Netchex vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netchex
Score 8.3 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
QuickBooks Online
Score 7.9 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Pricing
NetchexQuickBooks Online
Editions & Modules
No answers on this topic
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
Offerings
Pricing Offerings
NetchexQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetchexQuickBooks Online
Considered Both Products
Netchex
Chose Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
QuickBooks Online

No answer on this topic

Top Pros
Top Cons
Features
NetchexQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Netchex
8.4
12 Ratings
QuickBooks Online
5.8
78 Ratings
Pay calculation9.012 Ratings5.969 Ratings
Support for external payroll vendors6.84 Ratings00 Ratings
Off-cycle/On-Demand payment8.59 Ratings00 Ratings
Benefit plan administration8.49 Ratings4.631 Ratings
Direct deposit files9.312 Ratings6.464 Ratings
Salary revision and increment management8.78 Ratings5.844 Ratings
Reimbursement management7.97 Ratings6.345 Ratings
Customization
Comparison of Customization features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
5.6
69 Ratings
API for custom integration00 Ratings5.355 Ratings
Plug-ins00 Ratings5.958 Ratings
Security
Comparison of Security features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
6.9
109 Ratings
Single sign-on capability00 Ratings6.882 Ratings
Role-based user permissions00 Ratings7.1103 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
7.3
132 Ratings
Dashboards00 Ratings7.0124 Ratings
Standard reports00 Ratings7.6128 Ratings
Custom reports00 Ratings7.3116 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
6.2
143 Ratings
Accounts payable00 Ratings6.9122 Ratings
Accounts receivable00 Ratings7.6131 Ratings
Cash management00 Ratings6.6119 Ratings
Bank reconciliation00 Ratings7.6137 Ratings
Expense management00 Ratings6.7123 Ratings
Time tracking00 Ratings5.355 Ratings
Fixed asset management00 Ratings6.454 Ratings
Multi-currency support00 Ratings5.423 Ratings
Multi-division support00 Ratings5.142 Ratings
Regulations compliance00 Ratings6.538 Ratings
Electronic tax filing00 Ratings6.266 Ratings
Self-service portal00 Ratings5.266 Ratings
Global Financial Support00 Ratings4.616 Ratings
Primary and Secondary Ledgers00 Ratings5.834 Ratings
Intercompany Accounting00 Ratings6.729 Ratings
Localizations00 Ratings6.621 Ratings
Journals and Reconciliations00 Ratings7.174 Ratings
Enterprise Accounting00 Ratings5.926 Ratings
Configurable Accounting00 Ratings6.138 Ratings
Centralized Rules Framework00 Ratings5.724 Ratings
Standardized Processes00 Ratings6.348 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
5.0
48 Ratings
Inventory tracking00 Ratings4.846 Ratings
Automatic reordering00 Ratings4.722 Ratings
Location management00 Ratings4.921 Ratings
Manufacturing module00 Ratings5.617 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Netchex
-
Ratings
QuickBooks Online
6.1
86 Ratings
Pricing00 Ratings7.156 Ratings
Order entry00 Ratings7.054 Ratings
Credit card processing00 Ratings6.364 Ratings
Cost of goods sold00 Ratings6.368 Ratings
Order Orchestration00 Ratings6.221 Ratings
End-to-end order visibility00 Ratings6.020 Ratings
Order exception Resolution00 Ratings4.018 Ratings
User Ratings
NetchexQuickBooks Online
Likelihood to Recommend
9.6
(20 ratings)
6.0
(159 ratings)
Likelihood to Renew
9.6
(2 ratings)
7.3
(23 ratings)
Usability
9.6
(2 ratings)
6.5
(75 ratings)
Availability
-
(0 ratings)
10.0
(7 ratings)
Performance
-
(0 ratings)
10.0
(5 ratings)
Support Rating
9.6
(3 ratings)
5.4
(72 ratings)
Implementation Rating
8.5
(2 ratings)
5.2
(8 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
3.9
(2 ratings)
Vendor pre-sale
-
(0 ratings)
3.9
(2 ratings)
User Testimonials
NetchexQuickBooks Online
Likelihood to Recommend
Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Intuit
QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
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Pros
Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
Netchex
  • Support needs to be available more times than just normal business hours.
  • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
  • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
  • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
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Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
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Likelihood to Renew
Netchex
Easy to work with.
Read full review
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Usability
Netchex
Very user friendly and great interface.
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Intuit
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
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Reliability and Availability
Netchex
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
Netchex
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Implementation Rating
Netchex
Implementation took some time but was pretty much error free.
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Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Scalability
Netchex
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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Intuit
  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
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