TruView vs New Relic

• The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
• Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
• The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.

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• Monitor traffic rates and server usage on real time
• Helps engineers to dive deep into an issue and guides them to the root cause
• Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
• Near real time reporting
• Links with deployment so easy to understand if an issue has occurred after a particular release

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• Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
• A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
• I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.

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• It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
• On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
• I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
• Sometimes it's tricky to determine which product to use to accomplish a task.

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• Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
• When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
• Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.

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• Gives us great visibility into what our services are doing at all times
• Alerts us quickly when there is a problem so we can address it with alacrity
• Gives us extremely customisable options in regards to how we want to track, store, and materialise our data

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