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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    N-able Take ControlNinjaOne
    Editions & Modules
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    No answers on this topic
    Offerings
    Pricing Offerings
    N-able Take ControlNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    N-able Take ControlNinjaOne
    Considered Both Products
    N-able
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    57 Answers
    Features
    N-able Take ControlNinjaOne
    Remote Administration
    Comparison of Remote Administration features of N-able Take Control and NinjaOne
    Feature
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    NinjaOne
    -
    Ratings
    Screen sharing8.013 Ratings00 Ratings
    File transfer10.014 Ratings00 Ratings
    Instant message5.012 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.21 Ratings00 Ratings
    Access to sleeping/powered-off computers1.05 Ratings00 Ratings
    Over-the-Internet remote session10.013 Ratings00 Ratings
    Initiate remote control from mobile9.08 Ratings00 Ratings
    Remote management of servers & workstations10.013 Ratings00 Ratings
    Remote Active Directory® management10.05 Ratings00 Ratings
    Centralized management dashboard7.011 Ratings00 Ratings
    Session record8.07 Ratings00 Ratings
    Annotations9.05 Ratings00 Ratings
    Monitoring and Alerts8.011 Ratings00 Ratings
    Multi-platform remote control7.011 Ratings00 Ratings
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    N-able Take ControlNinjaOne
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    Remote Desktop Manager
    Score9.6 out of 10
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    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    N-able Take ControlNinjaOne
    Likelihood to Recommend
    6.0
    (14 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    9.3
    (13 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    N-able Take ControlNinjaOne
    Likelihood to Recommend
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    No answers on this topic
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    N-able
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    N-able
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    N-able
    No answers on this topic
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    N-able
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    N-able
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    N-able
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    N-able
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring