can see I've become more effective in delivering projects and can say im managing my time better during the week.
  • My visuals and diagrams have reached another level; even if I need to transfer to PDF or PPT, Miro allows me to visualize the processes and diagrams beautifully.
Read full review
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.