What users are saying about
3 Ratings
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Top Rated
813 Ratings
3 Ratings
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Score 8 out of 100

QuickBooks Online

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Top Rated
813 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

QuickBooks Online

Quickbooks Online is super well suited for small business owners who are on the go and need access to their bookkeeping across multiple devices. You can leave the desktop and carry your books in your pocket for billing, invoicing, expensing, payroll any time, anywhere. I know there are time tracking plugins as well as other integrations that allow for your staff to submit reports directly to the software which is a brilliant addition.
Joel McAfee | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
QuickBooks Online
7.6
Pay calculation
Netchex
QuickBooks Online
8.1
Benefit plan administration
Netchex
QuickBooks Online
6.8
Direct deposit files
Netchex
QuickBooks Online
7.3
Salary revision and increment management
Netchex
QuickBooks Online
7.6
Reimbursement management
Netchex
QuickBooks Online
8.4

Customization

Netchex
QuickBooks Online
7.6
API for custom integration
Netchex
QuickBooks Online
8.0
Plug-ins
Netchex
QuickBooks Online
7.2

Security

Netchex
QuickBooks Online
8.7
Single sign-on capability
Netchex
QuickBooks Online
8.7
Role-based user permissions
Netchex
QuickBooks Online
8.6

Reporting & Analytics

Netchex
QuickBooks Online
8.1
Dashboards
Netchex
QuickBooks Online
8.1
Standard reports
Netchex
QuickBooks Online
8.3
Custom reports
Netchex
QuickBooks Online
8.0

General Ledger and Configurable Accounting

Netchex
QuickBooks Online
7.6
Accounts payable
Netchex
QuickBooks Online
8.2
Accounts receivable
Netchex
QuickBooks Online
8.5
Cash management
Netchex
QuickBooks Online
8.1
Bank reconciliation
Netchex
QuickBooks Online
8.2
Expense management
Netchex
QuickBooks Online
8.1
Time tracking
Netchex
QuickBooks Online
5.7
Fixed asset management
Netchex
QuickBooks Online
6.4
Multi-currency support
Netchex
QuickBooks Online
4.3
Multi-division support
Netchex
QuickBooks Online
7.9
Regulations compliance
Netchex
QuickBooks Online
6.9
Electronic tax filing
Netchex
QuickBooks Online
8.9
Self-service portal
Netchex
QuickBooks Online
8.2
Global Financial Support
Netchex
QuickBooks Online
6.9
Primary and Secondary Ledgers
Netchex
QuickBooks Online
7.3
Intercompany Accounting
Netchex
QuickBooks Online
7.7
Localizations
Netchex
QuickBooks Online
8.4
Journals and Reconciliations
Netchex
QuickBooks Online
7.9
Enterprise Accounting
Netchex
QuickBooks Online
8.3
Configurable Accounting
Netchex
QuickBooks Online
7.1
Centralized Rules Framework
Netchex
QuickBooks Online
8.0
Standardized Processes
Netchex
QuickBooks Online
8.0

Inventory Management

Netchex
QuickBooks Online
7.1
Inventory tracking
Netchex
QuickBooks Online
7.5
Automatic reordering
Netchex
QuickBooks Online
8.4
Location management
Netchex
QuickBooks Online
7.7
Manufacturing module
Netchex
QuickBooks Online
4.9

Order Management

Netchex
QuickBooks Online
7.9
Pricing
Netchex
QuickBooks Online
8.1
Order entry
Netchex
QuickBooks Online
8.6
Credit card processing
Netchex
QuickBooks Online
8.3
Cost of goods sold
Netchex
QuickBooks Online
8.0
Order Orchestration
Netchex
QuickBooks Online
7.6
End-to-end order visibility
Netchex
QuickBooks Online
8.4
Order exception Resolution
Netchex
QuickBooks Online
6.2

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

QuickBooks Online

  • The user interface is clean and things are easy to find. This saves us time from having to look for things we need. If we can't find something, the Help and Search features are easy to use.
  • There is a bar graph at the top of my Customers page that shows a breakdown of overdue invoices, open invoices, and those that have been paid in the last 30 days. This is nice because I can see all this information quickly when I need it.
  • We can customize invoices as much as we need to and it is very user-friendly. We can email individual invoices or in bulk to save time. We can send invoice reminders and statements in a flash as well. All of these things help us get paid on time.
Jennifer Walschap | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Non-profit functionality for fundraising - I have to categorize accounts receivable as sales, and instead of being able to show collection of the sale and put the funds into our fundraising (income) account upon collection, I have to delete the sale and recategorize the expense as a fundraising
  • Reports could be more clearly labeled so I could find what I need better (e.g. being able to pull how much I paid a contractor by name).
  • Reconciliation of errors between bank and QuickBooks accounts - I make mistakes, I need to know there's an easy way to reset the account to zero our minor errors, but have not yet found the means to do so.
Dylan DeClerck | TrustRadius Reviewer

Likelihood to Renew

Netchex

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.9
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Netchex

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.4
Based on 12 answers
It's Easy enough to learn the basic for a new user; though if you are required to go more in depth in recording assets or liability accounts it could get somewhat confusing for the every day user who doesn't know double-entry accounting. It's great for a business that just wants profit and loss information available at their fingertips.
Lindsay Foucht | TrustRadius Reviewer

Reliability and Availability

Netchex

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton | TrustRadius Reviewer

Performance

Netchex

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 4.0
Based on 5 answers
Not that overally impressed with the support when having issues with the app or desktop version. I lost my patience and at times just gave up and tried another process outside of QuickBooks. This is definitely something QuickBooks needs to work on improving as this could lose them customers in the long run. The benefits at the moment outweigh any of the frustrations I face.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Implementation Rating

Netchex

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted
Anonymous | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • QBO allowed us to integrate with our CPA quickly, absolute must to keep in compliance with tax laws.
  • Having our books organized in QBO is critical for commercial bank loan officers if you need financing.
  • We are able to manage bookkeeping and accounting needs with no staff dedicated to that function - those are tangible cost savings.
Sandeep Malhotra | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netchex
8.0
QuickBooks Online
8.1

Likelihood to Renew

Netchex
QuickBooks Online
8.9

Usability

Netchex
QuickBooks Online
8.4

Reliability and Availability

Netchex
QuickBooks Online
5.6

Performance

Netchex
QuickBooks Online
7.9

Support Rating

Netchex
9.0
QuickBooks Online
4.0

Implementation Rating

Netchex
QuickBooks Online
5.2

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